WorkClass
Home/Companies/Eclerx Private Limited/

ECLERX PRIVATE LIMITED

0

Careers at ECLERX PRIVATE LIMITED

eClerx Pvt Ltd is a subsidiary of eClerx Services Limited, a leading knowledge process outsourcing (“KPO”) company providing middle/back office operations consulting and support to over 30 Fortune 500 companies. With corporate headquarters in Mumbai, India, eClerx employs over 8,500 employees across its global sales offices, and through five delivery centers located across India. Its clients are diverse and global and include the world’s leading financial services, broadband, cable, telecommunications, ecommerce, retail, high-tech, industrial manufacturing and distribution, software, media and entertainment and travel companies.  

 

 

www.eclerx.com

 

 

ECLERX PRIVATE LIMITED

Click here to update the page if you are the employer

Jobs at ECLERX PRIVATE LIMITED

Client Integration / On-boarding Analysts and Associates
ECLERX PRIVATE LIMITED

$5000 to $8000 (Monthly)

ROLE: Client Integration / On-boarding Analysts and Associates


DESCRIPTION:


eClerx is seeking skilled, team-oriented Client Integration / On-boarding Analysts and Associates or similar level Middle Office and Client Service individuals to support the Equities division at our client, a major investment bank based in Singapore. The roles involve working in close collaboration with other operations teams to drive high quality client experiences by ensuring new and existing clients are on-boarded and configured to trade accurately and efficiently.


Primary Responsibilities


· Coordinate the on-boarding configuration of new clients trading equity products, cash, synthetics and listed options


· Enabling existing clients to trade new products and additional markets


· Maintaining effective relationships with key partners within Operations, Front Office, AML, Legal, Compliance and Technology.


· Working directly with clients to understand and obtain their post execution preferences in order to full fill their requirements


· Ensure newly on-boarded clients encounter no issues after the trading commences by monitoring the client’s pilot trade activity


· Build a detailed understanding of the front-to-back trade lifecycle


· Innovate and implement processes that improve client experiences


Required Skills, Attributes & Relevant Experience


· Highly professional with a passion for exceeding client service expectations


· Well organized with a high degree of integrity, professionalism and attention to detail


· Strong technical, analytical and problem solving abilities


· Excellent written and verbal communication skills


· Advanced team working and relationship building skills


· Previous experience of equities (cash or synthetic) products in a middle office, on-boarding or client service related environment is preferable


· Some familiarity with prime and franchise businesses would be beneficial

10 months ago
Security Operations - Settlement
ECLERX PRIVATE LIMITED

$5000 to $6000 (Monthly)

eClerx is seeking a team-oriented Securities settlements operations candidates to join our team. Candidates should have experience in reconciliations related to settlements, fails . Ideal candidates will have supported APAC securities areas for settlements and fails processing for Equities, bonds and warrants. We are looking for team players who are eager to help a team and roll up their sleeves to investigate receivables, clear breaks, and chase counterparties.


Position Responsibilities:


In this position, you will participate in:



  • Investigate unmatched and reach out to counterparties to resolve breaks

  • Fails investigation and resolution

  • Inventory management

  • Break resolution at nostro and depot

  • Pass journals to post breaks

  • Report Outstanding breaks


Skills Required:



  • 5+ years of experience

  • Knowledge of Fixed Income Securities (Bonds, Equity, Repo’s and warrants)

  • Experience of working in a team environment

  • Understanding of regulatory framework for Fixed Income Securities including FINRA

  • Understanding of key Fixed Income Organizations

  • Strong communication skills, willingness to transfer knowledge is imperative

  • Team player, must be able to collaborate across multiple operational areas

  • Multi-Tasking and time management skills are critical

  • Ability to identify and escalate issues to senior management and to trading desk(s)

  • Analytical and Problem Solving Skills


System Knowledge (preferred)



  • Cascade – Germany

  • Easyway – Euroclear

  • Global 1 – SBL

  • Crest GUI – UK & Irish Market

  • SIS webmax – Swiss Domestic, Intellimatch, Creation Online – Euronext Domestic

a year ago
LEAD CONSULTANT – WEB ANALYTICS
ECLERX PRIVATE LIMITED

$8000 to $12000 (Monthly)

