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Careers at TWILIO SINGAPORE PTE. LTD.

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore, Australia and Tallinn.



Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.


TWILIO SINGAPORE PTE. LTD.

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Jobs at TWILIO SINGAPORE PTE. LTD.

Enterprise Account Executive
TWILIO SINGAPORE PTE. LTD.

$12000 to $20000 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


We are looking for a proven Enterprise Account Executive who is interested in growing their career in the fast-growing cloud communications platform market. You'll be responsible for net new logo acquisition of key accounts across the Rest of Asia markets for Twilio. You’ll be able to sell across all Twilio products and services to help businesses enhance their Customer Engagement through communications and solve complex business problems.


This role reports to the Senior Director, Enterprise Sale, Asia and will be based in Singapore.


Who?


Twilio is looking for an account executive who lives the Twilio Magic and has a demonstrated track record of success is sales. They also have:



  • 5+ years of Enterprise Sales experience and a track record of personally selling and closing complex technical solutions to Indonesian enterprises and software companies in excess of $100K.

  • Comfortable with selling complex enterprise platform solutions, understanding of API value prop, and success on seven figure deals in the past.

  • Demonstrated success by exceeding quota on a consistent basis.

  • Responsibilities will span from driving the sales process from internal leads to qualifying new prospects and managing deals to closure.

  • Bachelor’s degree or equivalent years of experience.


What?



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while being assigned greater than $2M quota and maintaining the highest levels of customer satisfaction.

  • WEAR THE CUSTOMER'S SHOES: Mastered creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.

  • DRAW THE OWL: Passionate about what you do and you are able to think outside of the box and have world-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or enterprise software.

  • Travel may be required


Why?


The Sales team is central to Twilio's continued growth. We work closely with our clients to develop and scope their products. Also to further develop new business and grow our major strategic clients.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we are dedicated to helping you develop your strengths. We invest weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our beautiful office at 9 Straits View, Marina One- West Tower. You will enjoy our incredible perks: catered meals, snacks and drinks, ergonomic desks and regular team events and activities along with regular company and regional All Hands and more. You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

10 months ago
Competitive Analyst
TWILIO SINGAPORE PTE. LTD.

$6940 to $10410 (Monthly)

Interested applicants, please send in your application here.




Because you belong at Twilio


The Who, What, Why and Where


Twilio is seeking a Competitive Analyst to join our GTM Strategy & Analytics team in Singapore. This role will help to support strategic planning, sales and marketing activities by providing impactful recommendations based on assessments of markets and competitors both existing and potential to drive revenue and market share.


Who?


Twilio is looking for an experienced professional who lives the Twilio’s Magic They also have:



  • 3-5 years' experience, preferably in a software or telecommunications industry

  • Strong communication, research and analytical skills

  • Have an understanding of cloud services or IT solutions

  • Is a results-oriented individual, and is comfortable asking questions with effective project management skills

  • Excels at prioritising multiple priorities, is eager to make an impact on the business, and motivated to seek sophisticated problems.

  • Takes pride in their work’s integrity, quality, and accuracy.

  • Proven connect with all levels of the organization (product, sales, pricing and marketing)

  • Know how to use excel or equivalent analytic tools


What?


As a Competitive Analyst, you will:



  • Identify and collect appropriate customer, competitor, market, data from publicly available sources to better understand our competitors

  • Perform statistical and qualitative data analysis of markets and competitors.

  • Translate data into executable and effective market and intelligence reports.

  • Creates and updates comprehensive industry, competitor and customer models including, but not limited to, market share, growth projections and trends, and market forces.

  • Analyst regular customer interviews data to identify key win/loss trends and themes

  • Performs detailed, systematic analysis of key industry trends; the general social economic and political environment; legal and regulatory issues; customers; current and potential competitors.

  • Provides market and competitive insights through presentations and reports to the Executive Leadership Team and various internal management teams to allow effective strategic and tactical decision-making and implementation.

  • Develop market insight which would include price comparisons, competitive information - service & product offerings, market trends and other information.

  • Works with internal business customers to improve their use of strategic analysis and market and competitor intelligence to ensure that appropriate communication channels are maintained. Collaborates internally to ensure intelligence is shared with appropriate groups and individuals.

  • Maintains an in-depth knowledge of designated markets and trends through reading reports, market research, data manipulation and analysis.


