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SMILEPOINT DENTAL CENTRE PTE. LTD.

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Careers at SMILEPOINT DENTAL CENTRE PTE. LTD.

We are a dental clinic located at Holland village. 


SMILEPOINT DENTAL CENTRE PTE. LTD.

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Jobs at SMILEPOINT DENTAL CENTRE PTE. LTD.

Operations Executive
SMILEPOINT DENTAL CENTRE PTE. LTD.

$2500 to $3500 (Monthly)

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village. Smilepoint has a dedicated team which provides quality dental services in a friendly environment. We have a long-standing commitment to excellence in our industry. Our “hands on” horizontal approach to business has seen us grow.




The candidate will play a key role in planning and growing the business.




You will contribute to the organization in several ways:




Operations & Administration



  • Business operations & management

  • Tracking monthly KPIs

  • Lead front office team to improve internal processes and customer experience

  • Prepare regular financial and administrative reports

  • Assist in HR processes (training & development, compensation, and recruitment)

  • Project management skills

  • Other ad-hoc responsibilities


Business Development



  • Support in business development and marketing initiatives to ensure company growth

  • Provide analysis support of tracking measures.

  • Plan and execute ecosystem of digital and traditional consumer marketing activities/events with post-marketing analysis.


Requirements:



  • Proficient in Excel & MS Office (VBA, SQL) is an advantage

  • Strong organization skills with a problem-solving attitude

  • Excellent written and verbal communication skill

  • Attention to detail


If you want a stable career in healthcare and are achievement oriented & want be able to make a significant difference in the company, please fill up this application form: https://forms.gle/GNkocuGQ3FLnZTiM7




An excellent competitive salary and benefits package is available to the right candidate.

a year ago
Front Desk Administrator #SGUnitedTraineeships #SGUP
SMILEPOINT DENTAL CENTRE PTE. LTD.

$1800 to $2500 (Monthly)

We are seeking an exceptional team member to join us! We have a dedicated team which provides quality dental services in a friendly and hygienic environment. Our “hands on” horizontal approach to business has seen us grow. Even as a new staff, you will be exposed to real-world problems and are given the responsibilities and resources to tackle them head-on.




Trainee will provide frontline service to multinational clientele. He/she will liaise with patients and dental service providers, perform payment collection and insurance submission, provide financial counselling, manage patient feedback and perform service recovery.




Trainee will be given the opportunity to manage the team. He/she will conduct trainings for staff to improve their work performance, audit and appraise staff, and assist in developing SOP manuals.




Trainee will also be involved in quality management and improvement of the clinic. He/she will identify areas that need improvement and propose changes to improve the service quality and work flow. He/she will implement the proposed changes after discussing with and obtaining approval from the management.


Specific Responsibilities



  1. Effectively and strategically plan appointment bookings.

  2. Perform billing procedures, including payment collection, insurance claims and financial counselling.

  3. Identify the needs of patients, manage expectations and deliver patient service above expectations to create positive patient experiences.

  4. Resolve conflicts courteously, discretely and through the use of the company's conflict resolution procedure.

  5. Audit and appraise team members according to the company's standards and KPI, report the findings to the management and review the results with the auditee.

  6. Identify gaps in training and conduct training to improve the performance of staff. Assist in developing SOP manuals.

  7. Suggest initiatives for continuous business improvement. Review clinic workflow and drive new service initiatives. Discuss and refine ideas with the management, and implement the initiative once approved.


Competencies



  1. Good command of English

  2. Excellent communication skill

  3. Independent and reliable

  4. Possess interpersonal, leadership and problem-solving skills

  5. Tactful in work, especially in handling sensitive and confidential data


Duration of Traineeship/Attachment Offered


6 months


Approved Training Allowance



  • Fresh Graduates: Degree - $2500, Diploma - $2100, ITE - $1800

  • Non-Mature Mid-Career Individuals - $2100

  • Mature Mid-Career Individuals - $2100


Education Qualifications Required for the Traineeship Role under SGUnited Traineeship


This position is open for both recent graduates and mid-career individuals (mature and non-mature). Graduates interested in this position should possess minimally an ITE qualification. Mid-career individuals from any qualification level can apply.

a year ago
Operations Executive
SMILEPOINT DENTAL CENTRE PTE. LTD.

$2500 to $3500 (Monthly)

Smilepoint is a progressive dental healthcare group in central Singapore with the flagship practice at Holland Village. Smilepoint has a dedicated team which provides quality dental services in a friendly environment. We have a long-standing commitment to excellence in our industry. Our “hands on” horizontal approach to business has seen us grow.


The candidate will play a key role in planning and growing the business.


You will contribute to the organization in several ways:




Operations & Administration



  • Business operations & management

  • Tracking monthly KPIs

  • Lead front office team to improve internal processes and customer experience

  • Prepare regular financial and administrative reports

  • Assist in HR processes (training & development, compensation, and recruitment)

  • Project management skills

  • Other ad-hoc responsibilities


Business Development



  • Support in business development and marketing initiatives to ensure company growth

  • Provide analysis support of tracking measures.

  • Plan and execute ecosystem of digital and traditional consumer marketing activities/events with post-marketing analysis.


Requirements:



  • Proficient in Excel & MS Office (VBA, SQL) is an advantage

  • Strong organization skills with a problem-solving attitude

  • Excellent written and verbal communication skill

  • Attention to detail


If you want a stable career in healthcare and are achievement oriented & want be able to make a significant difference in the company, please fill up this application form: https://forms.gle/GNkocuGQ3FLnZTiM7




An excellent competitive salary and benefits package is available to the right candidate.

a year ago