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Technician (Consumer Electronics Products) / Alexandra (RL)

Target Recruitment Pte Ltd - Alexandra

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Responsibilities

 

Service & Repair

  • Attend customer’s claims according to promised date / time
  • Repair HA/HE products (Fridge, Washing Machine, dryer and etc)
  • Ensure Customer Satisfaction Level and achieve good KPI results
  • Perform Multi Task

 

SVC KPI (Weekly & Monthly)

  • RTAT (Repair Turn Around Time)
  • Technician Productivity
  • Pending management
  • Reclaim
  • NPS

 

Requirements

  • Nitec/Higher Nitec/Diploma in Electronics / Electrical or its equivalent
  • Minimum 2 years of working experience in electronics products service & repair
  • Able to repair HA/HE products and to resolve customer’s complaint with limited supervision and support.
  • To lift up Customer Satisfaction Level.
  • Ability to work independently and effectively
  • Customer oriented, conscientious, presentable & a good team player
  • IT Savvy
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • A fast learner who is able to work under pressure
  • Preferably with Class 3 driving license

Working Hours

8.30 am to 6.15 pm (Monday to Friday)

8.30 am to 2.00 pm (alternate Saturday) - (claim as OT)

 

 Interested parties/candidates, please send your updated resume in MS Word format including the followings

 

(1) Expected salary
(2) Reason(S) for leaving
(3) Date of availability

(We regret that only shortlisted candidates will be notified)

 

Target Recruitment Pte Ltd (MOM License No: 15C7744)

MOM Regn No: R1112418 (RL)

<p><a href="http://www.wmsgroup.net/AboutUs.php">http://www.wmsgroup.net/AboutUs.php</a></p>

Target Recruitment Pte Ltd