Learning Journey Education Hub Pte Ltd - Serangoon North Avenue 4, Singapore
$2000 to $2300 (monthly)
1-2 years experience
Fresh graduates are welcome to apply
3 weekdays 12-9pm
Saturday and Sunday 9-6pm
Sales, Customer service and Admin
·Handle sales enquiries for physical and online classes for The Online English Classroom Pte Ltd. And Learning Journey Education Centre, our service partner,
·Handle enquiries and feedback from customers
·Handle student enrolment admin work
·Payment/ finance: collection of fees
·planning class scheduling and timeslots
·Maintain student database
·planning/managing staff /teachers’ roster.
Operations and finance
·Ensure that fees are collected on time, follow up on late fees
·Document sales and centre workflows, suggest areas of improvement and operation work flows.
·Writing and updating Frequently Asked Questions Booklet for Sales and Customer Service Staff
Training & Development
·Create sales SOPs, FAQs, checklists and guidelines
·Assist with Marketing efforts
Manage centre face book and social media accounts
·Activating and following up with cold leads and ex customers
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