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Listed on the Singapore Stock Exchange, F J Benjamin is a leading fashion retailer in brand building and management, and development of retail and distribution networks for international luxury and lifestyle brands across Asia.


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Sales Operations Executive

$3000 to $3500 (Monthly)

This role is for the brand Sheridan -

Job Description

  • Oversee the smooth operations of all the points of sale and ensure that staff are trained to perform their duties.

  • Plan and ensure effective allocation and utilization of manpower of all the point of sale.

  • Supervise and ensure optimal servicing of retailers by sales team.

  • Effective execution of incentive programmes to achieve targets.

  • Ensure that all operation and activities are within the allocated budget.

  • Track sales results and assist in the implement necessary actions to achieve sales objectives.

  • Purchase suitable and saleable merchandise and ensure sufficient carryover inventory.

  • Ensure the constant update of slow moving or dead stocks and to take appropriate actions.

  • Cultivate and maintain good relationships with principals, suppliers and retailers.

  • Assist in providing management with updated and accurate information of general market trends on activities of competitors in the industry, for decision making and business development.

  • Responsible for export market and distributor management for Indonesia and Philippines.

  • Grow existing business and source for new business/channels opportunites.

Job Requirements

  • Diploma in business administration or equivalent or Higher Nitec.

  • At least 3 years of relevant work experience is preferred.

  • Data analytical driven.

  • Pleasant personality with good interpersonal skills.

  • Highly motivated and driven with a sense of ownership.

  • Enterprenuer spirit and Sales driven.

  • Good personal relations and communication skills.

  • Prior work experience in the retail and or Hospitality industry will be advantageous.

a year ago
Senior E-Commerce Executive

$3500 to $4000 (Monthly)

This is an E-commerce role with a focus on CRM.

The candidate should possess basic operational capabilities in E-Commerce, and also have experience in CRM, being able to utilize platforms such as Oracle/ Klaviyo to set up and execute Email Marketing Campaigns.

Job Description

E-Commerce site management

  • Site maintenance of own website and marketplace platforms (Shopee / Lazada)

  • Perform updates to E-Commerce platforms involving pricing, inventory and store decoration

  • Work across departments to troubleshoot and resolve E-Commerce matters involving Site Performance, Customer Service, and Order Management

Propose local CRM & e-CRM strategy and action plans

  • Analyze results and impact of current CRM action plans

  • Create and implement new CRM programs

  • Benchmark competitors programs in the fashion lifestyle goods sector

  • Coordinate with brands, in order to adapt corporate guidelines to market specificities

  • Provide corporate team with feedback and information on market specifics

Customer Database completeness, accuracy, growth and maintenance

  • Oversee and manage database quality analysis

  • Define and implement process and action plans in order to feed and develop the database and improve data quality

  • Coordinate with IT to solve any technical issue related to the CRM database

Carry out appropriate Customer Database analysis

  • Analyze company customer typology and behavior

  • Perform ad hoc analysis as needed by Marketing or Retail departments

  • Debrief analysis with company Retail Operations and Marketing teams, discussing with them action plans that could be implemented

Manage direct mailing and e-mailing activities

  • Manage the annual and new product launch mailing campaigns

  • Propose and build new tools to be developed locally as needed

  • Analyze direct mailing activities results and make proposal for improvement


  • Min. 2 years CRM or E-Commerce experience is required

  • Degree in Business Management/ Business IT

  • Experience in data mining with strong analytical skills

  • Ability to implement and run necessary campaigns for different brands

  • Strong computer skills in managing software platforms including Microsoft

  • Pro-active approach to tasks and ability to manage several projects simultaneously

  • Prior experience in retail or service industry will be advantageous

a year ago
E-Commerce Executive

$2500 to $3150 (Monthly)

Primary Responsibilities:

  • Assist in the launch and maintenance of e-commerce platforms + e-marketplaces (Lazada, Shopee, etc…)

  • Handle the uploading/updating of products on websites and edit photos and content to ensure information is shown correctly and complies with brand standards

  • Plan, organize, direct and control operational activities related to e-commerce

  • Manage internal (respective brands in-charge) and external parties (forwarders, vendors, etc.)

  • Manage Inventory, Orders and Returns through online platform

  • Manage feedback, complaints or any customer related issues on e-commerce site

  • Use of IT system to coordinate movement or inventory and delivery

  • Source for 3rd parties vendors as and when needed to ensure we are price competitive

  • Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience

  • Assist in marketing launches on e-commerce platform and monitor response rate

  • Manage any simple glitches if needed or escalated it accordingly


  • Diploma/Degree in Business/ Information Technology/ Computer Science or equivalent

  • 1-2 Year(s) of working experience in the related field is required for this position

  • Knowledge of e-commerce business models, web, mobile, social, search and channels, etc.

  • Basic knowledge in HTML would be an added advantage

  • Possesses excellent communication and interpersonal skills

  • Demonstrates analytical and multi-tasking capabilities

  • Prior related experience in the retail industry would be advantageous

  • Ability to work independently and is capable of providing support after office hours (if needed).

a year ago
Financial Controller

$9000 to $12000 (Monthly)


Financial reporting/accounting & controls

  • Supervise and lead the team to carry out all F&A related functions and to ensure all accounting records are properly prepared in accordance with the accounting standards and legal requirement.

  • Monitor extension of credits and receivable collections to minimize credit exposure.

  • Lead annual insurance (non H&S) renewal process and manage on-going coverage requirement.

  • Implement and improve systems, policies and procedures on an on-going basis and ensure proper documentation and implementation to cope with the objectives of the company.

Cashflow and Treasury Management

  • Monitor and manage cash-flow to ensure smooth business operations.

  • Manage foreign exchange requirements through forward and spot purchases.

  • Monitor and manage utilization of trade facility and ensure trade payables to Principals are financed/paid on a timely manner.

Forecasting and planning

  • Produce commercial analysis information of each brand/division and compare them with targets. Direct management attention to deviations and fluctuations identified.

  • Perform feasibility analysis to support management decision on new store openings and new business development.

  • Undertake ad hoc financial analysis from time to time.

Budget development and monitoring

  • Manage annual budgeting and reforecast process and consolidation.

  • Work closely with brand/division owners to derive at preliminary targets for discussion with senior management.

  • Overhead expenses and CAPEX controls to ensure compliance with approved Budget.

People management and leadership

  • Provide active coaching and guidance to the direct reports in the Finance team to develop both technical and leadership capabilities.

  • Business partner to the senior management and brand/division owners to manage/drive business performance.

Build and maintain relationships with key internal and external stakeholders

  • Matrix reporting structure.

  • Lead interactions with external auditors for statutory audit and tax agent to file tax returns for all Singapore entities.

  • Close liaison with the banks to ensure operating working capital and foreign exchange requirement are met.

  • Maintain close relationship with agencies such as IE Singapore, SPRING, Design Singapore etc to leverage on available government support program.


  • Degree in Accountancy, ACCA or a recognized professional qualification with at least 10 years of relevant experience.

  • Excellent organizational and analytical skills.

  • Ability to work under pressure and meet deadlines.

  • Prior experience in the retail industry will be an added advantage.

a year ago