Job Description:

Our client is one of the world's leading energy company, they are looking to hire a Customer Service Executive to join their team.

Job Summary:

The role is to provide the best customer service by ensuring timely and accurate processing of orders received.

Job Duties:

• Process and handle customer sales order processing, delivery/logistic arrangement, billing and sales support.
• Validate customer purchase orders against compliance, supply policy, forecast, sales agreement and general terms and conditions. Negotiate or resolve any discrepancies prior to order processing.
• Track order status and provide regular feedback to the customers and sales team.
• Liaise and coordinate with various work groups to resolve forecast or operational issues to ensure timely delivery/shipment of orders to local and export customers.
• Prepare shipping documents to the customer upon delivery/shipment.
• Ensure timely invoicing of all sales orders upon delivery/shipment.
• Provide support to Finance in improving payment collection efficiency.
• Assist Sales Account Manager in customer’s enquiries.
• Handle ad-hoc tasks as and when required.

Requirements:

• Min Diploma or equivalent
• Min 2 years of working experience in the related field is preferred.
• Experience in Customer Service is an added advantage

Other information:

• Attractive salary package
• 5 days work week

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Interested Candidates, please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Grace Lim

EA Personnel Reg No.: R2095868

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