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ASPRI HR SERVICES LLP

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Jobs at ASPRI HR SERVICES LLP

Inside Sales Executive
ASPRI HR SERVICES LLP

$5000 to $10000 (Monthly)

We are looking for an established Inside Sales Executive that has proven experience selling complex software solutions. This individual will possess proven experience demonstrating value in the sales process through advanced understanding of key business considerations and challenges.




About Sitecore

Sitecore is the global leader in customer experience management. The company delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty, and drive revenue. With the Sitecore® Experience Platform™, marketers can own the experience of every customer who engages with their brand, across every channel. More than 4,400 of the world’s leading brands—including American Express, Carnival Cruise Lines, easyJet, and L'Oréal—trust Sitecore to help them deliver the meaningful interactions that win customers for life.




Key Responsibilities and Deliverables



  • Lead sales engagements across the Install base, building relationships and trust, fostering collaboration and customer experience in the pursuit of driving more revenue beck to Sitecore

  • Work closely with the support functions in our business to drive effective prospect and customer interactions in the pursuit of customer success

  • Define opportunity and close plans, manage the sales-cycle, building effective buying relationships, comfortable positioning Sitecore to C-level executives (especially Chief Marketing/Digital/Information Officers, or heads of E-commence/E-channels and VPs)

  • Expand partner network and ensure effective enablement of a defined partner network focused on their territory

  • Sell with partners or direct, leveraging the Sitecore partner network during the sales process and beyond

  • Continuously prospect, build and grow a strong pipeline and effective deal coverage of opportunities across assigned territory

  • Ability to convey the value proposition of Sitecore, being able to demonstrate technology in person (1st level) and via presentations


Knowledge and Experience



  • Adaptable and enjoys a fast-paced, high-growth SaaS software company

  • Proven past success in complex technology sales is a must

  • Familiarity with Solution-selling methodologies (SPIN, MEDDIC, Challenger Sales etc)

  • Attributes: Tenacious, ambitious, self-starter, naturally curious, highly coachable, high EQ and self-aware, highly motivated, ability to leverage colleagues well, independent yet team-oriented, passionate about digital engagement and delighting customers, takes pride in being accountable for his/her success


This is an excellent opportunity for an energetic and outgoing individual to thrive in the web technology sector in a fun, dynamic, profitable, fast-growing, high-tech organization with career options across the globe.


Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

a year ago
Senior Solution Consultant
ASPRI HR SERVICES LLP

$8000 to $13000 (Monthly)

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com



Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here:
https://www.sitecore.com/company/our-values




Sitecore Asia is looking for a Senior Solution Consultant, based out of Singapore, with strong technical and digital background.




The Role




As a Solution Consultant at Sitecore, your primary role is to deliver platform and technical strategic support throughout the sales cycle. You will work as part of the sales team and engage with prospects, existing clients and implementation partners across the Asia region.


You will be part of a highly professional sales team, reporting to the Sales Engineering Manager for Asia. Your role is to be the trusted expert advisor when visiting customers, prospects and partners, and your main target is to present value and technical knowledge when demonstrating the Sitecore Platform.




In addition, the Solution Consultant will act as a product evangelist, education the sales team and implementation partners on product features and platform roadmaps, and present when required at Sitecore and industry events.




At Sitecore, we encourage and expect people to show initiative, and promise freedom to work as an individual. You will be part of a global success, and enter an entrepreneurial organization, with extremely high growth rates and highly motivated employees. You will be working in an international environment, with colleagues that know how to think big and win deals.




Role summary:




· Manage all technical aspects of a Sitecore sale in conjunction with the sales team


· Help existing customers to stay up to date on new product features and product roadmap


· Own the technical relationship in sales situations, to ensure that all technical aspects of sales are covered


· Enable partners and ensure they are up to date on the latest platform features


· Define and deliver bespoke demonstration scenarios of the Sitecore platform


· Scope and develop POC solutions on the Sitecore platform where required


· Respond to proposals and RFP’s to ensure that all technical information and recommendations address the client’s requirements


· Present solution benefits / features / updates and roadmaps at Sitecore’s marketing events




Travel expectations




The Solution Consulting team supports all sales activities across Asia (India, Hong Kong and South East Asia), so travel is required across the region. International travel may also be required to support APJ opportunities and attending global Sitecore events.




Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.




Qualifications:




· We imagine that you come from a similar Solution Consultant role, or have Sitecore experience working as a technical project manager or lead developer


· Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON.


· Comfortable with a consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience.


· Able to combine technical requirement with business needs and drive a value proposition discussion


· Experience with one or more Web Content Management Systems and e-commerce


· Knowledge of allied software systems, e.g. CRM, PIM, DAM, ESP


· An appreciation of cross-channel digital marketing technologies




Skills & Competencies:




· A consultant's mindset with a holistic view on solutions and an eye for identifying the next opportunity


· Excellent communication and presentation skills


· A genuine interest in working with people and understanding people dynamics


· Excellent team player able to work closely with other technical sales and business development colleagues


· Ability to manage multiple projects under tight time constraints in a calm manner


· Driven by a strong interest in a broad range of web and web-related technologies


· Ability to absorb and integrate large amounts of information in short timescales


· Committed to continuous professional development

a year ago
Senior Account Executive
ASPRI HR SERVICES LLP

$7000 to $13000 (Monthly)

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com



Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here:
https://www.sitecore.com/company/our-values




Sitecore is experiencing spectacular growth all over the world. To build on Sitecore’s success and growth, we are looking for an experienced Account Executive to work as part of our Asia Sales team.




What will you do?




You will be a key contributor to the SEA GTM, working across the enterprise segment and positioning the value and vision of Sitecore solutions to meet the customer’s most challenging opportunities. You will be adept at managing enterprise buying audiences, experienced in managing the enterprise sales process, and skilled at enterprise level negotiations across a wide variety of buying audiences. This role will focus on winning new midmarket customers as well as maximizing Sitecore's share of wallet with an assigned list of existing customers.




• Lead sales engagements with Enterprise accounts, building relationships and trust, fostering collaboration and customer experience


• Promote the Sitecore suite of solutions through direct and indirect methods to both new & existing Enterprise customers


• Sell with partners or direct, leveraging the Sitecore partner network during the sales process and beyond


• Build and grow a strong pipeline and effective deal coverage of Enterprise opportunities across their region


• Manage complex Enterprise sales-cycles, building strong effective buying relationships,


· comfortable positioning Site to C-level executives


• Ability convey the value proposition of Sitecore, being able to demonstrate technology in person and via web presentations




Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.




What you need to get started




Attributes of a Sales Executive: Tenacious, highly motivated, ability to navigate with limited resources, independent yet team oriented, passionate about marketing and delighting customers. Enterprise Sales Executives can work in a rapidly expanding and nimble environment and love to solve customer’s most complex digital marketing worries.




Knowledge & Competencies:




• Experience as a top performing quota carrying sales representative penetrating large, enterprise accounts


• Experience with and knowledge of marketing software and Enterprise Web Technology space


• Experience working with premier digital agencies and web development organizations


• Experience in consultative/solution selling environments


• Desire to provide customers with only the most valued solutions


• Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives


• Excellent written and verbal communication skills in English & Local Language where applicable

a year ago
Customer Success Manager
ASPRI HR SERVICES LLP

$5000 to $10000 (Monthly)

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com




Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here: https://www.sitecore.com/company/our-values


Sitecore is experiencing spectacular growth all over the world. To build on Sitecore’s success and growth, we’re looking for a skilled Customer Success Manager.




What you need to Succeed


• Passion for digital marketing and Customer success


• Demonstrated exceptional customer skills from previous employment


• Strong and proven track record of successfully managing customer relationships and technical projects


• Excellent work ethic and leadership skills


• Self-motivated, team-oriented, very responsible, and focused on exceeding customer expectations


• Exceptional organizational, presentation, and communication skills, both verbal and written


• Demonstrated ability to deal with change and excel in high-stress situations


• Self-managed, responsive, and dedicated to client success




Skill requirement


• Experience with managing partners and customers, deliver to best practice


• Prior account management and/or project management experience with implementing customers


• Knowledge of and experience with digital marketing technologies/Content Management systems


• Prior experience with customer success in a SaaS, or Managed Services company


• Consulting and/or technical training experience


• Onboarding customers to Sitecore and establishing customer relationships




Position Summary:


As the Account Owner and the customer’s central point of contact, the Customer Success Manager drives adoption and transformation to ensure that the customer is set up for success.