LEAD CONSULTANT – WEB ANALYTICS


LOCATION: Singapore


HIRE TYPE: Full-time


EXPERIENCE: 7+ years of experience as a customer-facing Marketing Tech and Analytics expert with hands-on implementation & solutioning experience. Minimum 3 years of experience in pre-sales solutioning for analytics


VERTICAL: eClerx Digital


Role Summary


This role on the eClerx Analytics CoE leadership team is a unique opportunity to work across diverse problem statements, mentor a team of deeply passionate data experts, have direct access to C-level leaders and their priorities, and have a measurable impact on growth and value-creation.


Key Responsibilities


In this role, you will collaborate with members of our delivery, sales, and account management teams to discover how our clients can derive value from their data, and work to make data more useful across organizations. The ideal candidate will be self-motivated and have previous work experience in digital transformation analytics, data sciences, personalization, CRO, MarTech, and/or tagging transformation areas. You will lead by example in taking a consultative approach to discover the unarticulated analytical needs of our customers. Also, you will be connecting the dots between customer requirements to our solution, service, and consulting offerings, as a trusted advisor to the client.



  • Collaborate with clients to understand their business objectives and provide analytic solutions that positively address their needs

  • Conduct discovery sessions, workshops, and whiteboard sessions to identify, understand and define customer needs, objectives, roadmaps, and/or business requirements to design solutions that can best address existing or prospective clients

  • Contribute to pipeline and revenue generation through participating in, and at times, managing demand gen activities like webinars, seminars, workshops, conferences, and other company events

  • Create best-in-class presentations and present to senior executives (C-level, VP, Directors) to effectively articulate eClerx value proposition. Lead the development and delivery of these technical presentations, demonstrations, proposals, and reviews

  • Spearhead RFP responses. Drive all aspects of successful pilot projects and Proofs of Concepts, from requirements to solution design to delivery and implementation

  • Partner with client engagement managers, sales teams, analytics centers of excellence, and other solutions consultants to move deals to close

  • Communicate business requirements and context to the offshore delivery team after closing a deal to ensure a smooth transition from presales to implementation

  • Work with offshore delivery teams to provide the best outcome as well as experience to clients

  • Manage, mentor, and coach a team of consultants. Ensure the team is performing to a high standard and identify cross-training opportunities where possible

  • Maintain a deep understanding of industry trends and how those trends are reflected in our solution approach


Eligibility Requirements



  • Experience in digital marketing analytics with significant exposure to analyses of customer behavior, multi-variate testing, CRO, and personalization is required

  • Hands-on experience working on digital analytics platforms and technologies is required

  • A strong understanding of metrics strategy, data visualization, storytelling, and exposure to BI platforms like Tableau, PowerBI, or Qlik is a plus

  • Experience in digital media analysis paid media analytics, multi-touch attribution analysis, or other related statistical modeling experience is a plus

  • Sound understanding advanced analytics / data science concepts and business application

  • Exposure to hi-tech, retail, software, and/or hospitality industries is a plus

  • Passionate about developing solution frameworks for ambiguous business questions and problems

  • Excellent communication skills with the ability to instill confidence in potential and existing customers. Strong presentation skills with the ability to connect seamlessly with both business and technical audiences

  • Project and people management experience is preferred

  • Authorized to work in Singapore

a year ago
MIDDLE OFFICE ANALYST
ECLERX PRIVATE LIMITED

$5000 to $7500 (Monthly)

MIDDLE OFFICE ANALYST


Location: Singapore


Hire Type: Fixed Term (12 months)


Experience: 3-5 years in Investment Banking Operations


Vertical: Financial Markets


Role Summary


Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients all around the world. This role will be a part of the Middle Office Operations team, which is one of the teams supporting the trade validation process, trade reconciliation, business inquiry, regulatory reporting, supporting the client's request for asset transfer.


