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Careers at BLACKMORES INTERNATIONAL PTE. LIMITED

Blackmores Group is an ASX 200 publicly-listed company, with an extensive presence across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day. Recognising that you can’t have healthy people without a healthy planet, we’re strongly committed to embedding sustainability across our business and giving back to the communities in which we operate.




As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies. Your genuine commitment to the Blackmores values of Passion for Natural Health, Integrity, Respect, Leadership and Social Responsibility is essential.




Blackmores Group operates in 12 markets, with global headquarters in Sydney, an international HQ in Singapore, an Innovation Centre in Shanghai and a state-of-the-art manufacturing facility in Braeside, Victoria.

BLACKMORES INTERNATIONAL PTE. LIMITED

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Jobs at BLACKMORES INTERNATIONAL PTE. LIMITED

Regional E-commerce Manager
BLACKMORES INTERNATIONAL PTE. LIMITED

$8000 to $15000 (Monthly)

Reporting directly to the Regional Director- SEA, this role is responsible to accelerate growth for Blackmores international by leading the transformation of E-commerce business via building regional capabilities, systems and scorecards; developing the capability of in-market resources; project managing implementation of relevant Global initiative across the International Markets and leading JBPs with key regional e-platforms and e-retailers.




Accountabilities:



  • Accountable for developing e-commerce business KPIs including, but not limited to, net sales, EBIT, revenue, traffic, conversion, AOV, e-SRM, Edge scores etc.

  • Work closely with the Global Digital and eCommerce team, and in-country Sales & marketing teams to build and drive Blackmores eCommerce business, with a strategic and sustainable business model that will be a combination of building own branded eCommerce stores and selling via online retailers and pure-players.

  • This highly collaborative position liaises with the Global Digital Centre of Excellence on Technical, Marketing and Analytics teams to develop and execute both near term tactical initiatives as well as longer term strategic projects.

  • Responsible for guiding country teams in setting up omnichannel practices and establishing appropriate action plans for success.

  • While driving eCommerce in the region, the job holder is responsible for building skills and capabilities in local market teams to enrich the digital knowledge needed to sustain and grow this new business channel

  • Collaborate with Blackmores teams across our established markets of Thailand, Singapore, Malaysia, Indonesia, Hong Kong, Taiwan, Korea, and our new entry markets of India, Vietnam and Philippines.

  • Serve as the primary point of contact for all Regional contractual agreements between third party e-commerce partners, vendors, and other players in the e-commerce ecosystem. Ensure alignment with Blackmores Global Digital Leader and Group Head Office for all contracts and agreements.

  • Help build website reporting and dashboards which will include tracking of key performance indicators (KPIs), traffic sources, device usage, merchandising and funnel behaviours across all markets.

  • Work with the local Country Managers, and leadership teams to forecast revenue and establish sustainable budgets.

  • Develop new Global Halal e-GTM models to make our products more accessible to the Halal consumers


Job requirement:



  • Recognised degree in Business, Marketing or in other related discipline

  • Highly motivated individual with min 10 years of work experience, of which 5 years should be Digital eCommerce specific experience in building and driving eCommerce businesses.

  • Understanding of CRM, Sales & Marketing online systems Order Management Systems and Warehouse Management Systems, and other systems in the eCommerce technology ecosystem.

  • Must have a strong and detailed view of business user requirements for system reporting tools, as well as be future-looking in identifying key business growth projects.

  • Experience working within a global matrix operating model, proven success managing multiple distribution partners, and the ability to drive alignment between HQ, Regional functions and local market teams.

  • Strong collaboration skills, vendor and stakeholder management

  • Exposure to e-SRM or driving trade spend effectiveness and right mix online

a year ago
Senior Key Account Manager
BLACKMORES INTERNATIONAL PTE. LIMITED

$6000 to $12000 (Monthly)

The Senior Key Account Manager is responsible for maintaining and developing a group of key accounts to exceed company set sales and profit targets across range of ‘Must sell list’. Daily roles and responsibilities include the following:


o Implementing the business plan


o Maximising sales


o Forecasting and planning


o Range and category development


o Promotions planning


o Managing in stock/product lifecycle


o Coordination of business activities




Core job responsibilities:




Relationship Management & Business Planning



  • Establish ongoing business relations with major key accounts.

