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Technical Support Engineer

Fermax Asia Pacific - Toa Payoh, Singapore

$999 (yearly)

8 months ago

Job Scope:

  • To provide second level of technical support for intercom / CCTV and access control systems.
  • Support project and service team for the troubleshooting and solving of technical issues on site and off site.
  • Assist project and service team for on-site equipment installation, testing and commissioning and attend site meeting as and when required.
  • Prepare user manual and conduct training to client as and when required.
  • Testing of new products and conduct internal product training to sales, service and maintenance team.
  • Able to liaise and coordinate with manufacturers/suppliers pertaining to technical aspects and issues arising.
  • Liaise with software development team for hardware integration to mobile application. App testing, validation combining with hardware and preparing of test reports.


  • ITE/Diploma in Electronics/Electrical or IT related discipline.
  • Experience in IP PBX system
  • 2 years’ experience in security line (CCTV / Intercom / Access Control).
  • Service-oriented, passionate and responsible.
  • Meticulous with strong problem solving and analytic skills.
  • Able to interact well with clients, vendors and third parties
  • Self-discipline and willing to work staggered hours when required
  • Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN.
  • Knowledge in Microsoft Excel, Words and Office applications.
  • Residing in Singapore
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Fermax Asia Pacific

FERMAX today is an international company of reference in Spain in the manufacturing and commercialization of electronic entry systems, video entry and access control systems for buildings.

In Singapore, we also provide other various integrated electronic security solutions, such as CCTV surveillance, Smart Video Analytic system, Smart Home, and including Wireless Network Devices Solution, etcs.

As we are marching towards an automation technology revolution, we cannot afford to lag behind. FERMAX decides to blend in the smart era which uses many smart devices to intelligently control every aspect of your home – from a smart lockset to aircon control, lightings to home theatre, all can be automated with just a click from the app.

Be a part of our team today!

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