Key Responsibilities



  • Trade processing and validation for securities, structured products, derivatives, and mutual funds. Act as both maker and checker

  • Ensure timely release of trade confirmations to clients, monitor and manage failed confirmation status

  • Trade reconciliation – inter-co rec, external broker rec, etc.

  • Performs joint callbacks with Settlement team to support IWM clients on assets transfer (inward and outward remittance)

  • Single point of contact for RM/CSOs on instruction queries

  • Liaise with CSO/RM on booking instructions for clients that require special handling

  • Follow-up with counterparties on trade discrepancies &/or liaise with WMD Execution desk to resolve discrepancies

  • Ensure daily day-end tasks and reports are completed

  • MIS – contribute to weekly, monthly KRI/trade volume reporting

  • Review and streamline processes to improve efficiency and control

  • Participate in systems enhancements and new products/initiative rollout

  • Processing the account opening, asset set up, order placing for Mutual Fund products and hedge funds

  • Handling the regulatory report - MAS and Transaction Reporting


Eligibility Requirements



  • Experience in Middle Office/ Operations in the financial industry

  • Experience in Treasury products (e.g., FX, SWAPs, DCI, FX Options), Structured products (e.g., ELN, DCN), OTC derivatives (such as accumulators, decumulators, equities Options, CDS, IRS, CFC), etc.

  • A risk mindset and meticulous attention to detail

  • Understand the market rules and regulations for cross products.

  • Versatile in Excel and Powerpoint

  • Buy-side experience is preferred

  • Valid work authorization in Singapore

a year ago
DERIVATIVES ANALYST (OTC CONFIRMATIONS)
ECLERX PRIVATE LIMITED

$5000 to $7500 (Monthly)

DERIVATIVES ANALYST (OTC CONFIRMATIONS)


Location: Singapore


Hire Type: Fixed Term (12 months)


Experience: 3+ years of Confirmations experience in Investment Banking


Vertical: Financial Markets


Role Summary


As part of our Confirmations team, you will be working with our client partners to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and back office operations, Equity, Drafting, Affirmations, OTC, Chasing and equity documentation. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to trade settlement and confirmation by the data provided to you by the front office and back office operations.


The ideal candidate should possess strong business understanding of finance industry with special focus on Trade lifecycle, Confirmations, middle office and back office work, Vanilla Swaps ( Share Basket, Custom Basket, Index, Stub Swaps), Options ( Barrier, Share, Index, Custom Basket, Dividend, Corporate Actions), Structures PTE( KO, KI, upsize, down size,, corporate actions) He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team.


Key Responsibilities



  • Responsible for managing multiple Middle Office and Regulatory support processes

  • Independently managing middle / back office operations for Investment Banks

  • Preferable relevant work experience in similar domain (Swap Data Repository Reconciliation) and team management skills

  • Independently handle multiple clients – establish self as a valued partner

  • Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations

  • Participate in Middle Office / group level initiatives

  • Responsible for ensuring Change Management and Process documentation is maintained in an updated fashion at all times

  • Collaborate with Quality team in identifying process gaps, in planning end to end fixes and in leading execution to meet six sigma Quality

  • Help knowledge management endeavour by sharing process knowledge and best practices within and across teams

  • Minimize program dependence on self and other key members

  • Review and analyze trade data between risk and finance systems

  • Check for completeness, accuracy and consistency to identify the set of genuine breaks

  • Investigate the genuine breaks for root cause and facilitate resolution and decision support, wherever necessary

  • Provide support on the change and new business requests received from various RFDAR/non-RFDAR teams by assessing the business requirements, performing testing, providing SME support

  • Apply data normalization methods such as filtering, standardization, enrichment, aggregation

  • Lead discussions with the internal teams to highlight breaks

  • Lead and take appropriate action post liaising with the respective stakeholder

  • Create reports / metrics / analysis to cover the Daily / Weekly / Monthly requests

  • Mailbox Management / Queue Management

  • Build domain expertise


Eligibility Requirements



  • Bachelor's degree

  • 3+ years of experience in Confirmations, Portfolio management, Settlements or equity

  • Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives

  • High levels of energy enthusiasm, commitment and productivity, Proactive, effective influencer, result oriented