  • Develop and implement channel and customer prioritization, develop growth strategies and resource allocation.

  • Develop channel and customer plans to deliver category growth, increase brand share in priority customer plus improve customer profitability.

  • Coordinate and lead with cross functional teams to deploy Blackmores plans with customers.

  • Contribute to the annual planning process from strategy through to execution.

  • Deliver monthly set KPI – Invoice Sales, Net Sales, trade investment ROI, forecast accuracy and excellence in execution.

  • Work with the Head of Sales to ensure channel plans are optimised.

  • Review and align business results with Head of Sales and customers according to scheduled time, managed identified gaps and execute mitigation plans.




Category Management



  • Maximize sales profit through improving shelving and display, implementing promotions and new product launching.

  • Ensure the execution of the marketing plan with key accounts in a timely manner.

  • Implement key store drivers (range, space, promotion, and display), working with store planning teams where applicable. Ensure appropriate approvals in place for planograms, secondary display and feature areas/ special events as negotiated with buyers.




Forecasting & Inventory Management



  • Generating sales forecast/analysis and market insights reports on product trend development and competitors' activities.

  • Keeping track of inventory health for both national & retailer’s warehouse.

  • Working closely with both demand & supply chain to track forecast accuracy & service level fulfilment with retailers.

  • Look at stand-out issues for inventory: discuss possible action plans with key account (e.g. clearance or increase stock weights), communicate issues internally.


Principal Accountability



  • Invoice Sales, Net Sales, Trade Spend %, ROI, forecast accuracy.

  • Lead annual JBP with strategic customers including alignment on annual shared KPIs and key growth initiatives, tracked via a shared scorecard.

  • Trade terms management and annual review to improve productivity and ROI.

  • Development of channel and customer execution standards for distribution, range optimisation, merchandising, price and promotional effectiveness.

  • Be the customer advocate, improving our organizational customer intimacy, our understanding of the customs strategic objectives and ensuring these are reflected in our plans.


Job requirement:



  • 6 - 8 years of experience in similar role, preferably from the FMCG industry

  • Able to work independently, energetic and highly passionate about work in driving sales growth

  • Dynamic person embedded with excellent interpersonal and communication skills with abilities to liaise with different stakeholders

  • A sense of independence to work individually and as a team player is another attribute you must possess

  • Passion for growth in business and a proven track record in generating, leading and converting opportunities

  • Confident professional with an ambitious approach to business development

  • Displays a growth mindset to identify and actualise new opportunities

  • Possesses an owners’ mindset to ensure we maximise value add for our products and reduce ineffective costs

  • Resilience and creativity to overcome obstacles and embrace challenges

  • Plays the role of the customer champion internally while being responsive to customer needs, ensuring smooth communication and follow up

  • Displays curiosity to explore insights and test new ways of working (commercial innovation)

a year ago
Asia ERP Business Analyst
BLACKMORES INTERNATIONAL PTE. LIMITED

$6000 to $10000 (Monthly)

POSITION PURPOSE:


The purpose of the Business Analyst role is to provide analysis, design, development, and support of the Oracle ERP Cloud business system core application used throughout Blackmores Asia.


