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Customer Service Executive - East | Up to $2,800

Just Recruit Singapore Pte Ltd - Ubi Road 1, Singapore

$2500 to $2800 (monthly)

Customer Service Executive – Up to $2,800


Working Hours: 5.5-day work week from 10am to 7pm (on Mondays to Fridays) + Half day (on Sundays)

Location: Ubi Road

Basic $2,500 - $2,800 (commensurate to experience)


Responsibilities:

• Deliver professional and personalised support in every interaction with drivers and riders in a timely manner on various platforms, including telegram, emails and phone calls.

• Identify root causes of common problems and collaborate with team members to make continuous improvements to SOP

• Make customer care a competitive difference; consistently exceeding customers’ expectations


Be prepared to:

• Have a direct impact in a fast-paced, high intensity start-up environment

• Interact with people from diverse backgrounds

• Negotiate and resolve potential conflicts

• Work both independently and together as a team to strengthen customer support


Benefits:

• Good opportunity to be part of the pioneer team of a fast-growing start-up making an impact to the mobility landscape in Singapore

• A stable platform to develop your career through working closely with senior executives and management in the organisation

• An interesting and fulfilling role with lots of learning opportunities in a pleasant and highly motivating working environment


Requirements:

• Degree / Diploma preferred

• Minimally 2 year work experience in sales / customer service / operations / call centre


Interested applicants kindly send your updated resume to:

Email: or just apply on WorkClass and I will be in touch with you shortly.


Audrey Chua Wei Ping (R2094276)

Just Recruit Singapore Pte Ltd (EA12C6295)

Just Recruit Singapore Pte Ltd

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