WorkClass, Singapore #1 Job Board
Home/Jobs/Guest Services Officer/

Guest Services Officer

island wide

$1800 to $2000 (monthly)

Full Time
a year ago

Roles & Responsibilities :-

  • Meet and Greet guests upon arrival.
  • To handle all check-ins and check-outs.
  • To handle any incoming calls and answer guest enquiries.
  • Route calls to specific people.
  • Ensure guest satisfaction by providing quality services throughout their stay.
  • Accurately update/enter reservations.
  • Be familiar with the property safety, first aid and fire safety procedures.
  • Handle guest complaints and refer to the superior in-charge.
  • Monitor and manage room status and movements
  • Coordinate with different departments to ensure smooth stay of guest.
  • Assign rooms for all arrivals
  • Upsell guests to higher room categories
  • Run Night Audit Reports
  • Manage petty cash for front office
  • Work closely with managers to make improvements in the front office
  • Data entry, basic accounting and cost reporting
  • Organising and filing of paperwork
  • Daily cashier closure
  • Maintain excellent customer service standards
  • Ensure proper follow up and handover¬†
  • To maintain cleanliness of work area

Requirements :-

  • Able to work shift
  • Strong communicating skills
  • Able to commit 24/7 rotating roster including weekend including overnight shift and weekends
  • Ability to Multi-Task

Thank you for your application with RedDoorz. We regret that only short-listed candidates will be notified.

Employer Logo

RedDoorz (Commeasure Pte Ltd)

No description given

About WorkClass

Looking to Find a Job within 24 hours in Singapore? Our mission at Workclass is to help you to find a perfect position within minimum time spent.

Find driver and driving jobs
Find warehouse and packing jobs
Find retail and sales jobs
Find hotel and event jobs
Food & Beverage
Find cashier and cafe jobs
Find sales and marketing jobs
Find admin and assistant jobs
Customer Service
Find customer service jobs

You can also apply on these platforms

Get WorkClass jobs on Telegram
Get WorkClass jobs on Google's PlayStore
Get WorkClass jobs on Apple's App Store