You will live the Twilio Magic values by:


As Competitive Analyst you will live the Twilio Magic values:



  • WEAR THE CUSTOMER’S SHOES: Develop an intimate understanding of sales strategy, organizational structure, our leaders and managers, and their objectives and concerns. Work relentlessly to make them more successful.

  • EMPOWER OTHERS: Act as an enabling business partner to your teammates and Twilio’s global sales leaders to grow revenue; collaborate closely with business owners across functions, fully immerse yourself in data, draw insight from analysis, and then zoom out to develop recommendations.

  • BE BOLD: Recommend and advocate for changes in business strategy based on the insights you and your team generate. Analytical rigor and critical thinking are a must, but you’ll also need to get into the details to drive real, sustainable impact.

  • DRAW THE OWL: Set quotas and objectives for the company, even where no historical performance track record exists.

  • RUTHLESSLY PRIORITIZE: Project-manage critical change management efforts.

  • WRITE IT DOWN: Communicate recommendations to senior executives, roll up your sleeves to help drive implementation, and lead the ongoing impact of your recommendations.


Why?


Twilio’s GTM Strategy & Analytics team is a trusted business partner to Sales leadership, and plays a critical role scaling the company’s rapidly growing global go-to-market organization. The team is chartered with providing strategic insights to own the business, evolving Twilio’s go-to-market model, and enabling maximum productivity across the organization. You act as a management consultant helping Twilio clarify fast-moving strategic priorities, tackle operational challenges, and enable growth. Our team is highly cross-functional, and strong relationships fuel our success.


Twilio is a company that is empowering the world’s developers with modern communication tools in order to build better applications to maximize customer engagement. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.


Where?


This position is based out of our office in Marina One West Tower, Singapore. You will enjoy our incredible perks: game area, three times a week lunch, snacks, ergonomic sit-stand desks and more. You will get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values


About us


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has redefined communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity,

a year ago
Senior Solutions Engineer
TWILIO SINGAPORE PTE. LTD.

$11000 to $16000 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


Twilio is enabling our customers to build the future of communications. The Twilio Senior Solutions Engineer is a critical part of the sales team that is facilitating this communication renaissance.


The Twilio Senior Solutions Engineer is responsible for delivering the technical win and product fit at customer accounts. They build customer trust in Twilio solutions, which results in customer success in the post-sale. The Solutions Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and offers creative solutions.


The Twilio Senior Solutions Engineer is both highly technical and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out an API flow on a whiteboard with customer software engineers.


This position reports to the Head of Sales Engineering Asia & Japan and will be based in our Singapore office.


Who?


Twilio is looking for a Senior Solutions Engineer with a strong desire to work in a technical pre-sales role.



  • 5+ years pre-sales experience selling complex, technical products.

  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success

  • Excellent communicator and presenter able to gain audience confidence

  • Ability to build a deep understanding of an customer’s communications needs and guide them to a technical solution

  • Previous software development experience in one or more of the following areas:

    • backend (Java, C#, Node.js, Python, PHP)

    • web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)

    • Experience building with REST APIs



  • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.

  • Previous experience in Telecom, SIP, Contact Center, and Security experience is a plus.

  • Built Apps based on Twilio APIs, a big plus


What?


Twilio Senior Solution Engineers get to live our values every day.



  • DRAW THE OWL: Build and present product demos to help showcase what a Twilio product can do and assist customers with Pilots and Proof-of-Concept implementations.

  • BE BOLD: Quickly learn new products and new technologies

  • EMPOWER OTHERS: Build trusted advisor relationships with customers and work alongside Twilio Account Executives through the pre-sales process, to strategize and plan for deal success. Educate and mentor customers and colleagues


Why?


Solution Engineers play a major role in Twilio’s sales organization and are critical to deal success. The Twilio product suite is built for developers who are on a mission to build innovative communication products and technology. SE’s help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.


Twilio customers often share common use cases, but rarely share the same implementation requirements. Each company is unique when it comes to process, technology stacks, and skill. The Twilio Solution Engineer owns the technical sales process to help demonstrate the best way to use Twilio products to achieve (and often exceed) their goals.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unrivaled; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in employees dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our beautiful office at Marina One in Singapore. You will enjoy our incredible perks: snacks, weekly team lunch, daily community events, vibrant co-working space filled with multinational companies / startups / entrepreneurs / freelancers, and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

a year ago
Enterprise Account Executive
TWILIO SINGAPORE PTE. LTD.

