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Careers at THE STAKEHOLDER COMPANY PTE. LTD.

THE STAKEHOLDER COMPANY PTE. LTD.


THE STAKEHOLDER COMPANY PTE. LTD.

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Jobs at THE STAKEHOLDER COMPANY PTE. LTD.

Customer Success Manager
THE STAKEHOLDER COMPANY PTE. LTD.

$4500 to $6400 (Monthly)

Strategic Client handling – Forefront:




• Be the primary point of contact and build strong client relationships


• Integrate client’s KPIs to the Project’s deliverables


• Develop, Forecast & track key account metrics


• Aim for fully engaged and happy clients.


• Ensures that ATIUM gets integrated with the client team’s workflow


• Deliver & get reinforcement on what is value for the client continuously


• Manage client’s expectations and resolve their questions/issues


• Keep the client informed on project progress


• Pro-active insight (eg. Weekly/biweekly insights - separate from the weekly newsletters; any additional analytical products)


Strategic Client handling – Background:


• Have a deep understanding of their client’s issues, market, other products that they use, agencies that they engage


• Have a complete understanding of the client tribe – reporting structures, department verticals – ONM


• Monitor project profitability


• Draft a detailed schedule to build, deliver and implement the client’s Project. Ensure the Project adheres to this schedule throughout the lifecycle.


• Monitor & flag renewal risks


• Resource/team allocation for optimum solution delivery


Product / wider tech solutions knowledge


• Firm grasp on how ATIUM helps customers succeed – case studies / scenarios / success stories / best practices


• Ensure that you are an expert in ATIUM existing features


• Ensure ATIUM experience is consistent and seamless


• Work consistently for high product adoption within client teams


• As an internal user and external customer proxy, provide feedback/input to existing or new feature development and UX


• Gather customer needs and requirements where relevant, and structure business use-cases to Dev/Product Team


• Ensure the clients are trained and supported in ATIUM on a timely, consistent basis


• Keep informed on other competing products and how can ATIUM be differentiated




Team Culture. Things we look for:



  • Intellectual curiosity for the world around you, technology and our clients’ needs

  • Solid general knowledge and skills in your core area

  • Excellent problem-solving capabilities and adaptability

  • Enthusiasm for finding elegant, pragmatic solutions

  • Team player – we’re a small close knit team, and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

  • Presentation skills with the story you tell and how and where you tell it

  • An ability to see the big picture (in graphic detail)


We anticipate that you will evolve rapidly in this role, and additional responsibilities can be agreed upon that may modify the terms of this schedule on a regular basis.


We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone, including those returning to work and career changers.

10 months ago
Customer Success Manager
THE STAKEHOLDER COMPANY PTE. LTD.

$3000 to $4800 (Monthly)

Strategic Client handling – Forefront:




• Be the primary point of contact and build strong client relationships


• Integrate client’s KPIs to the Project’s deliverables


• Develop, Forecast & track key account metrics


• Aim for fully engaged and happy clients.


• Ensures that ATIUM gets integrated with the client team’s workflow


• Deliver & get reinforcement on what is value for the client continuously


• Manage client’s expectations and resolve their questions/issues


• Keep the client informed on project progress


• Pro-active insight (eg. Weekly/biweekly insights - separate from the weekly newsletters; any additional analytical products)




Strategic Client handling – Background:




• Have a deep understanding of their client’s issues, market, other products that they use, agencies that they engage


• Have a complete understanding of the client tribe – reporting structures, department verticals – ONM


• Monitor project profitability


• Draft a detailed schedule to build, deliver and implement the client’s Project. Ensure the Project adheres to this schedule throughout the lifecycle.


