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IT Helpdesk Executive - Tech MNC (West, Up to $2600, Premium Project)

Talentvis Singapore Pte Ltd - Singapore

$2400 to $2600 (monthly)

9 months ago

IT Helpdesk Executive - Tech MNC (West, Up to $2600, Premium Project)

Job Responsibilities
•Handle international customers through emails, chatbots and calls
•Act as 1st point of contact to provide solutions to customers with issues & queries
•1st & 2nd level of troubleshooting with technologies such as Windows 10/7, MS office, desktop / laptop,
•Log all calls in the software/tool
•Following up with customers wherever necessary

•Diploma or Degree in IT/Computer Engineering
•Experience in remote desktop support/helpdesk (Up to level 2 or 3)
•Knowledge of service operations and service level agreement
•Experience in troubleshooting Windows, Network, VPN
•Knowledge in desktops/laptops and mobile devices

If keen, please Whatsapp />Helpdesk
Past working Experience
What time can you do a videocall?

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Fill up this form for me to contact you: Singapore Pte Ltd | 04C3537
Kang Jia Qi | R1981144

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Talentvis Singapore Pte Ltd

At Talentvis, you will find partners rather than mere recruiters. We understand there is no one-size-fits-all approach when it comes to finding success in our careers. That’s why we take a meticulous and consultative approach that matches you with the right opportunities and connections. Being your trusted partner is a responsibility that we take seriously.

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