$8500 to $12500 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


We are looking for a proven Enterprise Account Executive who is interested in growing their career in the fast-growing cloud communications platform market. You'll be responsible for net new logo acquisition of key accounts across the Rest of Asia markets for Twilio. You’ll be able to sell across all Twilio products and services to help businesses enhance their Customer Engagement through communications and solve complex business problems.


This role reports to the Senior Director, Enterprise Sale, Asia and will be based in Singapore.


Who?


Twilio is looking for an account executive who lives the Twilio Magic and has a demonstrated track record of success is sales. They also have:



  • 5+ years of Enterprise Sales experience and a track record of personally selling and closing complex technical solutions to Indonesian enterprises and software companies in excess of $100K.

  • Comfortable with selling complex enterprise platform solutions, understanding of API value prop, and success on seven figure deals in the past.

  • Demonstrated success by exceeding quota on a consistent basis.

  • Responsibilities will span from driving the sales process from internal leads to qualifying new prospects and managing deals to closure.

  • Bachelor’s degree or equivalent years of experience.


What?



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while being assigned greater than $2M quota and maintaining the highest levels of customer satisfaction.

  • WEAR THE CUSTOMER'S SHOES: Mastered creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.

  • DRAW THE OWL: Passionate about what you do and you are able to think outside of the box and have world-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or enterprise software.

  • Travel may be required


Why?


The Sales team is central to Twilio's continued growth. We work closely with our clients to develop and scope their products. Also to further develop new business and grow our major strategic clients.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we are dedicated to helping you develop your strengths. We invest weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our beautiful office at 9 Straits View, Marina One- West Tower. You will enjoy our incredible perks: catered meals, snacks and drinks, ergonomic desks and regular team events and activities along with regular company and regional All Hands and more. You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

a year ago
Mid-Market Account Executive
TWILIO SINGAPORE PTE. LTD.

$8000 to $12000 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


Twilio is growing rapidly and seeking a Mid-Market Account Executive to play a key role in further growing Twilio’s business in Singapore . The candidate will be responsible for hunting and closing new customers within the Mid-Market (101-2000 employees) sector as well as driving the sales process from internal leads to qualifying new prospects and managing deals to closure.


This position reports to the Senior Manager, Mid-Market Sales, Rest of Asia, based in Singapore.


Who?


Twilio is looking for a Mid-Market Account Executive to sell into prospects and customers.



  • 5+ years of Solution Sales experience and a track record of personally selling and closing complex (cloud) solutions to enterprise and software companies.

  • Ideally, you also have experience selling both to a business and technical audience.

  • Demonstrated success by achieving quota on a consistent basis.

  • Ability to driving the sales process from internal leads to qualifying new prospects and managing deals to closure.

  • Passionate about what you do and you are able to think outside of the box.

  • Bachelor’s degree or equivalent years of experience.


What?


As a Mid Market Account Executive you will be responsible for companies that range between 100 and 2,000 employees.



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while being assigned a quota for net new ARR and maintaining the highest levels of customer satisfaction

  • WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs

  • EMPOWER OTHERS: Work diligently with cross-functional teams in Accounting, Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements and balance the needs of our business

  • DON'T SETTLE: Passionate about what you do and you are able to think outside of the box and have world-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or B2B enterprise software.


Why?


The Mid Market Sales team plays an integral role in Twilio's continued growth and has already build a solid customer base in region. The goal of our new Mid Market Account Executive is to drive new business, win more logos and bring Twilio to even more customers to make an impact on their services.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our new office at Marina One in Singapore. You will enjoy our office perks: snacks, game area, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact, seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint, that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

a year ago
Growth Account Executive, RoA
TWILIO SINGAPORE PTE. LTD.

$6000 to $9000 (Monthly)

Because you belong at Twilio


The Who, What, Where and Why


We are looking for a Growth Account Executive who is keen to build a career in the fast-growing cloud communications platform market. This role is an exciting opportunity for ambitious sales people who enjoys new challenges. You will be responsible for achieving quarterly and annual sales goals by generating new business opportunities over the telephone and any other means of modern communications technologies.


This role reports to the Manager, Growth Sales, Rest of Asia and will be based in our Singapore office.


Who?



  • 2+ years of full cycle sales experience, specifically in the infrastructure and/or software/technology domain. Knowledge in telecom, software development, and consulting is a plus.

