Home/Jobs/Customer Care Specialist- B2B (Social Media | LiveChat | Regional | Up to 3.4K)/

Customer Care Specialist- B2b (social Media | Livechat | Regional | Up To 3.4k)


$2600 to $3200 (monthly)

Full Time
7 months ago

Great opportunity to represent Top Fortune 500 Company - World's Largest Social Media MNC, in providing excellent customer support via email, Live Chat, phone calls

Salary Package: Basic up to $3,200 + KPI Incentive (up to $500) + Shift allowances (up to $40 per shift)

International exposure to Oceania / Hindi / SEA / APAC market

Job Descriptions:

  • Working hours: 5 work days per week
  • Working location: Kembangan

Job Responsibilities:

  • Provide post-sales customer service support via LIVE chats & emails to corporate clients (B2B)
  • Work closely with our partners to support advertising customers and deliver consultative support
  • Gather clients & partners feedback to enhance customer experience
  • Identify trends to enhance the partner support processess, optimize workflows and improve operational efficiency

Job Requirements:

  • Min. Diploma qualification in any related field
  • LIVE chat / Web Chat/ Chat bots experiences is an added advantages

To apply, please send your updated resume to or apply now!

R1989397 Elane Yap Theng Yu

11C5781 ScienTec Consulting Pte Ltd

Employer Logo

Scientec Consulting Pte Ltd

ScienTec Personnelfocusses on professional/specialist recruitment and general staffing across all industries in key functions such as Administration, Operations, Sales, Marketing, Finance, HR, Technical, and Engineering. A division ofScienTec Consulting Pte Ltd,the group has since its inception in 2001, redefined the standards of HR services by transforming organisations across Asia Pacific with its 4 principal services: Staffing, Executive Search, Outsourcing and Consulting. The group's 20 industry awards and 600+ customer testimonials are the result of its high service standards centered on its core value of 'People First, Always'.
It has 2 other business divisions –ScienTec Searchwhich specialises in senior leadership and specialist search for key industries such as Biotechnology, Pharma, Medical Devices, Consumer Healthcare, FMCG, Technology and Engineering; andScienTec Consulting, the group’s HR consulting division, which provides services such as Recruitment Process Outsourcing, Social Media Recruitment, Payroll Services, Work Pass Applications, Compliance Framework and Legislation Practices.
ScienTec has won more than 20 industry awards such as Recruitment Agency of the year, Best Client Service, Best Candidate Experience, Etc. In addition, we are the overall winner for Asia Recruitment Grand Winner – Recruitment Agency.
ScienTec is part of Will Group ( and candidates’ applications may be used by our affiliated companies for the sole purpose of recruitment.
*We regret to inform that only shortlisted candidates will be notified.*By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.
ScienTec Personnel (a division of ScienTec Consulting Pte Ltd)
1 Maritime Square, #10-33A/B, Harboufront Centre, Singapore 099253
EA Licence No.: 11C5781
Business Reg. No. 4K | GST Reg. No. 4K

www.scientecpersonnel.com | www.facebook.com/scientecpersonnel | www.linkedin.com/company/scientec-personnel