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Customer Service Coordinator

Full Time
Pandan Crescent, Singapore
0

$2400 to $2800 (Monthly)

Posted 17 days ago

Job Responsibilities:

  • Serving potential and satisfied customers, providing timely responses to requests for information, coordinating orders and delivery.
  • Handle incoming calls and queries from customers and ensure that issues, concerns, and/or questions are resolved promptly and thoroughly.
  • Build rapport and maintain good relationships with customers through regular after sales service, communication and support.
  • Ensure delivery of excellent customer service through timely and accurate processing of orders, close followup on back orders.
  • Provide appropriate product recommendations/alternatives, and update customers promptly on their order status.

Requirements:

  • Candidate must possess at least a Diploma.
  • Is customer centric with strong focus on service excellence.
  • With 2-3 years of relevant work experience
  • Possess strong working knowledge in order fulfillment: order processing, invoicing and back order tracking, logistics arrangements.
  • Able to use Microsoft computer applications (Outlook, Excel and Word).
  • Good with numbers and good multi-tasking skills.
If you have questions about this job, please click on apply. The employer will contact you then.
PDS INTERNATIONAL PTE LTD

PDS INTERNATIONAL PTE LTD




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