  • Partner with Customer Success Managers to proactively gather, analyze and leverage data on customer changes, industry trends and competitive dynamics in order to influence how these customers can use Twilio to drive maximum value for their businesses.

  • Leverage all sales automation, funnel management and prospecting tools to accurately forecast sales activity and revenue achievement through via use of our CRM.

  • This role is ideal for candidates who are hunters, enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with customers and internal stakeholders

  • You will managing a funnel of SQLs from an inbound funnel in addition to hunting for new business through active prospecting, preparing quotations and negotiating terms of agreement with new customers and always be closing.

  • You are familiar with using Salesforce and other sales / marketing tools to prepare pipeline activity and monthly forecast reports, aiming to meet or exceed quarterly and annual targets.

  • Keep up-to-date knowledge of the industry and continuously feedback new customer requirements to the product and marketing teams. Consistently delight customers by providing them with the best customer experience with Twilio.


What?


Twilio is looking for an Growth Account Executive who lives the Twilio Magic and has a demonstrated track record of success in selling prospects and customers. You will live the Twilio Magic by:



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction.

  • DRAW THE OWL: With your world-class interpersonal and communication skills you will make complex contractual, technical, and financial details sound simple.

  • WEAR THE CUSTOMER'S SHOES: Create pricing proposals, negotiate terms and manage the contract process whilst building trust and mutual respect with customers and peers.

  • RUTHLESSLY PRIORITIZE: Balance competing priorities and manage multiple project/deals at the same time.

  • Travel will be required upon need.


Why?


Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.


Where?


This position will be located in our new beautiful office at 9 Straits View, Marina One- West Tower. You will enjoy our office perks: meals, snacks, game room, ergonomic desks, massages, weekly team lunches, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

a year ago
Staff, Product Manager
TWILIO SINGAPORE PTE. LTD.

$14640 to $21960 (Monthly)

Because you belong at Twilio.


The Who, What, Why and Where


Twilio is growing rapidly and is looking for a hardworking, passionate and curious Product Manager to be a key leader in extending Twilio’s platform to International customers. This person will be the voice of the customer across R&D, influencing roadmaps, building key measures, and working cross-functionally to make International customers successful. This position is crucial in supporting Twilio’s international expansion and will work alongside other product managers, engineering counterparts and customers.




Who?


Twilio is looking for a Product Manager in the International Products team, who lives the Twilio Magic and has a demonstrated track record of creating useful products. They also have:



  • 5+ years in product management

  • Experience building and shipping products to customers outside of North America

  • Experience talking to customers, understanding their problems and synthesizing the findings to inform product strategy.

  • Ability to influence product teams that are from different business units and geographically distributed. Drive product design and requirements across multiple product roadmaps and scrum teams.

  • Curiosity and drive to challenge status quo and assumptions.

  • Strong analytical abilities and preference for making data driven decisions.

  • Excel/Sheets and some SQL expertise. The best product managers make data driven decisions by synthesizing multiple data sources, making judgement calls on reliability and drawing signals from noise.

  • Have a bias for action & a willingness to experiment with different approaches.

  • Great interpersonal skills. You are equally comfortable in working level conversations with technical folks; and presenting in front of management or non-technical audiences.

  • Full professional proficiency in English & Japanese.

  • Technically savvy and experience with the cloud, APIs, communications, enterprise software, devices, and mobility is a plus.


What?


As a Product Manager for International Products, you will live the Twilio Magic values:



  • BE AN OWNER: Lead the roadmap for localising Twilio’s products for International markets across the portfolio. Be able to communicate both the business and technical rationale behind your product decisions.

  • WRITE IT DOWN: Create the international personas for the product team, understand the customer journeys, and find opportunities to level up customer satisfaction

  • EMPOWER OTHERS: Work with globally distributed teams in sales, marketing, product, support, and business intelligence. Make sure we are hearing from a diverse set of partners and customers.

  • WEAR THE CUSTOMER’S SHOES: Interview and engage directly with international customers and international sales opportunities

  • Create the reports and presentations that can optimally communicate customer requirements and opportunities at all levels of the organization


Why?


Twilio is a fast growing company, rapidly expanding the breadth of our product offerings and the geographies we serve. The International Product team is one of the major growth opportunities for Twilio. We work closely with a broad set of internal partners and international customers to bring the Twilio Platform into new markets. Our work has a significant impact on the trajectory of the company.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly outstanding; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio.




