Talentvis Singapore Pte Ltd - Singapore
$2400 to $2600 (monthly)
IT Helpdesk Executive - Tech MNC (West, Up to $2600, Premium Project)
•Handle international customers through emails, chatbots and calls
•Act as 1st point of contact to provide solutions to customers with issues & queries
•1st & 2nd level of troubleshooting with technologies such as Windows 10/7, MS office, desktop / laptop,
•Log all calls in the software/tool
•Following up with customers wherever necessary
•Diploma or Degree in IT/Computer Engineering
•Experience in remote desktop support/helpdesk (Up to level 2 or 3)
•Knowledge of service operations and service level agreement
•Experience in troubleshooting Windows, Network, VPN
•Knowledge in desktops/laptops and mobile devices
If keen, please Whatsapp />Helpdesk
Past working Experience
What time can you do a videocall?
Follow t.me/JobsOpenedForYou for job openings!
Fill up this form for me to contact you: Singapore Pte Ltd | 04C3537
Kang Jia Qi | R1981144
Looking to Find a Job within 24 hours in Singapore? Our mission at Workclass is to help you to find a perfect position within minimum time spent.