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Regional Live Chat Customer Service X4 (Social Media | Gross up to $4000 | East | #fasthire)

ScienTec Consulting Pte Ltd - Kembangan, Singapore

$2800 to $3200 (monthly)

  • World’s Largest Social Network MNC - Social Media platform
  • Basic up tp $3,200 + Incentive up to 500 + shift allowance + VB (gross up to $4000!)
  • Regional market exposure - ANZ, SEA, India
  • Permanent position
  • #fasthire


Working location: Kembangan


Working hours:

5 days/44 hours per week, Shifts between 4.00am to 11.00pm (depends on country supporting)


Commencement date: 4/18 January 2021


Responsibilities:

  • To provide post-sales customer service support / troubleshooting support through live chats & emails to the client’s B2B customers. (Online advertising)
  • Work closely with our partners to support our advertising customers and deliver consultative support and education on our client’s products
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Gather client and partner feedback to enhance ad products and the customer experience


Requirements:

  • Diploma/degree in any industry with at least 3 years working experience
  • Have experience as Customer Service or Client Service
  • Possess experience in live chat is an added advantage
  • Good proficiency in English (written and spoken) in order to liaise with regional market associate
  • Prefer immediate starter/short notice period


Interested please send your updated resume to liew chien hui (vivian)

11C5781 ScienTec Consulting Pte Ltd

ScienTec Consulting Pte Ltd

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