Where?


This position will be located in our Singapore office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.




About Us


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

a year ago
Competitive Analyst
TWILIO SINGAPORE PTE. LTD.

$6940 to $10410 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


Twilio is seeking a Competitive Analyst to join our GTM Strategy & Analytics team in Singapore. This role will help to support strategic planning, sales and marketing activities by providing impactful recommendations based on assessments of markets and competitors both existing and potential to drive revenue and market share.


Who?


Twilio is looking for an experienced professional who lives the Twilio’s Magic They also have:



  • 3-5 years' experience, preferably in a software or telecommunications industry

  • Strong communication, research and analytical skills

  • Have an understanding of cloud services or IT solutions

  • Is a results-oriented individual, and is comfortable asking questions with effective project management skills

  • Excels at prioritising multiple priorities, is eager to make an impact on the business, and motivated to seek sophisticated problems.

  • Takes pride in their work’s integrity, quality, and accuracy.

  • Proven connect with all levels of the organization (product, sales, pricing and marketing)

  • Know how to use excel or equivalent analytic tools


What?


As a Competitive Analyst, you will:



  • Identify and collect appropriate customer, competitor, market, data from publicly available sources to better understand our competitors

  • Perform statistical and qualitative data analysis of markets and competitors.

  • Translate data into executable and effective market and intelligence reports.

  • Creates and updates comprehensive industry, competitor and customer models including, but not limited to, market share, growth projections and trends, and market forces.

  • Analyst regular customer interviews data to identify key win/loss trends and themes

  • Performs detailed, systematic analysis of key industry trends; the general social economic and political environment; legal and regulatory issues; customers; current and potential competitors.

  • Provides market and competitive insights through presentations and reports to the Executive Leadership Team and various internal management teams to allow effective strategic and tactical decision-making and implementation.

  • Develop market insight which would include price comparisons, competitive information - service & product offerings, market trends and other information.

  • Works with internal business customers to improve their use of strategic analysis and market and competitor intelligence to ensure that appropriate communication channels are maintained. Collaborates internally to ensure intelligence is shared with appropriate groups and individuals.

  • Maintains an in-depth knowledge of designated markets and trends through reading reports, market research, data manipulation and analysis.


You will live the Twilio Magic values by:


As Competitive Analyst you will live the Twilio Magic values:



  • WEAR THE CUSTOMER’S SHOES: Develop an intimate understanding of sales strategy, organizational structure, our leaders and managers, and their objectives and concerns. Work relentlessly to make them more successful.

  • EMPOWER OTHERS: Act as an enabling business partner to your teammates and Twilio’s global sales leaders to grow revenue; collaborate closely with business owners across functions, fully immerse yourself in data, draw insight from analysis, and then zoom out to develop recommendations.

  • BE BOLD: Recommend and advocate for changes in business strategy based on the insights you and your team generate. Analytical rigor and critical thinking are a must, but you’ll also need to get into the details to drive real, sustainable impact.

  • DRAW THE OWL: Set quotas and objectives for the company, even where no historical performance track record exists.

  • RUTHLESSLY PRIORITIZE: Project-manage critical change management efforts.

  • WRITE IT DOWN: Communicate recommendations to senior executives, roll up your sleeves to help drive implementation, and lead the ongoing impact of your recommendations.


Why?


Twilio’s GTM Strategy & Analytics team is a trusted business partner to Sales leadership, and plays a critical role scaling the company’s rapidly growing global go-to-market organization. The team is chartered with providing strategic insights to own the business, evolving Twilio’s go-to-market model, and enabling maximum productivity across the organization. You act as a management consultant helping Twilio clarify fast-moving strategic priorities, tackle operational challenges, and enable growth. Our team is highly cross-functional, and strong relationships fuel our success.


Twilio is a company that is empowering the world’s developers with modern communication tools in order to build better applications to maximize customer engagement. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services.


Where?


This position is based out of our office in Marina One West Tower, Singapore. You will enjoy our incredible perks: game area, three times a week lunch, snacks, ergonomic sit-stand desks and more. You will get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values


About us


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has redefined communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity,

a year ago
Senior Solutions Engineer, RoA
TWILIO SINGAPORE PTE. LTD.

$11000 to $16000 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


Twilio is enabling our customers to build the future of communications. The Twilio Senior Solutions Engineer is a critical part of the sales team that is facilitating this communication renaissance.