ACCOUNTABILITIES:


System Administration and Support



  • Ensure system configuration work meets quality control requirements

  • Provide application support to the business

  • Investigate and correct data integrity issues

  • Manage relationships with external vendors and consultants

  • Manage issue resolution in conjunction with key users and external software vendors

  • Participate in projects that have an impact on business system

  • Participate in regression testing of Quarterly Software updates

  • Any other duties as assigned by Asia IT or Head of Application Services


Analysis & Design



  • Liaise with internal stakeholders to identify business improvement requirements

  • Analyse and interpret system data in relation to business improvement areas

  • Present data and proposed solutions to key stakeholders

  • Preparation of business cases to highlight business benefits

  • Develop functional configuration specifications to enable a solution to be developed

  • Manage assigned project tasks effectively

  • Manage end to end development lifecycle from identification, design to solution implementation


Testing



  • Preparation of test scenarios and test scripts

  • Coordinating review of test scenarios with business process owners

  • Assisting with completion of test script preparation, including identifying test data and expected results

  • Assisting with execution of test scripts and documenting test results


Data Migration & Integration



  • Gathering of data for data migration

  • Data cleansing and data mapping

  • Data load reconciliation and error investigation

  • Data integration reconciliation and error investigation


User Access and Training



  • Maintenance of user roles and associated system access.

  • Cross-checking granted system access against application functionality to assess training requirements.

  • Develop system flow diagrams and relevant support documentation

  • Preparation of training material (where required).

  • Delivery of end-user training (where required).


PowerBI Report or equivalent Reporting/Data visualization application with data-driven decisions



  • Enable Blackmores to engage a wide and diverse audience in their reporting and analytics needs

  • Act as a go-to person inside Blackmores International on how to find, access and use data

  • Champion opportunities for new improvements that are fit for purpose, sustainable and meet business needs.

  • Building knowledge across ERP and reporting systems is a must in order to support solution on data analytics across systems/applications

  • Take lead to collaborate, propose, manage suitable interim and sustainable solutions and timeline with inputs on user requirements and the Group Data & Analytics team to leverage existing data, frameworks and techniques. Do not reinvent the wheel

  • The application development cycle on analysis, design, testing, data migration & integration and troubleshooting applies.

  • Knowledge of source control tools (Bit Bucket and Sharepoint).


Communications



  • Attend Department work in progress meetings

  • Professional manner when dealing with customers and peers

  • Provide regular progress reports to the Senior IT Manager, Asia

  • Regular communication with Head of Application Services (in Australia) to ensure platform direction aligns with overall IT Strategy


QUALIFICATIONS AND EXPERIENCE:


Essential:



  • Strong knowledge of Oracle ERP Cloud applications, implementation of one or more Asia localized ERP version

  • Functional knowledge in Financial modules (General Ledger, Accounts Receivable, Accounts Payable, Cash Management, Fixed Assets) and/or Inventory modules (Inventory, Procurement, Order Management)

  • At least 3 years’ experience in ERP applications

  • Accounting knowledge would be an advantage

  • Strong knowledge of information technology

  • Strong knowledge of system development methodologies and lifecycles

  • Sound analytical skills

  • End to end business process understanding

  • Experience working in project teams

  • Sound understanding of process flow analysis

  • Data analysis and design skills

  • Sound understanding of Microsoft office suite

  • Understanding of system databases and data structures

  • Knows how to prepare and present training materials on Functional Business area flows and Oracle ERP Processes

  • Experience in creating Oracle ERP Test Cases / Scenario documentations


Desirable:



  • Knowledge on using Oracle data migration tools like FBDI, ADFDI

  • Understanding of an FMCG environment is an advantage

  • Experience in Asian countries including Singapore, Malaysia, Taiwan, Hong Kong, Thailand, Korea, China is preferable

a year ago
Assistant Finance Manager
BLACKMORES INTERNATIONAL PTE. LIMITED

$5500 to $6500 (Monthly)

Purpose of the role:


Ownership of all aspects of financial accounting and reporting, governance and controls, business performance analysis and strategic partner to management team, ensuring a stable platform of financial and administrative capabilities, systems and processes to support business objectives of International region.



  • Supports the region by working with Business Units’ management to ensure compliance to Group/Regional financial and corporate governance policies and practices as well as implementation of good internal control processes/systems and process improvement initiatives.