• Monitor & flag renewal risks


• Resource/team allocation for optimum solution delivery


Product / wider tech solutions knowledge


• Firm grasp on how ATIUM helps customers succeed – case studies / scenarios / success stories / best practices


• Ensure that you are an expert in ATIUM existing features


• Ensure ATIUM experience is consistent and seamless


• Work consistently for high product adoption within client teams


• As an internal user and external customer proxy, provide feedback/input to existing or new feature development and UX


• Gather customer needs and requirements where relevant, and structure business use-cases to Dev/Product Team


• Ensure the clients are trained and supported in ATIUM on a timely, consistent basis


• Keep informed on other competing products and how can ATIUM be differentiated




Team Culture. Things we look for:



  • Intellectual curiosity for the world around you, technology and our clients’ needs

  • Solid general knowledge and skills in your core area

  • Excellent problem-solving capabilities and adaptability

  • Enthusiasm for finding elegant, pragmatic solutions

  • Team player – we’re a small close knit team, and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

  • Presentation skills with the story you tell and how and where you tell it

  • An ability to see the big picture (in graphic detail)

  • Spanish speaker - as you will be dealing with clients in Spain/ Latin America.


We anticipate that you will evolve rapidly in this role, and additional responsibilities can be agreed upon that may modify the terms of this schedule on a regular basis.




We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone, including those returning to work and career changers.




You can also apply directly at: https://tscai.bamboohr.com/jobs/view.php?id=60

a year ago
Senior Sales Specialist
THE STAKEHOLDER COMPANY PTE. LTD.

$7000 to $10000 (Monthly)

About TSC




The Stakeholder Company (TSC) is a global technology company that empowers business and organization leaders to solve complex global issues and create real impact. We provide real-time issue management and stakeholder insights through AI-driven software and data.


At TSC, we work with Fortune 500 companies, Large Enterprises and top NGOs worldwide in 95+ countries and across 20+ industries.




About the role




The role sits within our International Sales Team in Singapore as we serve F500 clients in 100+ countries from our Singapore headquarters and 3 regional hubs. The successful candidate will report to the GM of Business & Strategy and the CEO with a mission to drive revenue and market share and build out a strong pipeline, and close deals across the region.




What you will be doing:



  • Build out a strong sales pipeline across the region, closing deals and exceeding growth targets

  • Master product demonstrations and knowledge of product capabilities and benefits

  • Decode complex business issues and, through a consultative approach, assist in finding the client’s pain points and craft elegant solutions leveraging advanced technologies.

  • Forecast, identify, and proactively uncover new business groups and opportunities within new and existing clients and segments.

  • Develop growth plans for your accounts and territory.

  • Work closely with the Sales, Marketing & Lead Generation team


What you will bring



  • 3- 5 years sales experience - ideally selling within the B2B SaaS and/or Enterprise Solutions space

  • Proven track record of closing sales, exceeding sales quotas, and building revenue successfully.

  • Passionate interest in key global challenges, including ESG and SDG, as the global demand for insights and intelligence in this space, is growing.

  • Excellent verbal and written communication skills with the ability to deliver professional and persuasive presentations


What you can expect from TSC



  • Huge potential for career growth and earning upside - you define your own growth.

  • The best place you will ever work;

  • Fast track learning through exposure to various roles across the organisation;

  • Honed skill sets;

  • Direct access, respect and mentoring from the leadership with interest in your development.


Team Culture. Things we look for in all our team members:



  • Intellectual curiosity for the world around you, technology and our clients’ needs

  • Solid general knowledge and skills in your core area

  • Excellent problem-solving capabilities and adaptability

  • Enthusiasm for finding elegant, pragmatic solutions

  • Team player – we’re a small close-knit team, and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

  • Presentation skills with the story you tell and how and where you tell it

  • An ability to see the big picture (in graphic detail)


We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone, including students, interns, fresh graduates, those returning to work, and career changers.




You can also apply directly at: https://tscai.bamboohr.com/jobs/view.php?id=58

a year ago
Growth Marketing Manager
THE STAKEHOLDER COMPANY PTE. LTD.

$5000 to $8500 (Monthly)



TSC’s mission is to connect the planet on the issues that matter. We are looking for a Marketing Manager to help us tell the world how we’re doing just that.


You will be responsible for working across the company to help define the future of marketing at TSC.


You will work closely with leaders across the company in product, platform, business development, people ops, legal, investor relations, and many more. You will collaborate with all levels in the company, and all locations (we have folks in APAC, LATAM, and EMEA). Yes, this is an intensely cross-functional role.