  • Should be good with logical and quantitative abilities to derive information from data

  • Time management and ability to resolve for issues speedily

  • Above average in planning, organizing and time management

  • Ability to manage and complete specific tasks with minimal direction

  • Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes

  • Willingness to continuously learn, upgrade skills and stay relevant to business demands

  • Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

a year ago
CORPORATE ACTIONS ANALYST
ECLERX PRIVATE LIMITED

$3000 to $6000 (Monthly)

CORPORATE ACTIONS ANALYST


Location: Singapore


Hire Type: Full Time


Experience: 1-3 years experience of working in Corporate Actions within a Private Bank


Vertical: Financial Markets


Role Summary


This role will be a part of the Corporate Team in Singapore that handles all life cycle events for various products including structured products, across Global markets for wealth clients. From scrubbing the initial announcement from the agent to final credit to the client's account, the team is responsible for day-to-day processing of the life cycle events along with providing tax treaty benefits for certain markets.


Key Responsibilities



  • To run a BAU process on life cycle events for all markets

  • To tackle the exceptions on the BAU process, and provide escalation when is needed.

  • To understand the new business initiatives and analyze the possibility to support the functions based on the current capacity or required for any system enhancement

  • Able to run the projects or ad hoc tasks when business-driven (e.g. system upgrade or Swift upgrade or ad hoc request raised by business)

  • Perform all the ad hoc supports for the supervisor or manager whenever applicable


Eligibility Requirements



  • Bachelor’s degree or equivalent education is required

  • Experience working in Corporate Actions within a Private Bank

  • Product knowledge: Equity, Bonds, and structured products is preferred

  • Previous experience in dealing with Avaloq is an advantage

  • Fluent in written and spoken English

  • Authorized to work in Singapore

a year ago
MIDDLE OFFICE ANALYST
ECLERX PRIVATE LIMITED

$3000 to $6000 (Monthly)

MIDDLE OFFICE ANALYST


Location: Singapore


Hire Type: Full Time


Experience: 2-3 years in Wealth Management / Private Banking Operations for Analyst


Vertical: Financial Markets


Role Summary


This role will be a part of the Middle Office team, which is one of the teams under WMD Operations supporting the trade validation process, trade reconciliation, business inquiry, regulatory reporting, supporting the callback request for asset transfer. This team consists of 5 people to run the BAU functions as part of the AEJ Operation team.


Key Responsibilities



  • Trade processing and validation for securities, structured products, derivatives, and mutual funds

  • Ensure timely release of trade confirmations to clients, monitor and manage failed confirmation status

  • Trade reconciliation – inter-co rec, external broker rec, etc

  • Performs signature verification and callbacks to support WMD clients on assets transfer (inward and outward remittance)

  • Single point of contact for RM/CSOs on instruction queries

  • Liaise with CSO/RM on booking instructions for clients that require special handling

  • Follow-up with counterparties on trade discrepancies &/or liaise with WMD Execution desk to resolve discrepancies

  • Ensure daily day-end tasks and reports are completed

  • MIS – contribute to weekly, monthly KRI/trade volume reporting

  • Review and streamline processes to improve efficiency and control

  • Participate in systems enhancements and new products/initiative rollout

  • Processing the account opening, asset set up, order placing for Mutual Fund products and hedge funds.

  • Handling the regulatory report - MAS and Transaction Reporting.


Eligibility Requirements



  • Experience in Wealth Management / Private Banking Operations for Analyst

  • Experience in Treasury products (e.g., FX, SWAPs, DCI, FX Options), Structured products (e.g., ELN, DCN), OTC derivatives (such as accumulators, decumulators, equities Options, CDS, IRS, CFC), and Mutual funds products

  • Understand the market rules and regulations for cross products.

  • Versatile in Excel and Powerpoint

  • Added advantage if the candidate has Avaloq experience

  • Authorized to work in Singapore

a year ago
Middle Office Analyst
ECLERX PRIVATE LIMITED

$3000 to $6000 (Monthly)

Functional Overview




The Middle Office team is one of the teams under WMD Operations who will support the trade validation process, trade reconciliation, Business inquiry, regulatory reporting, support the callback request for asset transfer. This team consists of 5 people to run the BAU functions as part of the AEJ Operation team.