  • Assist to provide support and guidance on technical accounting matters and processes/procedures to ensure accurate, efficient and timely financial reporting.

  • Developing and maintaining accounting principles, practices and procedures, as required.

  • Addresses tight deadlines and a multitude of accounting activities including general ledger reviews, financial reporting, internal/external audit preparation and the support of budget and forecast activities.

  • Roll out ERP and Reporting systems implementations effective and in a timely manner.


Specific Accountabilities:


Functional Finance



  • All-rounder in managing finance operations and systems

  • Ensure smooth operations of finance and analytical systems.

  • Assist to develop and maintain accounting principles, financial/commercial policies, practices, procedures and reconciliations to ensure accurate and timely financial statements.

  • Review and Monitor region’s accounting documentations and processes, e.g. dcash, AR, AP, inventory, fixed assets, operating expenses, intercompany transactions and reconciliations etc.

  • Review markets’ balance sheet audit schedules to assess supporting basis for accruals, provisions and other assets/liabilities.

  • Ensure compliance of finance related policies for the region, including subject matter expert for Corporate and Regional finance related policies.

  • Assist to propose and implement improvements to existing accounting records and processes or new initiatives/growth projects.

  • Optimizes the contributions of the team through coaching, counseling and implements workable solutions to business issues.

  • Effective management of internal/external client relationships within area of responsibility.

  • Interpret day-to-day objectives and preparation/execution of operational goals and tasks.

  • Facilitate team operations meetings, as required.

  • Train team members on new or enhanced operation procedures and policies.

  • Ability to work under pressure, as part of a team or independently, and meet deadlines consistently.

  • Review of annual statutory accounts versus Local ERP (Oracle Fusion) and Group Reporting System (IBM Planning Analytics) and in accordance with all relevant accounting standards.

  • Plan and follow up with head of finance on year-end closings & audit progress and assist to resolve impediments.

  • Plan and Maintain progress status of all planned work and projects. Regularly report to Head of Finance Asia summarising key achievements and issues relating to the scope of International Finance Operations

  • Co-ordination of external/internal/tax auditors when required.


In-Market Finance Remote Support



  • Monthly general and subledgers transactional processes, reviews and reconciliations especially integration and clearing accounts. Subledgers: Inventory, PO, FA, AR, AP, Cash Management.

  • Inventory, Account receivable, Accounts payable aging reviews SLOB and Debtor & Creditor management

  • Ensure timely recording of monthly payroll transactions and payroll taxes, to be correctly reflected in the General Ledger of respective entities.

  • Effective month-end close and cut-offs applied Timeliness and Accuracy of Financial Statements TB, PL, BS, CF and Load Actuals and Budget/Forecasts into PA. And Business Performance reporting and Analysis. Create relevant Visualizations using Data tools. Accuracy and timeliness in actuals/forecast/budget management reporting

  • Management and reconciliation of intercompany trading balances. Royalty computation and billing

  • Work with Business Unit heads and Finance team to build their timely annual budgets and reforecasts if necessary, based on regional guidelines and completion of budget with group signed off. Maintain robust rolling 18 month forecast. Accuracy and timeliness in management reporting


Reporting and Control



  • Obtain and maintain a thorough understanding of the financial reporting and general ledger structure, region business units’ organization structure.

  • Apply a process of continual improvement and review to monthly reporting

  • Ensure the timely reporting of all monthly and quarterly and year-end close financial information.


Treasury Function



  • Review monthly cashflow forecast of BI, and Int'l markets with objective of understanding and communicating cash positions, processing of foreign exchange & hedging transactions, monthly FX revaluation and analysis of FX gain & loss and bank/intercompany loans & interest management.

  • Backup bank signatory to Country Manager/Head of Finance of Asia Markets

  • Assist/support Asia markets to liaise with Director Finance-Asia, Group Treasurer on banking arrangements if necessary, especially for smaller markets with only outsource accounting support.


