Customer Service Agent 'IMMEDIATE START’

$2 300mon.

Evergence Pte Ltd

Airport Boulevard, Singapore Changi Airport (SIN), Singapore

123+ applicants

a month ago

Overview

Requirements:

- Singapore or Permanent Resident

- Presentable and well groomed

- Positive attitude with excellent customer service skills

- Good communication skills and command of English

- Possess basic computer skills

1. Handling Check In duties.

- Check and ensure that flight tickets and travel documents are valid for flight

- Weigh and tag passengers’ luggage.

- Processing and issuing of boarding pass.

- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.

2. Departure boarding gate

- Ensure boarding pass information is accurate and passenger’s name on passport tally with boarding pass for departure flight

- Crowd control

- Assisting passengers with special needs

3. Meet and greet

- Meeting and greeting passengers and assist them with connecting flights

- Providing arrival/flight connection information to passengers

- Assisting passengers with special needs

4. Transfer counter

- Check and ensure flight tickets and travel documents are valid for flight

- Process and issue boarding passes

- Ensure that passenger’s luggage is sent to connecting flight

5. Other miscellaneous duties when assigned

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