The Twilio Senior Solutions Engineer is responsible for delivering the technical win and product fit at customer accounts. They build customer trust in Twilio solutions, which results in customer success in the post-sale. The Solutions Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and offers creative solutions.


The Twilio Senior Solutions Engineer is both highly technical and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out an API flow on a whiteboard with customer software engineers.


This position reports to the Head of Sales Engineering Asia & Japan and will be based in our Singapore office.


Who?


Twilio is looking for a Senior Solutions Engineer with a strong desire to work in a technical pre-sales role.



  • 5+ years pre-sales experience selling complex, technical products.

  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success

  • Excellent communicator and presenter able to gain audience confidence

  • Ability to build a deep understanding of an customer’s communications needs and guide them to a technical solution

  • Previous software development experience in one or more of the following areas:

    • backend (Java, C#, Node.js, Python, PHP)

    • web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)

    • Experience building with REST APIs



  • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.

  • Previous experience in Telecom, SIP, Contact Center, and Security experience is a plus.

  • Built Apps based on Twilio APIs, a big plus


What?


Twilio Senior Solution Engineers get to live our values every day.



  • DRAW THE OWL: Build and present product demos to help showcase what a Twilio product can do and assist customers with Pilots and Proof-of-Concept implementations.

  • BE BOLD: Quickly learn new products and new technologies

  • EMPOWER OTHERS: Build trusted advisor relationships with customers and work alongside Twilio Account Executives through the pre-sales process, to strategize and plan for deal success. Educate and mentor customers and colleagues


Why?


Solution Engineers play a major role in Twilio’s sales organization and are critical to deal success. The Twilio product suite is built for developers who are on a mission to build innovative communication products and technology. SE’s help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.


Twilio customers often share common use cases, but rarely share the same implementation requirements. Each company is unique when it comes to process, technology stacks, and skill. The Twilio Solution Engineer owns the technical sales process to help demonstrate the best way to use Twilio products to achieve (and often exceed) their goals.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unrivaled; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in employees dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our beautiful office at Marina One in Singapore. You will enjoy our incredible perks: snacks, weekly team lunch, daily community events, vibrant co-working space filled with multinational companies / startups / entrepreneurs / freelancers, and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

a year ago
Enterprise Account Executive, RoA
TWILIO SINGAPORE PTE. LTD.

$8500 to $12000 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


We are looking for a proven Enterprise Account Executive who is interested in growing their career in the fast-growing cloud communications platform market. You'll be responsible for net new logo acquisition of key accounts across the Rest of Asia markets for Twilio. You’ll be able to sell across all Twilio products and services to help businesses enhance their Customer Engagement through communications and solve complex business problems.


This role reports to the Senior Director, Enterprise Sale, Asia and will be based in Singapore.


Who?


Twilio is looking for an account executive who lives the Twilio Magic and has a demonstrated track record of success is sales. They also have:



  • 5+ years of Enterprise Sales experience and a track record of personally selling and closing complex technical solutions to Indonesian enterprises and software companies in excess of $100K.

  • Comfortable with selling complex enterprise platform solutions, understanding of API value prop, and success on seven figure deals in the past.

  • Demonstrated success by exceeding quota on a consistent basis.

  • Responsibilities will span from driving the sales process from internal leads to qualifying new prospects and managing deals to closure.

  • Bachelor’s degree or equivalent years of experience.


What?



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while being assigned greater than $2M quota and maintaining the highest levels of customer satisfaction.

  • WEAR THE CUSTOMER'S SHOES: Mastered creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.

  • DRAW THE OWL: Passionate about what you do and you are able to think outside of the box and have world-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or enterprise software.

  • Travel may be required


Why?


The Sales team is central to Twilio's continued growth. We work closely with our clients to develop and scope their products. Also to further develop new business and grow our major strategic clients.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we are dedicated to helping you develop your strengths. We invest weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our beautiful office at 9 Straits View, Marina One- West Tower. You will enjoy our incredible perks: catered meals, snacks and drinks, ergonomic desks and regular team events and activities along with regular company and regional All Hands and more. You will also be part of a company that believes in small teams for maximum impact; that strives to balance work and home life; that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, and can draw the owl and not be beholden to one playbook.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

a year ago
Mid-Market Account Executive
TWILIO SINGAPORE PTE. LTD.

