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Technical Support Engineer (Mechanical / Bukit Merah / up to 3.8k)

People Profilers - Bukit Merah, Singapore

$3000 to $3800 (monthly)

Responsibilities

  • Assist customers in maintenance activities as well as spare parts and associate services.
  • Identify customers' requests and issue, attend to technical incidents and establish reports (troubleshooting, expertise, dysfunctions resolution groups…)
  • Offer the proper spare parts, onsite interventions and repairs.
  • Coordinate onsite interventions actions and ensure smooth communication with customer.
  • Provide technical assistance to the Repairs Department, Field Service Technicians and Business Centers;
  • Occasionally promote to customers about company technical training sessions and sales of spare parts and repairs;
  • Work with appropriate stakeholders to initiate and implement corrective actions that arose from customer complaints/claims.
  • Be the technical interface with company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service.
  • Identify potential sales opportunities and inform sales teams.
  • Curb warranty costs.
  • Assist Customer Service department for the collection of outstanding payments.
  • Maintain proper records of interaction with customers within the CRM tool/ control offers and order confirmation as per applicable procedures.
  • Write the equipment’s maintenance bill of materials (BOM).

 

Requirements

  • Min 3 years experiences in Mechanical Engineering / Marine Engineering with mechanical knowledge.
  • Have the ability to mechanically intervene on compressors.
  • Be service oriented and customer focused,

- Be safety conscious,

- Be autonomous, rigorous in your work and be able to work under pressure.

  • Be willing to travel if needed.

 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

 We regret that only shortlisted candidates will be notified

 

People Profilers Pte Ltd
11 Collyer Quay, The Arcade, #13-01, Singapore 049317

DID: 

 

Lee Khet Kien, Kent

License Number: 02C4944

Registration Number : R1658448

 

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its’ Clients and manage your application for employment with People Profilers and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

<p><span style="text-decoration: underline;">Since our humble beginnings in 2002, People Profilers has steadily grown from strength to strength. Our expertise in providing Human Capital consultancy to our clients &ndash; universally sought after skills and expertise in just about any sector&ndash; has allowed People Profilers to leave an imprint across various industries and build a reputation for competency and expertise.<br />What differentiates People Profilers from every other recruiter is our unwavering commitment to building relationships with our clients- understanding exactly what our clients are after, and allowing us to match their precise needs. We deliver human capital solutions that allow organisations and their employees to succeed.<br />Here at People Profilers, we pride ourselves on being a one-stop human capital solutions provider for your organisation. Our innovative and relationship-focused workforce solutions have been provided across a wide range of industries.</span></p>

People Profilers

Since our humble beginnings in 2002, People Profilers has steadily grown from strength to strength. Our expertise in providing Human Capital consultancy to our clients – universally sought after skills and expertise in just about any sector– has allowed People Profilers to leave an imprint across various industries and build a reputation for competency and expertise.
What differentiates People Profilers from every other recruiter is our unwavering commitment to building relationships with our clients- understanding exactly what our clients are after, and allowing us to match their precise needs. We deliver human capital solutions that allow organisations and their employees to succeed.
Here at People Profilers, we pride ourselves on being a one-stop human capital solutions provider for your organisation. Our innovative and relationship-focused workforce solutions have been provided across a wide range of industries.