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Careers at CITIBANK SINGAPORE LIMITED


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


CITIBANK SINGAPORE LIMITED

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Jobs at CITIBANK SINGAPORE LIMITED

GCG - Citigold Relationship Manager
CITIBANK SINGAPORE LIMITED

$3200 to $5400 (Monthly)

The Citigold Relationship Banker is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.



Responsibilities:



  • Client Account Management

  • Review CG customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

  • Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

  • Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration

  • Ensure coverage of all relationships through customer engagements, risk profiling and

  • financial planning.

  • Organize CG customer events to enhance customer bonding.

  • Acquire new CitiGold customers through converting referral leads.

  • Compliance, Risk & Controls

  • Ensure that KYC/AML and other compliance norms are strictly adhered to.

  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • Previous relevant experience preferred

  • Ability to manage relationships both internal and external; Ability to multi-task

  • Mandatory certifications as required for selling financial products


Education:



  • High School diploma or equivalent

10 months ago
Citigold Relationship Manager
CITIBANK SINGAPORE LIMITED

$3200 to $5400 (Monthly)

The Citigold Relationship Banker is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.



Responsibilities:



  • Client Account Management

  • Review CG customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

  • Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

  • Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration

  • Ensure coverage of all relationships through customer engagements, risk profiling and

  • financial planning.

  • Organize CG customer events to enhance customer bonding.

  • Acquire new CitiGold customers through converting referral leads.

  • Compliance, Risk & Controls

  • Ensure that KYC/AML and other compliance norms are strictly adhered to.

  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • Previous relevant experience preferred

  • Ability to manage relationships both internal and external; Ability to multi-task

  • Mandatory certifications as required for selling financial products


Education:



  • High School diploma or equivalent

10 months ago
Field Sales Officer 9
CITIBANK SINGAPORE LIMITED

$3200 to $5400 (Monthly)

Job Description


The Field Sales Officer is an entry-level position responsible for meeting sales targets for financial products and services within their assigned district or location in coordination with the broader Consumer Sales team. The overall objective is to utilize basic product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.



Responsibilities:



  • Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products

  • Provide advice and product information to Citi clients as appropriate, outlining features and benefits

  • Build and maintain new and existing customer relationships

  • Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to new and existing customers

  • Achieve or exceed decided sales targets

  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • Previous relevant experience in financial sales and customer service preferred

  • Consistently demonstrates clear and concise written and verbal communication

  • Proficient computer and technology skills

  • Demonstrated sales skills

  • Effective problem-solving and negotiation skills

  • Demonstrated Influencing and relationship management skills


Education:



  • Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

10 months ago
Securities & Derivative Analyst 1
CITIBANK SINGAPORE LIMITED

$3200 to $5400 (Monthly)

The Securities & Derivative Analyst 1 is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.



Responsibilities:



  • Provide back office functions support such as Trade Settlement, Shares Transfer / Scrip Conversion, and Equity Linked Notes settlement.

  • Sundry / Cash / Deferred / Nostro / Operating Account reconciliation.

  • Perform investigation for daily and monthly positions holdings.

  • Perform daily check for failed trades report / FRD positive report / failed accounting entries report and other trade settlement related reports.

  • Timely handling of transactions, meeting and exceeding the Service expectation with internal and external clients.

  • Deals with most problems independently and has some latitude to resolve complex problems.

  • Uses professional judgment, discretion, and business expertise to resolve varied and complex issues that have notable impact on the business.

  • Risk / Control functions such as CBORC / MCA / COB / etc.

  • Provide Ops support during Singapore Public Holiday.

  • Ad-hoc duties as and when needed.


Qualifications:



  • Graduate in Business Administration, Banking & Finance or other relevant qualifications.

  • Having at least 2 years of working experience in operations processing Wealth / Investment products.

  • Knowledge and experience of Trade settlements, Equity Linked Notes, Shares Transfer / Scrip Conversions for Equities will be added advantage.

  • The incumbent should be a dynamic, positive and resourceful individual.

  • They will be expected to be self-motivated and have an active approach to problem resolution.

  • Must be flexible and possess the ability to successfully react to workload changes.

  • Excellent written and verbal communication skills are essential.

  • Must possess the ability to work well under pressure, be able to manage tight deadlines and situations where conflicting priorities arise on a daily basis.

  • Responsible, organized and able to multitask

  • Good team player


Education:



  • Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

10 months ago
Citigold Relationship Manager
CITIBANK SINGAPORE LIMITED

$4000 to $6500 (Monthly)

The Citigold Relationship Banker is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.



Responsibilities:



  • Client Account Management

  • Review CG customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

  • Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

  • Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration

  • Ensure coverage of all relationships through customer engagements, risk profiling and

  • financial planning.

  • Organize CG customer events to enhance customer bonding.

  • Acquire new CitiGold customers through converting referral leads.

  • Compliance, Risk & Controls

  • Ensure that KYC/AML and other compliance norms are strictly adhered to.

  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • 0-2 years relevant experience

  • Ability to manage relationships both internal and external; Ability to multi-task

  • Mandatory certifications as required for selling financial products


Education:



  • Bachelor's/University degree or equivalent experience

10 months ago
GCG - Citigold Relationship Manager
CITIBANK SINGAPORE LIMITED

$4000 to $6500 (Monthly)

The Citigold Relationship Banker is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.



Responsibilities:



  • Client Account Management

  • Review CG customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

  • Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

  • Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration

  • Ensure coverage of all relationships through customer engagements, risk profiling and

  • financial planning.

  • Organize CG customer events to enhance customer bonding.

  • Acquire new CitiGold customers through converting referral leads.