Regulatory & Stewardship



  • Advance preparations for timely completion of external and internal Audits with no material adjustments/issues in audit management letter. Coordinates with external and internal auditors

  • Income Tax and Indirect taxes returns and responses to tax authority queries are submitted on time, ensure compliance to prevent penalty fines. (liaise with tax advisors as necessary) Ensure adequate records and audit trails exist to support lodged returns.

  • Ensure appropriate and fully reconciled tax effect accounting entries are maintained in the general ledger.

  • Protect wealth with internal controls and procedures appropriate to the safeguarding of assets

  • Work closely as and when required with Legal/Corporate Secretary and BU management for coordinating special cases relating to legal agreements/company secretarial matters across the region.

  • Coordinate and keep records of Corporate Governance compliance, Risk & Management Reporting and Sustainability Reporting. Conduct training and application of Delegation of Authority, Risk Management reporting, Quarterly Compliance update in Blueprint.

  • Company Secretarial - Work closely with Corporate Secretary to coordinate and keep records of Board meetings/resolutions


Performance Catalyst & Advisor



  • Analyse financial and operational results/budget forecast and KPI against forecast/budget/target/YOY/CAGR to better understand reporting market’s performance and with insights and advices for Country head/s and regional Functional heads towards achieving business strategy and forecast/budget. Highlight risks and necessary actions for monthly forecast to avoid surprise slippage in meeting the forecast

  • Sales Trade spend and A&P evaluations for effective spending. Net Sales, Gross Margin & COGS analysis by SKU by Channel

  • Understand details between Gross Sales to Net Sales and A&P, and ensure all programs have been captured appropriately and in appropriate periods and in Accruals/Provisions

  • Inventory sell-out, sell-in and inventory stock and safety stock levels, SLOB analysis more optimal inventory levels by SKU, preventive yet quick responses when demands/supply changes and macro-economic situations

  • Preparation of STA/Business Performance commentaries communicating to senior management on the reasons behind the product/department/cost center performance, Risks and Opportunities, Achievements and Issues for month, quarter and year results & forecast.

  • Review New Product Profit assessments and Perform Post launch assessments.

  • Prepare operational KPI data and utilizing BI tools to delivery meaningful insights into business performance reporting (STA) in the monthly Int'l STA pack. Track STA action points.

  • Challenges status quo/proposal and ready to Influence decisions with supporting analysis for business partners decision making. Coaching broader team to have decision making analysis capabilities.

  • Seek ways to minimize expenses and reduce costs through better information and advice to managers. And not limited to the above areas, as requirements to be re-assessed as part of the role in Business performance and strategy partner.


Strategic Partnering



  • Industry & Commercial Engagement. Develop a good understanding of the market of vitamins and mineral supplements in Asia. Appreciation of different sales channels and go-to-markets models

  • Application of differing sales channels and products margin knowledge in maximizing strategic sales revenue.

  • Ability to contribute to and assist in the objectives of the Sales and Marketing Business Units by providing relevant data

  • Proactive in identifying and reporting of potential opportunities and risks. Lead preparation of business cases to support new investment, strategic and other business decisions

  • Delivery of competitor analysis, market trends and associated commentary to the Leadership team

  • Review and evaluate Sales and Operating expenditure with efficiency/ROI. Seek ways to improve efficiency/productivity and costs savings through comparative insights and advice to Country Head/s and Functional heads of local and regional BU

  • Coordinate and review Risks management reports to ensure risks and opportunities have been highlighted sufficiently and appropriately


Team Management



  • Coach, guide and motivate a team of junior finance professionals.

  • Set clear goals, give regular feedback and support personal development initiatives to enhance finance capability, develop talent and grow engagement in the team.


Qualifications, Technical Skills & Experience:


Essential:



  • A qualified chartered accountant with a Degree in Accountancy and or equivalent professional qualifications.

  • With at least 5-8 years of relevant experience in audit firm/multinational corporations

  • Well-versed in performing internal control and sound knowledge of risks and controls in an organization.