Our ideal candidate will be an individual who can make an impact across the company and is a self starter and team player. You’ll help to drive change, establish and implement processes around a vision, and then execute to make that vision a reality.


About the role:


As a Growth Marketing Manager, you will play a key role in conceptualizing, developing, and executing global marketing programs for TSC.ai to strengthen our thought leadership and accelerate lead conversion and market share in existing client base and net new accounts.


The preferred location: Singapore


The Impact you will have:


You will shape strategy and drive execution for accelerating brand awareness and generating pipeline through inbound marketing tactics for a high-growth SaaS organisation. You will develop marketing campaigns, help produce creative assets, identify and grow prospecting and remarketing audiences, use data to inform strategy, and drive investment to achieve business goals. In this role, you will identify, create, and scale cost-effective customer acquisition campaigns across several new and established marketing audiences.


In this role, you’ll get to:



  • Define strategy, execute and measure integrated marketing plans to maximize brand awareness, demand, pipeline/opportunities and deal acceleration

  • Lead the planning and deployment of integrated campaigns, collaborating with cross functional teams and stakeholders globally to achieve business outcomes

  • Own and manage the communication strategy and its deployment across all markets

  • Build, execute, measure and optimize campaigns to drive engagement with decision maker-level prospects via roundtables, workshops, online events, web properties, email marketing and content marketing

  • Develop and implement inbound customer experiences focused on pipeline acceleration and demand generation, as well as related activities in online, social, telemarketing, engagement, and nurturing customer journeys

  • Implement and continually test new creative messaging, landing pages, campaigns, and tools

  • Develop strategic marketing plans for earned and paid media, including content syndication, display ads, native, and social media channels

  • Manage the opportunity funnel and guide effectiveness and efficiency for campaigns, from monitoring top-of-funnel volume to funnel conversion rates and actual pipeline generated

  • Achieve targets for quarterly marketing qualified leads and sales accepted opportunities and lead initiatives to optimize the performance of the marketing/sales funnel

  • Work closely with business development leaders to optimize follow-up of inbound leads and support outbound marketing campaigns with compelling messaging and promotions


Qualifications, Requirements and Nice to haves:



  • 5-8 years of experience in leading B2B marketing campaigns and programs in a fast-growth environment. Experience in marketing a SaaS offering preferred

  • Demonstrated history of managing, multi-channel initiatives including events, webinars, email, and paid media campaigns

  • Experience working cross-functionally in a distributed organization to plan, build and execute complex campaigns and programs

  • Demonstrated experience with data-driven demand generation campaigns, and hands-on experience building and analyzing reports in CRM/analytics software. Hubspot experience preferred

  • Curious. Creative. With great attention to detail and a track record of successfully managing multiple deadlines

  • Proven track record of successful online marketing campaigns and experiments -- owning campaign performance and adjusting tactics to meet goals and budgets. Experience with large ad platforms - LinkedIn and Google would be great.

  • Strong marketing execution skills across key functions including Demand Generation, Direct Marketing, Events, Marcom, and Web; demonstrate a command of the marketing mix to both leverage the current client base as well as prospect.


Things we look for in all our team members:



  • Intellectual curiosity for the world around you, technology and our client’s needs

  • Solid general knowledge and skills in your core area

  • Excellent problem-solving capabilities and adaptability

  • Enthusiasm for finding elegant, pragmatic solutions

  • Team player – we’re a small close knit team and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

  • Presentation skills with the story you tell and how and where you tell it

  • An ability to see the big picture (in graphic detail)


Things you should expect from TSC:



  • The best place you will ever work;

  • Fast track learning through exposure to various roles across the organisation;

  • Honed skill sets;

  • Direct access, respect and mentoring from the leadership with an interest in your development.


We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone including students, interns, fresh graduates, those returning to work, and career changers.




You can also apply directly at: https://tscai.bamboohr.com/jobs/view.php?id=52

a year ago
Sales Support Specialist
THE STAKEHOLDER COMPANY PTE. LTD.

