AMMA RESTAURANT PTE. LTD.

ADMINISTRATIVE MANAGER JOB DESCRIPTION

We are searching for a perceptive, creative Administrative Manager to oversee office

operations and administrative staff members. The Administrative Manager will hire, train,

and evaluate administrative team members, develop, review, and improve policies, systems,

and procedures, and generally ensuring the office operate smoothly and efficiently. You will

also assist in developing and enforcing budgets, delegating tasks and tracking progress on

projects, and planning and organizing a calendar of events, which may include training

sessions, interviews, new hire orientations, and policy or procedure updates.

To succeed as an Administrative Manager, you must be focused on ensuring attracting and

retaining top talent and streamlining office operations to maximize quality and efficiency

while reducing costs. You should be analytical, knowledgeable, and organized with a

proactive attitude and strong leadership skills.

ADMINISTRATIVE MANAGER RESPONSIBILITIES

 Supervising day-to-day operations of the administrative department and staff

members.

 Supervises clerical and administrative personnel by communicating job expectations,

appraising job results, and disciplining employees.

 Planning and coordinating administrative procedures and systems and devising ways

to streamline processes

 Ensure the smooth and adequate flow of information within the company to

facilitate other business operations

 Manage schedules and deadlines

 Monitor costs and expenses to assist in budget preparation

 Oversee facilities services, maintenance activities and tradespersons (e.g

electricians)

 Organize and supervise other office activities (recycling, renovations, event planning

etc.)

 Ensure operations adhere to policies and regulations

 Keep abreast with all organizational changes and business developments

 Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

 Ensures a safe, secure, and well-maintained facility that meets environmental,

health, and security standards.

 Manages the maintenance and repair of machinery, equipment, and electrical and

mechanical systems.

 Hiring, training, and evaluating employees, taking corrective action when necessary.

 Developing, reviewing, and improving administrative systems, policies, and

procedures.

 Ensuring office is stocked with necessary supplies and all equipment is working and

properly maintained.

 Working with accounting and management team to set budgets, monitor spending,

and processing payroll and other expenses.

 Planning, scheduling, and promoting office events, including meetings, conferences,

interviews, orientations, and training sessions.

 Collecting, organizing, and storing information using computers and filing systems.

 Overseeing special projects and tracking progress towards company goals.

 Building new and expanding existing skills by engaging in educational opportunities.

ADMINISTRATIVE MANAGER REQUIREMENTS

 Bachelor’s degree in business administration, management, or related field.

 Experience in related field, such as management or financial reporting, preferred.

 Exceptional leadership and time, task, and resource management skills.

 Strong problem solving, critical thinking, coaching, interpersonal, and verbal and

written communication skills.

 Proficiency with computers, especially MS Office.

 Familiarity with budget planning and enforcement, human resources, and customer

service procedures.

 Willingness to continue building skills through education opportunities.

 Administrative writing and reporting skills

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• The ability to work under pressure.

OFFICE ADMINISTRATOR JOB DESCRIPTION

Our company is looking for an organized and self-motivated Office Administrator who will

be responsible for providing administrative support to our office personnel. The Office

Administrator’s role will include working closely with our leadership team by handling

clerical duties, coordinating calendars, and organizing meetings.

In order to be successful in this position you should be detail-oriented, professional and

have excellent written and verbal communication skills.

OFFICE ADMINISTRATOR RESPONSIBILITIES

 Welcoming visitors and directing them to the relevant office/personnel.

 Carrying out clerical duties such as answering phone calls, responding to emails, and

preparing documents, including office correspondence, memos, resumes, and

presentations.

 Coordinating and managing appointments, meetings, and the conference room

schedule in order to prevent duplicate bookings.

 Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and

budget tracking.

 Data entry (sales figures, property listings etc.)

 General office management such as ordering stationary.

 Organising travel and accommodation for staff and customers.

 Arranging both internal and external events.

 Possibly maintaining the company social media accounts.

 Providing administration support to Sales Reps, Property Managers and Senior

Management.

 Ensure adherence to relevant company procedures and policies.

 Keep databases in check and update them regularly.

 Supervise cleaning crew and cleanliness of office space.

 Control the office supplies state and make sure it is in accordance with office needs.

 Maintaining general office files, including job files, vendor files, and other files

related to the company’s operations.

 Purchasing office supplies, equipment, and furniture.

 Overseeing the maintenance of office facilities, and equipment.

 Performing other relevant duties when needed.

OFFICE ADMINISTRATOR REQUIREMENTS

 Previous working experience as an Office Administrator

 5 or more years’ office administration experience.