Job Responsibilities



  • Trade processing and validation for securities, structured products, derivatives, and mutual funds

  • Ensure timely release of trade confirmations to clients, monitor and manage failed confirmation status

  • Trade reconciliation – inter-co rec, external broker rec, etc

  • Performs signature verification and callbacks to support WMD clients on assets transfer (inward and outward remittance)

  • Single point of contact for RM/CSOs on instruction queries

  • Liaise with CSO/RM on booking instructions for clients that require special handling

  • Follow-up with counterparties on trade discrepancies &/or liaise with WMD Execution desk to resolve discrepancies

  • Ensure daily day-end tasks and reports are completed

  • MIS – contribute to weekly, monthly KRI/trade volume reporting

  • Review and streamline processes to improve efficiency and control

  • Participate in systems enhancements and new products/initiative rollout

  • Processing the account opening, asset set up, order placing for Mutual Fund products and hedge funds.

  • Handling the regulatory report - MAS and Transaction Reporting.


Eligibility Requirements



  • 2-3 years in Wealth Management / Private Banking Operations for Analyst

  • Experience in Treasury products (e.g., FX, SWAPs, DCI, FX Options), Structured products (e.g., ELN, DCN), OTC derivatives (such as accumulators, decumulators, equities Options, CDS, IRS, CFC), and Mutual funds products

  • Understand the market rules and regulations for cross products.

  • Versatile in Excel and Powerpoint

  • Added advantage if the candidate has Avaloq experience

a year ago
Recruiter - Digital Marketing & Technology
ECLERX PRIVATE LIMITED

$3000 to $6000 (Monthly)

About the Role




This role will be a part of the Global Talent Acquisition team at eClerx and will work closely with hiring teams and candidates during the recruitment process. This role will be responsible for sourcing, scheduling and coordination of interviews across multiple functional disciplines and locations (specifically APAC).




The suitable candidate will be a strong networker who is passionate to support our rapidly growing team in the digital and technology space.




This role will report to the Talent Acquisition Lead based in India.




Major Responsibilities




The successful candidate will -



  • Be responsible for end to end recruitment

  • Be dynamic in sourcing strategies and use Boolean searches, sourcing platforms to post advertisements and attract talent

  • Strategically utilize LinkedIn, networks, and research methods to source passive candidates

  • Improve the candidate, new hire, hiring manager, and recruiter experience and also ensure that the company is viewed as candidates’ Employer of Choice

  • Provide timely communication to hiring teams, and candidates throughout the recruitment process

  • Ensure all recruitment activities are tracked in the ATS

  • Monitor compliance of internal HR processes

  • Support ad hoc projects and research activities as assigned by the team

  • Able to map relevant market sectors and identify target organizations-locally and internationally


Qualifications / Requirements



  • At least 2 years of technical recruiting experience in a technology/digital company or headhunting firm

  • Excellent interviewing skills to screen candidate’s technical ability and assess culture fit/add

  • Experience in sourcing methodologies and working knowledge of Boolean searches

  • Certificate of Employment Intermediaries (CEI) is good to have

  • Knowledge of employment laws and regulations in Singapore is a must

  • Bachelor’s degree required or equivalent experience

  • Excellent communication (written and verbal) and stakeholder management

  • Expert level experience and knowledge of MS Outlook or similar

  • Experience with an ATS is preferred

  • Proactive and resourceful approach to resolving issues/unfamiliar situations

  • Excellent time management, prioritization, and organizational skills

  • Valid work authorization in Singapore

a year ago
Middle Office Analyst
ECLERX PRIVATE LIMITED

$3000 to $6000 (Monthly)

Functional Overview




The Middle Office team is one of the teams under WMD Operations who will support the trade validation process, trade reconciliation, Business inquiry, regulatory reporting, support the callback request for asset transfer. This team consists of 5 people to run the BAU functions as part of the AEJ Operation team.