$4000 to $5000 (Monthly)

About TSC


The Stakeholder Company (TSC) is a global technology company that empowers business and organization leaders to solve complex global issues and create real impact. We provide real-time issue management and stakeholder insights through an AI-driven global sensing system called Atium, monitoring issues and global sentiment in their emerging stage and helping organizations be proactive in their strategic approach to those issues.


Our software maps complex stakeholder relationships influencing your customers, your company, your industry, and the world. Stakeholder engagement begins with knowing who and what is influencing the issues you care about. Engaging with TSC gives you access to our Tool, the Data that is pre-populated and curated for you on that Tool, and our Professional Services team to help you navigate that Data.


At TSC we work with Fortune 500 companies and top NGOs around the world in 95+ countries and across 20+ industries




About the role:


We are looking for a talented, motivated addition to our existing International Business Development Team. You will undertake administrative job duties as it pertains to the Revenue team (BD, Sales, Marketing, Customer Success) and utilize your skills to make certain that all sales people have the proper equipment or literature to do their job. You will also meet with the sales team to make new plans regarding sales or how to improve the job.




Responsibilities:



  • Help qualify leads and arrange appointments for clients and sales team

  • Takes sales information and puts it into an easily readable format

  • Processes and documents new sales leads and activity weekly for C-Suite

  • Monitor & remind: Makes sure that sales persons are on track with sales goals

  • Provides any necessary data or reports to the sales team

  • Keep track of status of all sales deals

  • Analyse sales data and ensure it is always up-to-date to management

  • Acknowledges customers by responding to emails, texts, and phone calls

  • Updates all contact information for clients

  • Draft and Proofread sales proposals together with sales/presales team before submitting to management for approval

  • Drafting and working through contracting with BD deals that have been won.

  • Does any necessary administrative work including filing reports or presenting sales team with necessary documents


We anticipate that you will evolve rapidly in this role and additional responsibilities can be agreed that may modify your role as desired on a regular basis.




Sales Support Skills and Qualifications:


People Person, Time Oriented, Great Verbal and Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Consumer Relations, Consumer Complaints, Crisis Management, Reporting Skills, Administrative Skills, Attention to Detail




Things we look for in all our team members:



  • Intellectual curiosity for the world around you, technology and our client’s needs

  • Solid general knowledge and skills in your core area

  • Excellent problem-solving capabilities and adaptability

  • Enthusiasm for finding elegant, pragmatic solutions

  • Team player – we’re a small close knit team and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

  • Presentation skills with the story you tell and how and where you tell it

  • An ability to see the big picture (in graphic detail)


Things you should expect from TSC:



  • The best place you will ever work;

  • Fast track learning through exposure to various roles across the organisation;

  • Honed skill sets;

  • Direct access, respect and mentoring from the leadership with an interest in your development.


We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone including students, interns, fresh graduates, those returning to work, and career changers.

a year ago
Software Development Engineer in Test
THE STAKEHOLDER COMPANY PTE. LTD.

$3500 to $6000 (Monthly)

Overview


At TSC, we believe in solving real customer problems. As we enter our next phase of growth, we’d like to reimagine the way our platform engages our customers, users and buyers, to truly enable them to proactively manage global issues through strategic stakeholder engagement.


As SDET(Software Development Engineer in Test), your role involves working closely with Product team to understand business use cases and translate that to measurable tests. To spearhead our growth in this space, we hold weekly Agile Sprints to push out new features and you will be our gate keeper to ensure no feature leaks into production before going through you. The SDET focuses on contributing to the development of automated Functional Integration tests and end-to-end tests through Cypress frameworks for overall system testing within an Agile environment.




Roles and Responsibilities



  • SDET should able to perform Test Automation and setting up frameworks on multiple Web and Mobile platforms.

  • Investigate customer problems referred by the technical support team.

  • Create & manage bug reports and communicate with the team.

  • Able to build different test scenarios and acceptance tests.

  • SDET also work with deployments teams and resolving any level issues for the system.

  • SDET should also able to set up, maintain, and operate test automation frameworks.


