Reporting to the Outlet Manager and your responsibilities include but not limit to:
- Direct and manage food court according to company SOPs and regulatory requirements
- Mentor and supervise service staff on food handling, service conduct and compliance to standards
- Advise and support tenants on their operational needs and service consistency
- Manage food court according to budget with responsibility in creating and executing plans to sustain profitability
- Monitor sales and provide monthly sales reports with recommendations for business reviews with management
- Handle customers’ complaints and operational issues
Qualifications
Preferably someone with diploma in F&B, supply chain or related courses.
Other Information
Requirements:
- Preferably someone with diploma in F&B, supply chain or related courses
- Is fluent in English and one other local language
- Basic computer literacy including MS Word and Excel
- Possess good knowledge of WSHA, HACCP & MUIS regulations
- Hands-on with good problem-solving skills relating to food court operations and customer issues
- Ability to foster positive working relationships
- Preferably someone with at least 1-3 years’ in a supervisory role
- Experience working in F&B sector is a plus