💰Customer Service Officer ✅ Up to S$3K/mth (Changi Business Park)

Customer Service Officer

💰 Salary

$2,500 - $3,000/ month

📝 Employment Type

Full-time (Rotating Shifts)

🏢 Company

Tangspac Consulting Pte Ltd

📍Location

Changi Business Park

✅ Job Responsibilities:

• Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Handle email enquiries and live chats.
• Understand customers' needs and provide appropriate/ customized solutions.
• Identify cross-sell opportunities (ie. banking platforms) during customer interaction.
• Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

✏️ Job Requirements

• Preferably with prior customer service experience in a call centre environment.
• Demonstrates good communication skills and able to work in a pressurized and highly driven environment.
• Minimally a Diploma holder. Fresh graduates are considered.
• Comfortable to work rotating shift hours including weekends and public holidays.