  • Familiar with Financial reporting in Singapore, and Asia markets.

  • Experience in Taxation laws in Singapore and various Asian countries (desirable), budgeting and forecasting.

  • Experience in multi-currency treasury & cashflow management, foreign currency revaluation and analysis.

  • Process Improvement and re-engineering, including ERP Optimization

  • Good understanding of Cross-cultural issues faced by companies operating in Asia

  • Excellent commercial awareness & business acumen, looks beyond Finance boundaries.

  • Strong in critical thinking and analytical ability, proactive in articulating ideas

  • Finance and Data Visualization Expertise

  • In-Depth Performance and Risks Driven Data Analysis

  • Troubleshooting and Problem-Solving Skills

  • Clear and fluent Business English language ability (written and spoken)


Desirable



  • Meticulous, attention to detail

  • Enthusiastic and Appetite to Understand,

  • Results Oriented, Driven Mindset

  • Teamwork & Communication

  • Strong team player and able to work independently in a fast-paced environment.

  • Fluency in another Asian language

2 years ago
Innovation Project Manager
BLACKMORES INTERNATIONAL PTE. LIMITED

$8000 to $9000 (Monthly)

Role Purpose:


At the heart of the Innovation team, our mission is to deliver strategic projects which fulfil the development brief, on time, on budget and contribute to the success of the product when launched. For the role of Innovation Project Manager, you will champion the Blackmores innovation and Stage Gate processes that will deliver our exciting, effective, innovative and commercially successful pipeline across the range of Blackmores brands.


You will also bring together cross-functional teams across different geographies to support the efficient ideation, development, and execution of successful NPD through excellent project management, inspiring people skills, and broad business acumen.




Key Responsibilities:



  • Champion and drive the new and existing product development process and change initiatives from conceptualization to launch across International markets and across Business Units

  • Assist in preparing product development concept briefs, working in tandem with regional and global team (marketing, science communication, product development), to get market excited to launch the product Develop initial project timelines, assign key tasks, monitor and communicate project status to key stakeholders

  • Develop an environment which fosters open communication and the successful running of projects

  • Proactively work with appropriate stakeholders to identify and communicate key project opportunities and risks to relevant stakeholders and tackle issues with a problem-solving mindset

  • Take ownership and accountability for projects being on-time, ensuring cross-functional team members understand their contributions to achieve project objectives

  • With Global and regional team, conduct post-launch reviews to identify best practices and areas for improvement

  • Collaborate with Project Leaders, Business Activity Managers, Cross Functional Teams, and IT teams to continuously improve best practice innovation

  • Implement 1BW4G processes across the region to support commercial success of NPD launches


Qualifications and Experience Required:



  • Minimum Degree in Food Science/Nutrition/Chemical Engineering or related disciplines

  • At least 8 years of experience in a consumer goods industry, preferably with experience in consumer health industry (nutrition, OTC, health food industries)

  • At least 5 years of relevant experience in New Product Development (NPD) launches (from product conceptualization to in-market launch), brand/product management role in a regional role

  • Prior experience in project management or product life cycle management with good understanding of Stage Gate Methodology or similar project management frameworks

  • Scientific understanding is essential, a keen ability to quickly learn and understand key scientific terms will be required

  • Good commercial awareness and ability to communicate confidently with leaders from different markets and functions

  • Demonstrated experience in team facilitation, decision-making, negotiating and conflict-management skills, risk management, stakeholder management across markets and/or various product categories

  • Proven time management, prioritisation, analytical skills; affinity with business processes, process development, supply point processes, quality management; understanding and reacting to sense of urgency and business critical requests

  • Data and insight driven - excellent reporting skills and data visualisation (or keen to learn)

  • Believer in the VDS category / self-care / health and wellness

  • Computer skills, including experience with electronic project management, resource management and document workflow tools;

  • High level of competency with Microsoft Office products – Microsoft Project, Power BI.

2 years ago