Requirements



  • At least 4 years of overall experience, 2 years of relevant experience;

  • Good exposure to JavaScript technologies (including ES6);

  • Good understanding of Javascript Unit Testing frameworks;

  • Some exposure to ReactJS;

  • Exposure to Cypress, Selenium, or other test automation tools;

  • Good understanding of CI/CD principles and techniques.


Non-technical



  • Team player;

  • Driven and independent;

  • Able to think outside the box and find good solutions;

  • Able to interact effectively with non-technical people to understand requirements;

  • Already in Singapore.


Nice to have



  • Contributions to OS projects;

  • Public GitHub (or other) account showing some history;

  • Contributions to the StackOverflow community.


Soft Skills



  • Ability to communicate in proper English, team work, ability to integrate a highly international and multi-cultural team.


You can also directly apply at


https://tscai.bamboohr.com/jobs/view.php?id=39

a year ago
Product Manager
THE STAKEHOLDER COMPANY PTE. LTD.

$5500 to $6500 (Monthly)

Overview


In TSC’s next phase of growth, we need to take our existing product to the next level - to make global issue management contextualised for any function, geo and scenario.


As a Product Manager you will



  • Continuously deliver business value through Atium (the product) by understanding the needs of existing and potential users

  • Increase product stickiness and decrease reliance on TSC resources, as an Advocate for UX

  • Integrate client workflow through data driven metrics and visualisation


Throughout, you’ll be communicating daily with stakeholders across the team in a fast paced environment, working closely with the Product Lead, CTO, Customer Success Manager (CSMs) and Business Development teams.


Roles & Responsibilities (not limited to)



  • Work closely with Product lead and stakeholders to strategize and implement product roadmap to increase product market competitiveness and scalability

  • Product strategy insights incl. Competitive mapping that informs strategy, market offering, positioning, pricing

    Implementation and management of Product roadmap with key stakeholders


  • Manage requirements for internal and external clients and prioritise product backlog based on overall strategy

  • Work with stakeholders to translate and document internal/external requirements into user-stories

    Write acceptance criteria and ensure dependencies are considered

    Follow and communicate progress of work and address production issues during sprints


  • Excite and retain users through immersive UX and intuitive UI

  • Maps our user personas and journeys

    Creates UX wireframes and mockups for key user stories or epics

    UI/UX demo and presentation in front of large groups of people


  • Identify opportunities to increase digital adoption and user engagement

  • Leverage user analytics to report meaningful product engagement metrics

    Onboard users with updated in-app training and communication via Digital Adoption tool



Requirements:



  • At least 2 years of product management experience in managing a SaaS product working on UX or UI features

  • Experience in B2B CRM/ERP systems preferred

  • Strong understanding of Agile and Scrum framework/methodology.

  • Knowledge of wireframe tools is preferred

  • Excellent communication skills, capable of articulating your thoughts and present ideas and concepts clearly.

  • Passionate about other Product Offerings and innovation to conduct research in the industry’s latest trends and technology.


You can also directly apply on


https://tscai.bamboohr.com/jobs/view.php?id=45

2 years ago
International Business Development Analyst
THE STAKEHOLDER COMPANY PTE. LTD.

$3500 to $5000 (Monthly)

About TSC


The Stakeholder Company (TSC) is a global technology company that empowers business and organization leaders to solve complex global issues and create real impact. We provide real-time issue management and stakeholder insights through an AI-driven global sensing system called Atium, monitoring issues and global sentiment in their emerging stage and helping organizations be

proactive in their strategic approach to those issues.



Our software maps complex stakeholder relationships influencing your customers, your company, your industry, and the world. Stakeholder engagement begins with knowing who and what is influencing the issues you care about. Engaging with TSC gives you access to our Tool, the Data that is pre-populated and curated for you on that Tool, and our Professional Services team to help you navigate that Data.