You will thrive on working in a fast-paced, exciting environment, where ensuring our customers realize their business and marketing transformation. With strong problem-solving skills and organizational awareness, you are capable of intervening where needed to ensure that any roadblocks to customer success are removed as efficiently as possible. This is a key, customer-facing role within Customer Success and requires a dedicated professional with an exceptional ability to manage customer relationships and their delivery partners.




The Challenge:


Customer Success Managers are responsible for the partnership between Sitecore and our Strategic customers, driving value realization and return on the client’s investment. Customer Success Managers are technology-savvy individuals who have experience across the digital marketing landscape and know its value in driving company strategies. They work directly with our customers to understand business and technical requirements, and to develop solutions to ensure success, through implementation to adoption via the Customers chosen Partner.




The Position


• Assisting the customer & their partner to adopt digital marketing best practices, to realize the vision they bought into


• Customer relationship management


• Project management


• Customer presentations & product demos


• Focus on customer retention


• New opportunities identified will be passed to the Sales Consultant to close


• Frequent interaction with clients including Directors, VPs, and C-level executives




Responsibilities:


• Customer relationship management for all assigned customers.


• Assisting clients to expand their usage and adoption of Sitecore’s Marketing transformation platform.


• Trusted advisor to enable customers to apply our tools to achieve their business objectives.


• Ensure that customers move positively through the customer lifecycle and that they receive the support they need to achieve their marketing objectives


• Working closely with the Customer’s partner & with other team members (Technical and marketing consulting/ Sales Executives /product engineering services/customer support) to be sure mutual objectives are met in support of client satisfaction.


• Communicating consistently with customers throughout the customer lifecycle, escalating important issues where needed.


• Maintaining customer contact and providing status updates for all outstanding issues.


• Managing customer expectations, keeping clients satisfied and expectations realistic.


• Coordinating with customer support to ensure timely closure of quality issues.


• Understand & address customer requests, documenting and engaging appropriate resources


• Welcoming all new customers and educating them on Sitecore resources


• Communicating the Sitecore vision and product roadmap


• Guiding customer success through a thorough understanding of customers’ marketing maturity, business priorities, and success metrics


• Driving Advocacy with our customer base and identifying customers who could participate in case studies

a year ago
Account Executive
ASPRI HR SERVICES LLP

$12000 to $18000 (Monthly)

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com



Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here:
https://www.sitecore.com/company/our-values




Sitecore is experiencing spectacular growth all over the world. To build on Sitecore’s success and growth, we are looking for an experienced Account Executive to work as part of our Asia Sales team.




What will you do?




You will be a key contributor to the SEA GTM, working across the enterprise segment and positioning the value and vision of Sitecore solutions to meet the customer’s most challenging opportunities. You will be adept at managing enterprise buying audiences, experienced in managing the enterprise sales process, and skilled at enterprise level negotiations across a wide variety of buying audiences. This role will focus on winning new midmarket customers as well as maximizing Sitecore's share of wallet with an assigned list of existing customers.




• Lead sales engagements with Enterprise accounts, building relationships and trust, fostering collaboration and customer experience


• Promote the Sitecore suite of solutions through direct and indirect methods to both new & existing Enterprise customers


• Sell with partners or direct, leveraging the Sitecore partner network during the sales process and beyond


• Build and grow a strong pipeline and effective deal coverage of Enterprise opportunities across their region


• Manage complex Enterprise sales-cycles, building strong effective buying relationships,


· comfortable positioning Site to C-level executives


• Ability convey the value proposition of Sitecore, being able to demonstrate technology in person and via web presentations




What you need to get started




Attributes of a Sales Executive: Tenacious, highly motivated, ability to navigate with limited resources, independent yet team oriented, passionate about marketing and delighting customers. Enterprise Sales Executives can work in a rapidly expanding and nimble environment and love to solve customer’s most complex digital marketing worries.




