💰Customer Service Officer ✅ Up to S$3K/mth (Changi Business Park)

$2 500 - 3 000mon.

Tangspac Consulting Pte Ltd

Changi Business Park Central 1, Changi business park, Singapore

123+ applicants

a month ago


Customer Service Officer

💰 Salary

$2,500 - $3,000/ month

📝 Employment Type

Full-time (Rotating Shifts)

🏢 Company

Tangspac Consulting Pte Ltd


Changi Business Park

✅ Job Responsibilities:

  • Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Handle email enquiries and live chats.
  • Understand customers' needs and provide appropriate/ customized solutions.
  • Identify cross-sell opportunities (ie. banking platforms) during customer interaction.
  • Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

✏️ Job Requirements

  • Preferably with prior customer service experience in a call centre environment.
  • Demonstrates good communication skills and able to work in a pressurized and highly driven environment.
  • Minimally a Diploma holder. Fresh graduates are considered.
  • Comfortable to work rotating shift hours including weekends and public holidays.

Similar jobs