Job Responsibilities



  • Trade processing and validation for securities, structured products, derivatives, and mutual funds

  • Ensure timely release of trade confirmations to clients, monitor and manage failed confirmation status

  • Trade reconciliation – inter-co rec, external broker rec, etc

  • Performs signature verification and callbacks to support WMD clients on assets transfer (inward and outward remittance)

  • Single point of contact for RM/CSOs on instruction queries

  • Liaise with CSO/RM on booking instructions for clients that require special handling

  • Follow-up with counterparties on trade discrepancies &/or liaise with WMD Execution desk to resolve discrepancies

  • Ensure daily day-end tasks and reports are completed

  • MIS – contribute to weekly, monthly KRI/trade volume reporting

  • Review and streamline processes to improve efficiency and control

  • Participate in systems enhancements and new products/initiative rollout

  • Processing the account opening, asset set up, order placing for Mutual Fund products and hedge funds.

  • Handling the regulatory report - MAS and Transaction Reporting.




Eligibility Requirements



  • 2-3 years in Wealth Management / Private Banking Operations for Analyst

  • Experience in Treasury products (e.g., FX, SWAPs, DCI, FX Options), Structured products (e.g., ELN, DCN), OTC derivatives (such as accumulators, decumulators, equities Options, CDS, IRS, CFC), and Mutual funds products

  • Understand the market rules and regulations for cross products.

  • Versatile in Excel and Powerpoint

  • Added advantage if the candidate has Avaloq experience

a year ago
Senior Operations Analyst (KYC)
ECLERX PRIVATE LIMITED

$3000 to $6000 (Monthly)

Function Overview




This role is with a leading investment bank in Singapore. The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of the company in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.




Team KYC (Wealth)- Primarily to work on wealth clients and the role can expand to institutional clients in the future.




Role and Responsibilities



  • The candidate either performs the on-boarding process or periodic review for Wealth Management clients, counterparties, and other parties subject to rolling review

  • Ability to perform hands-on tasks related to KYC and documents - update the system with relevant details, perform due diligence, validate and upload documents

  • Ensure client information and documents are validated/updated correctly and timely in the systems for seamless feed to other internal systems and reporting (internal, regulatory, etc.)

  • Ensure client classification is applied in accordance with the prevailing rules and regulations in corresponding jurisdictions

  • Continuously work with other stakeholders such as Compliance, Legal, Sales, Business Management on completing KYC and client information updates

  • Identify system/process enhancement focusing on controls and efficiency and work with the IT teams to implement




Requirements




a) Language Skills



  • Excellent command of the English language, with strong written and verbal communication skills, and the ability to communicate effectively across all levels

  • Ability to read Chinese in order to perform name screening


b) Technical Skills/Competencies



  • Well versed with the KYC requirements as suggested by MAS and other major Asia regulators

  • Ability to understand different risk types associated with clients (individuals, private companies, corporations, etc.)

  • Strong skills in documentation validation

  • Flexible and be quick to adopt the change in policies, systems, and requirements

  • Willing to work on ad-hoc tasks assigned by managers

  • Has intermediate knowledge of MS Excel and MS Powerpoint

  • Knowledge and experience of Robotics (eg. UIPath), Data Visualization Tool (eg. Power BI), and analytics tool (eg. Alteryx) is a plus


c) Governance, Risk, and Controls



  • Relevant experience in compliance, risk management, or operations with an investment bank or financial services firm for wealth management business

  • Ability to work with minimal supervision, oversight and with cross-region teams

  • All KYC breaches, near misses, or risk events, will be managed and escalated where necessary

  • The individual will be required to deliver updates of KYC procedures, understand the policy and implement the operations change and procedures required to meet the policy requirement

  • Able to handle reasoning and justification on KYC matters to AML compliance and legal teams

  • Accuracy, attention to detail to avoid errors


d) Stakeholder management



  • Fact-based and ability to understand the risk involved and highlight the same across levels

  • Detail-oriented in order to understand all requirements at one go

  • Ability to handle front office's queries

  • Has experience in written and verbal communication with stakeholders in other functions

a year ago