At TSC we work with Fortune 500 companies and top NGOs around the world in 95+ countries and across 20+ industries


About the role:


We are looking for a talented, motivated addition to our existing International Business Development Team.  You will assist, drive and support client engagement, presentations, proposals, analysis and follow up. You must be able to grasp complex business issues and, through a consultative sales approach, develop solutions to enhance and protect our clients ‘value at risk’.  The role sits within our International Business Development Team as we serve clients in 95+ countries from our HQ in Singapore and 3 regional hubs. The mission is to assist, drive and lead client engagement, presentations, proposals, analysis and follow-up with some of the biggest companies on the planet on some of their toughest problems.


You may come from a consulting background, or an analyst from a bank or VC firm with 2-3 years of experience or be a fresh graduate and be looking to develop your skills in business development and sales.


Key responsibilities of a BD Analyst:



  • Undertaking business environment, competitor, market, product and channel analysis;

  • Undertaking research on prospective targets and clients to understand their business and pain points to equip the business and sales team with pitches

  • Providing insightful research, analysis, interpretation and recommendations; through all stages of the BD and Marketing  process

  • Developing and maintaining strong, effective working relationships with key stakeholders to ensure TSCs business development opportunities are maximised.


We anticipate that you will evolve rapidly in this role and additional responsibilities can be agreed that may modify the responsibilites on a regular basis.


Things we look for in all our team members:



  • Intellectual curiosity for the world around you, technology and our client’s needs

  • Solid general knowledge and skills in your core area

  • Excellent problem-solving capabilities and adaptability

  • Enthusiasm for finding elegant, pragmatic solutions

  • Team player – we’re a small close knit team and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

  • Presentation skills with the story you tell and how and where you tell it

  • An ability to see the big picture (in graphic detail)


Things you should expect from TSC:



  • The best place you will ever work;

  • Fast track learning through exposure to various roles across the organisation;

  • Honed skill sets;

  • Direct access, respect and mentoring from the leadership with an interest in your development.


We are committed to equal employment opportunities across cultures, backgrounds, experiences, perspectives, and opinions. We welcome applications from everyone including students, interns, fresh graduates, those returning to work, and career changers.




You can also directly apply on 


https://tscai.bamboohr.com/jobs/view.php?id=30



2 years ago
Software Development Engineer in Test
THE STAKEHOLDER COMPANY PTE. LTD.

$3500 to $6000 (Monthly)

Overview


At TSC, we believe in solving real customer problems. As we enter our next phase of growth, we’d like to reimagine the way our platform engages our customers, users and buyers, to truly enable them to proactively manage global issues through strategic stakeholder engagement.


As SDET(Software Development Engineer in Test), your role involves working closely with Product team to understand business use cases and translate that to measurable tests. To spearhead our growth in this space, we hold weekly Agile Sprints to push out new features and you will be our gate keeper to ensure no feature leaks into production before going through you. The SDET focuses on contributing to the development of automated Functional Integration tests and end-to-end tests through Cypress frameworks for overall system testing within an Agile environment.


Roles and Responsibilities



  • SDET should able to perform Test Automation and setting up frameworks on multiple Web and Mobile platforms.

  • Investigate customer problems referred by the technical support team.

  • Create & manage bug reports and communicate with the team.

  • Able to build different test scenarios and acceptance tests.

  • SDET also work with deployments teams and resolving any level issues for the system.

  • SDET should also able to set up, maintain, and operate test automation frameworks.


Requirements



  • At least 4 years of overall experience, 2 years of relevant experience;

  • Good exposure to JavaScript technologies (including ES6);

  • Good understanding of Javascript Unit Testing frameworks;

  • Some exposure to ReactJS;

  • Exposure to Cypress, Selenium, or other test automation tools;

  • Good understanding of CI/CD principles and techniques.


Non-technical



  • Team player;

  • Driven and independent;

  • Able to think outside the box and find good solutions;

  • Able to interact effectively with non-technical people to understand requirements;

  • Already in Singapore.


Nice to have



  • Contributions to OS projects;

  • Public GitHub (or other) account showing some history;

  • Contributions to the StackOverflow community.


Soft Skills



  • Ability to communicate in proper English, team work, ability to integrate a highly international and multi-cultural team.


You can also directly apply at


https://tscai.bamboohr.com/jobs/view.php?id=39



2 years ago