  • Compliance, Risk & Controls

  • Ensure that KYC/AML and other compliance norms are strictly adhered to.

  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • 0-2 years relevant experience

  • Ability to manage relationships both internal and external; Ability to multi-task

  • Mandatory certifications as required for selling financial products


Education:



  • Bachelor's/University degree or equivalent experience

10 months ago
Mortgage Credit Underwriter-Assistant Manager
CITIBANK SINGAPORE LIMITED

$4500 to $5500 (Monthly)

The Credit Maintenance Senior Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.



Responsibilities:



  • This role serves as second signer to mortgage loans up to USDS$ 0.8million. In this role, he/she will perform the maker role and ensure all the regulatory and corporate requirements for mortgage underwriting are complied to including verification of source of income, developer/buyer-seller contracts, collateral acceptability, regulatory TDSR, verification of other properties owned, tenor and cash% requirements.

  • Apply in-depth knowledge and contribute to the development of new techniques and processes

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • 2-3 years of relevant experience

  • Demonstrated analytical skills

  • Consistently demonstrates clear and concise written and verbal communication


Education:



  • Bachelor’s degree/University degree or equivalent experience

10 months ago
Agency Management Officer
CITIBANK SINGAPORE LIMITED

$4500 to $5500 (Monthly)

The Recovery Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.


Responsibilities:


• Controlling and measuring Vendor management through monthly site visits and monthly performance reports. This covers the following :


a) Solicitor performance


b) Outsourcing agencies performance


c) Field collectors performance


Handling and overseeing all operational processes inter solicitors, outsourcing agencies and the team of field collectors


• Working in close liaison with the administrative support team in ensuring all admin functionalities pertaining to vendors performance are promptly executed


• Working in close liaison with the Strategic Planning Unit on Vendor MIS rollout


• Working in close liaison with all the supervisors in relation to all matters pertaining to vendors


• Ensuring all vendor operational expenses are rationally dispensed and within budget expense lines


• Ensuring all vendor operational processes and strategies are in line with the GCCFRP guidelines


Skillset


• Good Communications and Negotiations


• Good probing and analytical skills


• Good interpersonal skills


• Ability to weigh cost benefit


Experience


• Desirably 3 years collections related activities


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

10 months ago
Citigold Relationship Banker
CITIBANK SINGAPORE LIMITED

$5000 to $8600 (Monthly)

The Citigold Relationship Banker is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.



Responsibilities:



  • Client Account Management

  • Review CG customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

  • Advise CG customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

  • Review product penetration for the assigned client base, identify potential CG customers who can be sold tailored products to enhance product penetration

  • Ensure coverage of all relationships through customer engagements, risk profiling and

  • financial planning.

  • Organize CG customer events to enhance customer bonding.

  • Acquire new CitiGold customers through converting referral leads.

  • Compliance, Risk & Controls

  • Ensure that KYC/AML and other compliance norms are strictly adhered to.

  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • 2-5 years relevant experience

  • Ability to manage relationships both internal and external; Ability to multi-task

  • Mandatory certifications as required for selling financial products


Education:



  • Bachelor's/University degree or equivalent experience

10 months ago
Mortgage Credit Underwriter-Manager
CITIBANK SINGAPORE LIMITED

$5000 to $6500 (Monthly)

The Credit Maintenance Intermediate Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.



Responsibilities:



  • Maintain data of relations and facilities in credit system, and enter data accurately in various auxiliary credit systems

  • Consult with Relationship Manager (RM) to formalize requests for credit facilities or raise other problems to the appropriate organizations for their attention

  • Detect revealed trends in the process of limited control to assess the needs of the line of credit, operations, or system problems

  • Maintain accurate controls and insurance records ensuring timely follow-ups and renewals of insurance required for equipment and team’s responsibility

  • Prioritize and process the review of incoming credit applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them in the database accurately and in a timely manner

  • Monitor limits versus exposure at the end of the day and scale exceptions detected by the policy

  • Aid important portfolios and apply professional decisions when interpreting information and results

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • 2-5 years of relevant experience

  • Experience in business preferred

  • Working knowledge of industry standards and practices

  • Working knowledge of data analysis tools and methodologies

  • Demonstrated analytical skills

  • Consistently demonstrates clear and concise written and verbal communication


Education:



  • Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

10 months ago
Business Intermediate Analyst, Data & Analytics
CITIBANK SINGAPORE LIMITED

$5000 to $8600 (Monthly)

The Business Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.



Responsibilities:



  • Identification of multi-client and multi-location efficiency opportunities and process improvements within the derivatives oversight control model

  • Liaise regularly with our global counterparts to share experiences, solutions, and knowledge, ensuring consistent application of process enhancements

  • Responsible for the investigation, detailed analysis, and development of target operating models of any initiative that adds a new Client or a new Service for existing Clients onto the Fund Accounting platform from a Valuations perspective

  • Effective adoption of any initiative that impacts, alters or enhances the Derivatives and Derivatives Oversight Operating Model through detailed analysis, design, testing, and training rolled out for proposed solutions

  • Regularly review and provide project status reports, and functional road maps to Senior Management

  • Monitor Multifonds functionality available with each patch or release and assess impact to Derivatives production and oversight operating models. Where enhancements are identified ensure solutions are fully designed, tested, and managed through to implementation.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:



  • 2-5 years experience

  • Subject matter expert in derivatives products

  • Assurance /asset management clients

  • Experience of working on projects and delivering to assigned deadlines.

  • Effective analytical skills, particularly around requirements gathering, requirements documentation, and data interrogation

  • Knowledge of Multifonds, fund accounting and presentation skills

  • Excellent communication skills


Education:



  • Bachelor’s/University degree or equivalent experience

10 months ago