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Technical Support Engineer

Recruit You Singapore - Toa Payoh Central, Singapore

$2500 to $4000 (monthly)

5 months ago

Job Scope:

  • To provide second level of technical support for intercom / CCTV and access control systems.
  • Support project and service team for the troubleshooting and solving of technical issues on site and off site.
  • Assist project and service team for on-site equipment installation, testing and commissioning and attend site meeting as and when required.
  • Prepare user manual and conduct training to client as and when required.
  • Testing of new products and conduct internal product training to sales, service and maintenance team.
  • Able to liaise and coordinate with manufacturers/suppliers pertaining to technical aspects and issues arising.
  • Liaise with software development team for hardware integration to mobile application. App testing, validation combining with hardware and preparing of test reports.

Requirements:

  • ITE/Diploma in Electronics/Electricalor IT related discipline.
  • Experience in IP PBX system
  • 2 years’ experience in security line (CCTV / Intercom / Access Control).
  • Service-oriented, passionate and responsible.
  • Meticulous with strong problem solving and analytic skills.
  • Able to interact well with clients, vendors and third parties
  • Self-discipline and willing to work staggered hours when required
  • Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN.
  • Knowledge in Microsoft Excel, Words and Office applications.
  • Residing in Singapore

Interested candidate, please email to

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