Knowledge & Competencies:




• Experience as a top performing quota carrying sales representative penetrating large, enterprise accounts


• Experience with and knowledge of marketing software and Enterprise Web Technology space


• Experience working with premier digital agencies and web development organizations


• Experience in consultative/solution selling environments


• Desire to provide customers with only the most valued solutions


• Skilled at negotiating business terms with line-of-business, senior management and/or C-level executives


• Excellent written and verbal communication skills in English & Local Language where applicable


Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

2 years ago
Sales Operations Lead
ASPRI HR SERVICES LLP

$8000 to $12000 (Monthly)

Sitecore is the global leader in experienced management software that combines content management, commerce and customer insights. The Sitecore Experience Cloud empowers marketers to deliver personalized content in real time and at scale across every channel – before, during and after a sale. More than 5,200 well known brands – including American Express, Carnival Cruise Lines and L’Oreal – have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty and drive revenue.




As the Sales Operations lead, you will play a critical role in APJ Sales Operations team, additionally partner with the RVP of Greater Asia to identify and plan for growth opportunities within the regions. This role will report to Head of APJ Sales Operations and work closely with all other parts of the Global Sales Operations team. Major areas of focus include yearly business planning, forecasting, reporting, quota setting and management, sales process optimization, sales training, sales program implementation.




Responsibilities:




· Provide quantitative, qualitative analysis/analytics of forecasting and pipeline data to sales leaders to provide view to the business. Goal is to drive a clear understanding as to how the business works so future performance can effectively be assessed.


· Partner with Sales Leadership to assist with Fiscal Planning, Territory Allocation and Reporting.


· Proactively identify opportunities for sales process improvement.


· Monitor and manage the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.


· Streamlining and improving business practices (including tools, templates and processes) to increase efficiency.


· Identify and make recommendations for process improvements; assist or drive implementation.


· Provide consistent feedback on Salesforce CRM process and ensure it is properly maintained by field.


· Promote and drive pipeline hygiene consistently through the quarter, identify gaps and work with stakeholders.


· Assist with providing data to run campaigns based on Sales Plays and monitor progress, publish results.


· Sales Force – act as Superuser to your business partners, ensuring they understand how to use the system, where the enablement materials are located.


· Lead projects and work with stakeholders to accomplish goals.


· Assist with SFDC/ad-hoc administrative responsibilities including compensation queries.


· Collaborate and share best practices across the globe.




Requirements:




· 5 years of Sales or Business Operations experience in an analytical role in a high growth technology company.


· Bachelor’s Degree in an analytical field (e.g. Computer Science, Business, Engineering, Mathematics, or Statistics).


· Advanced Excel and Salesforce.com knowledge is a must, PowerBI is a plus.


· Able to collect, analyze large quantities of data, provide meaningful information that will answer questions and solve problems.


· Highly skilled at Project management, and prioritization to align with business changes and needs.


· Works effectively in an unstructured environment requiring new perspectives and creative approaches, and with multiple competing deadlines.


· Always focused on doing what’s right for the business. High energy and contagious enthusiasm. Willing to take on the tough projects to support growth of the business.


· Ability to be highly productive with minimal oversight from senior management.


· Strong interpersonal skills with demonstrated ability to present technical content to general audiences.


· Willing and able to roll-up the sleeves to get things done.


· Flexible to work extended hours during peak periods, especially end of financial periods/quarters.


· Occasional travel may be required.

2 years ago
Senior Value Engineer
ASPRI HR SERVICES LLP

$14000 to $18000 (Monthly)

This role provides an exciting opportunity to work closely with Sitecore prospects, customers, and partners to help develop, accelerate, and close sales opportunities, to maximize customer value realization from the Sitecore Platforms.




Our expectation is that this individual will have the ability to position the conversation around challenges, value, benefits, and potential impact at a level that resonates with the director, VP and C-level within the prospective client. A suitable candidate for this role will have the ability to talk, in business terms, about the transformative journey that the organization needs to take to value, develop and communicate compelling reasons to undertake digital experience transformation using KPIs such as the cost of delay or doing nothing.




The individual will also have the ability to coach and work with sellers to help them craft their sales approach to include Value Engineering offerings at the right time and to the right people to deliver the best chance of a high impact result. They will also be expected to work with our technical pre-sales team to add a business and value perspective to the demonstrative work that they perform.