 Proficient in a variety of computer software applications including Microsoft Office

Suite (Word, Excel, Outlook, and Access).

 Comfortable handling confidential information.

 Multi-tasking and time-management skills, with the ability to prioritize tasks.

 Outstanding communication and interpersonal skills

 Excellent organizational and time management skills

 In-depth knowledge of office management and accounting processes

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Supervisor Responsibilities:

 Making sure employees that report to you meet

performance expectations.

 Giving instructions or orders to subordinate employees.

 Ensuring that the work environment is safe, secure and

healthy.

 Meeting deadlines.

 Approving work hours.

 Ensure great customer service at all levels.

Supervisor Requirements:

 Previous leadership experience.

 Excellent communication skills.

 Eye for detail and accuracy.

 Reliable, with high integrity and strong work ethic.

 Ability to work as part of a team.

 Professional appearance and attitude.

 Computer literacy.

 Proactive organizational skills.

 High school diploma.

 Ability to keep a positive attitude in a fast-paced

environment.

Senior Supervisor Responsibilities:

 Making sure employees that report to you meet performance

expectations.

 Giving instructions or orders to subordinate employees.

 Ensuring that the work environment is safe, secure and healthy.

 Meeting deadlines.

 Approving work hours.

 Ensure great customer service at all levels.

 Helping the team understand performance targets and goals

 Training or ensuring that workers are properly trained for their specific

roles

 Scheduling work hours and shifts

 Coordinating job rotation and cross-training

 Sharing company updates, financial results, and new objectives with

team members

 Assisting in resolving emergencies, such as a quality or customer

problem that might be escalated to the team supervisor for handling

Senior Supervisor Requirements:

 Previous leadership experience.

 Excellent communication skills.

 Eye for detail and accuracy.

 Reliable, with high integrity and strong work ethic.

 Ability to work as part of a team.

 Professional appearance and attitude.

 Computer literacy.

 Proactive organizational skills.

 High school diploma.

 Ability to keep a positive attitude in a fast-paced environment.

ASSISTANT SALES AND MARKETING MANAGER JOB DESCRIPTION

We are looking for an organized Assistant Sales and Marketing Manager to assist in the

advertising and selling of our companys products and to create competitive advantages for

our company in the market industry. The Assistant Sales and Marketing Managers

responsibilities include generating unique sales plans, creating engaging advertisements,

emails, and promotional literature, developing pricing strategies, and meeting marketing

and sales human resource objectives. The Sales and Marketing Manager represents the

companys brand and drives strategies to increase product awareness by observing the

market, competitors, and industry trends.

To be a successful Assistant Sales and Marketing Manager, you should have strong

interpersonal, leadership, and communication skills. You should also possess an in-depth

knowledge and understanding of sales and marketing.

ASSISTANT SALES AND MARKETING MANAGER RESPONSIBILITIES

• Promoting the companys existing brands and introducing new products to the

market.

• Analysing budgets, preparing annual budget plans, scheduling expenditures, and

ensuring that the sales team meets their quotas and goals.

• Researching and developing marketing opportunities and plans, understanding

consumer requirements, identifying market trends, and suggesting system improvements to

achieve the companys marketing goals.

• Gathering, investigating, and summarizing market data and trends to draft reports.

• Implementing new sales plans and advertising.

• Provides information by collecting, analysing, and summarizing data and trends.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Accomplishes marketing and organization mission by completing related results as

needed.

• Ensuring that the store is adequately stocked with company products.

• Recruiting, training, scheduling, coaching, and managing marketing and sales teams

to meet sales and marketing human resource objectives.

• Maintaining relationships with important clients by making regular visits,

understanding their needs, and anticipating new marketing opportunities.

• Staying current in the industry by attending educational opportunities, conferences,

and workshops, reading publications, and maintaining personal and professional networks.

• Develop and coordinate promotional as well as collateral materials like brochures,

videos, binders and trade show graphics etc.

• Conduct account maintenance, inquiry calls, outside sales calls, qualification calls

• Performing all duties of the Sales Manager in cases of absence or emergency.

ASSISTANT SALES AND MARKETING MANAGER REQUIREMENTS

• A Bachelors degree in Marketing, Mathematics, Business Administration, or related

field.

• Experience in management may be advantageous.

• Understanding and knowledge of sales and marketing.

• Strong analytical, organizational, and creative thinking skills.

• Excellent communication, interpersonal, and customer service skills.

• Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

SALES AND MARKETING MANAGER JOB DESCRIPTION

We are looking for an organized Sales and Marketing Manager to assist in the advertising

and selling of our companys products and to create competitive advantages for our

company in the market industry. The Sales and Marketing Managers responsibilities include

generating unique sales plans, creating engaging advertisements, emails, and promotional

literature, developing pricing strategies, and meeting marketing and sales human resource

objectives. The Sales and Marketing Manager represents the companys brand and drives

strategies to increase product awareness by observing the market, competitors, and

industry trends.

To be a successful Sales and Marketing Manager, you should have strong interpersonal,

leadership, and communication skills. You should also possess an in-depth knowledge and

understanding of sales and marketing.

SALES AND MARKETING MANAGER RESPONSIBILITIES

• Promoting the companys existing brands and introducing new products to the

market.

• Analysing budgets, preparing annual budget plans, scheduling expenditures, and

ensuring that the sales team meets their quotas and goals.

• Researching and developing marketing opportunities and plans, understanding

consumer requirements, identifying market trends, and suggesting system improvements to

achieve the companys marketing goals.

• Gathering, investigating, and summarizing market data and trends to draft reports.

• Implementing new sales plans and advertising.

• Provides information by collecting, analysing, and summarizing data and trends.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Accomplishes marketing and organization mission by completing related results as

needed.

• Ensuring that the store is adequately stocked with company products.

• Recruiting, training, scheduling, coaching, and managing marketing and sales teams

to meet sales and marketing human resource objectives.

• Maintaining relationships with important clients by making regular visits,

understanding their needs, and anticipating new marketing opportunities.

• Staying current in the industry by attending educational opportunities, conferences,

and workshops, reading publications, and maintaining personal and professional networks.

• Develop and coordinate promotional as well as collateral materials like brochures,

videos, binders and trade show graphics etc.

• Conduct account maintenance, inquiry calls, outside sales calls, qualification calls

SALES AND MARKETING MANAGER REQUIREMENTS

• A Bachelors degree in Marketing, Mathematics, Business Administration, or related

field.

• Experience in management may be advantageous.

• Understanding and knowledge of sales and marketing.

• Strong analytical, organizational, and creative thinking skills.

• Excellent communication, interpersonal, and customer service skills.

• Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Continually meeting or exceeding sales quotas.


• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.


• Monitoring the performance of the sales team.


• Ensuring that the store is clean and well-maintained at all times.


• Building and maintaining good working relationships with customers.


• Identifying opportunities and strategies to increase sales.


• Regularly attending sales meetings and training sessions.


• Ensuring that the store is adequately stocked with company products.


• Performing all duties of the Sales Manager in cases of absence or emergency.

• Promoting the company's existing brands and introducing new products to the market.


• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.


• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.


• Gathering, investigating, and summarizing market data and trends to draft reports.


• Implementing new sales plans and advertising.


• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.


• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.


• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

• Delegating responsibilities and supervising business operations


• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.


• Resolving conflicts or complaints from customers and employees.


• Monitoring store activity and ensuring it is properly provisioned and staffed.


• Analyzing information and processes and developing more effective or efficient processes and strategies.


• Establishing and achieving business and profit objectives.


• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.


• Generating reports and presenting information to upper-level managers or other parties.


• Ensuring staff members follow company policies and procedures.


• Other duties to ensure the overall health and success of the business.

• Supervising the day-to-day operations of the administrative department and staff members.


• Hiring, training, and evaluating employees and taking corrective action when necessary.


• Developing, reviewing, and improving administrative systems, policies, and procedures.


• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.


• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.


• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.


• Collecting, organizing, and storing information using computers and filing systems.


• Overseeing special projects and tracking progress towards company goals.


• Building and expanding on skills by engaging in educational opportunities.

• Making sure employees that report to you meet performance expectations.


• Giving instructions or orders to subordinate employees.


• Ensuring that the work environment is safe, secure and healthy.


• Meeting deadlines.


• Approving work hours.


• Ensure great customer service at all levels.Previous leadership experience.


• Excellent communication skills.


• Eye for detail and accuracy.


• Reliable, with high integrity and strong work ethic.


• Ability to work as part of a team.


• Professional appearance and attitude.


• Computer literacy.


• Proactive organizational skills.


• High school diploma.


• Ability to keep a positive attitude in a fast-paced environment.

• Welcoming visitors and directing them to the relevant office/personnel.


• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.


• Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.


• Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.


• Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.


• Purchasing office supplies, equipment, and furniture.


• Overseeing the maintenance of office facilities, and equipment.


• Performing other relevant duties when needed.