$8000 to $12000 (Monthly)

Because you belong at Twilio


The Who, What, Why and Where


Twilio is growing rapidly and seeking a Mid-Market Account Executive to play a key role in further growing Twilio’s business in Singapore . The candidate will be responsible for hunting and closing new customers within the Mid-Market (101-2000 employees) sector as well as driving the sales process from internal leads to qualifying new prospects and managing deals to closure.


This position reports to the Senior Manager, Mid-Market Sales, Rest of Asia, based in Singapore.


Who?


Twilio is looking for a Mid-Market Account Executive to sell into prospects and customers.



  • 5+ years of Solution Sales experience and a track record of personally selling and closing complex (cloud) solutions to enterprise and software companies.

  • Ideally, you also have experience selling both to a business and technical audience.

  • Demonstrated success by achieving quota on a consistent basis.

  • Ability to driving the sales process from internal leads to qualifying new prospects and managing deals to closure.

  • Passionate about what you do and you are able to think outside of the box.

  • Bachelor’s degree or equivalent years of experience.


What?


As a Mid Market Account Executive you will be responsible for companies that range between 100 and 2,000 employees.



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while being assigned a quota for net new ARR and maintaining the highest levels of customer satisfaction

  • WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs

  • EMPOWER OTHERS: Work diligently with cross-functional teams in Accounting, Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements and balance the needs of our business

  • DON'T SETTLE: Passionate about what you do and you are able to think outside of the box and have world-class interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

  • RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or B2B enterprise software.


Why?


The Mid Market Sales team plays an integral role in Twilio's continued growth and has already build a solid customer base in region. The goal of our new Mid Market Account Executive is to drive new business, win more logos and bring Twilio to even more customers to make an impact on their services.


Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.


Where?


This position will be located in our new office at Marina One in Singapore. You will enjoy our office perks: snacks, game area, monthly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact, seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint, that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

a year ago
Growth Account Executive, RoA
TWILIO SINGAPORE PTE. LTD.

$6000 to $9000 (Monthly)

Because you belong at Twilio


The Who, What, Where and Why


We are looking for a Growth Account Executive who is keen to build a career in the fast-growing cloud communications platform market. This role is an exciting opportunity for ambitious sales people who enjoys new challenges. You will be responsible for achieving quarterly and annual sales goals by generating new business opportunities over the telephone and any other means of modern communications technologies.


This role reports to the Manager, Growth Sales, Rest of Asia and will be based in our Singapore office.


Who?



  • 2+ years of full cycle sales experience, specifically in the infrastructure and/or software/technology domain. Knowledge in telecom, software development, and consulting is a plus.

  • Partner with Customer Success Managers to proactively gather, analyze and leverage data on customer changes, industry trends and competitive dynamics in order to influence how these customers can use Twilio to drive maximum value for their businesses.

  • Leverage all sales automation, funnel management and prospecting tools to accurately forecast sales activity and revenue achievement through via use of our CRM.

  • This role is ideal for candidates who are hunters, enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with customers and internal stakeholders

  • You will managing a funnel of SQLs from an inbound funnel in addition to hunting for new business through active prospecting, preparing quotations and negotiating terms of agreement with new customers and always be closing.

  • You are familiar with using Salesforce and other sales / marketing tools to prepare pipeline activity and monthly forecast reports, aiming to meet or exceed quarterly and annual targets.

  • Keep up-to-date knowledge of the industry and continuously feedback new customer requirements to the product and marketing teams. Consistently delight customers by providing them with the best customer experience with Twilio.


What?


Twilio is looking for an Growth Account Executive who lives the Twilio Magic and has a demonstrated track record of success in selling prospects and customers. You will live the Twilio Magic by:



  • BE AN OWNER: Responsible for new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction.

  • DRAW THE OWL: With your world-class interpersonal and communication skills you will make complex contractual, technical, and financial details sound simple.

  • WEAR THE CUSTOMER'S SHOES: Create pricing proposals, negotiate terms and manage the contract process whilst building trust and mutual respect with customers and peers.

  • RUTHLESSLY PRIORITIZE: Balance competing priorities and manage multiple project/deals at the same time.

  • Travel will be required upon need.


Why?


Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.


Where?


This position will be located in our new beautiful office at 9 Straits View, Marina One- West Tower. You will enjoy our office perks: meals, snacks, game room, ergonomic desks, massages, weekly team lunches, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.


About us:


Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

a year ago