Ultimately, this individual will be happy to work within the standard support frameworks that the Global Value Engineering practice provides, but have the experience and judgement to know when and how to provide additional or alternative support depending on the needs of the seller and client to help generate and close business.




This individual will have the opportunity to develop and use Sitecore value-based best practices and tools, and take the lead in challenging settings such as customer stakeholder workshops for capability maturity assessments, art of the possible consultations, business case development, business transformation workshops and digital optimization initiatives.




You would be joining a senior level and growing global team that works face-to-face with a wide range of customer and partners stakeholders, from practitioner to CXO level.




What you'll be doing:




· Act as business value specialist to sellers within the APAC region, specifically focused on South East Asia, India and Greater China. Work with qualified opportunities to deliver a consultative value-centric sales approach centered around justifying an investment in Sitecore solutions via a value driven, industry-specific, articulation of benefits.


· Proactively work with seller, technical pre-sales, partner management and customer success stakeholders within the region to drive demand for Value Engineering engagements.


· Evangelizing Value Engineering offerings and Value Selling approaches both internally to sellers, sales engineering, and customer success managers; and externally to clients, prospects, and partners.


· Work to a standard and consistent approach to delivering Value Engineering offerings and tools as much as possible, while also working with the global Value Engineering team to improve these offerings and tools and introduce additional capabilities that may add value.


· Provide coaching and enablement to Sitecore partners to facilitate a joint value-oriented selling approach with our mutual prospects and customers.


· Lead initiatives such as customer stakeholder workshops; aimed at identifying and articulating industry-specific business value for Sitecore product purchase and adoption.


· Develop solution, use case and capability-oriented value propositions and business/ROI cases for prospects and customers, based around the investment in capabilities and disciplines such as experience analytics, data-driven personalization, real-time visitor profiling, testing, experience automation, campaign management, etc.


· Help Sitecore customers understand and realize the value and ROI of their existing Sitecore investments by consultatively developing & presenting a roadmap to value.


· Continuously build your knowledge and participate in upgrading the value propositions of Sitecore solutions as the product-lines gain new versions and new capabilities.


· Lead the creation of value-based case studies with customers and partners.


· Conceive, plan, and conduct thought leadership activities in different formats including speaking opportunities and writing opportunities for Sitecore publications (e.g., newsletter, blog, etc.).


· Support the development of new and upgraded Value Engineering assets, tools and collateral, helping to develop the practice.




What you need to get started:




· Demonstrable strengths in numerical, financial and cross-industry operating model knowledge.


· A proven ability to present to, communicate and persuade at a Director, VP and C-level level, whilst still retaining the ability to communicate, interview and present at a practitioner or departmental manager level as required.


· Must be business fluent in English, both written and verbal communication. Any other languages would be a benefit.


· Excellent communication, presentation, and interpersonal skills. Storytelling and design thinking experience would be a benefit.


· Excellent customer experience (CX) / digital optimization / digital marketing knowledge.


· Proven ability to facilitate discussions with a CXO level audience.


· Strong consulting skill set, including excellent discovery, interview, facilitation, analysis, quantitative modelling, listening, and communication skills.


· Be familiar and skilled with graphics & presentation software, Microsoft PowerPoint specifically, to create impactful presentations.


· Be familiar and skilled with spreadsheet software, Microsoft Excel specifically, to create business cases and impact assessments.


· Ability to adjust to the requirements of a fast-changing market.


· Not necessarily technical, but to have the ability to translate technical features and functions into business capabilities, business benefits and real business impacts.


· Ability to explain customer experience related business case concepts to both technical and non-technical (finance, marketing & sales) audiences.


· A recent background in Value Engineering, or a relevant digital marketing / CX / digital optimization-oriented role with extensive business / ROI case development experience would be an advantage.


· Proven ability to create and defend business cases for investments in software, technology, services, and business change would be an advantage.


· Comfortable to present remotely and in person to audiences of various sizes, to lead and engage your audience in discussion.


· Familiarity with Sitecore Experience Cloud or similar DXP would be an advantage.

2 years ago