ScienTec Consulting Pte Ltd - Tanjong Pagar, Singapore
$2200 to $2700 (monthly)
Entry level (Diploma in IT or related studies) are welcome to apply!
NOC Engineer (L1) are responsible for ensuring maximum possible service availability and performance. To analyze problem, perform troubleshooting and incident response on network and system, communicate with various stakeholders and track problems through to resolution.
Working location: Tanjong Pagar
Working hours: Monthly rotating shift 8am to 8pm (shift pattern 3/2/2/3), night shift will be WFH, no OT required!
Monitor systems and network services
NOC System Support Engineer (L1) to monitor the performance and capacity of various systems and 3rd party network services using a variety of tools. When an issue is identified, NOC Engineers work to determine the cause of the problem.
When a problem impact the network and system services, NOC System Support Engineer will be required to troubleshoot the problem by following the standard operating procedures.
Track all issues
While responding to incidents, NOC System Support Engineer must carefully track and document all issues and resolutions in detail.
When problems are too large or complex for quick troubleshooting, NOC System Support Engineer must escalate the issue to management, other IT resources or 3rd party vendors for assistance in reaching a resolution.
NOC System Support Engineer to maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.
Interested please send your update resume to liew chien hui (vivian)
11C5781 ScienTec Consulting Pte Ltd