Air Export Customer Service Coordinator // East Side

Working Location:Alps Avenue Singapore

Working hours:0900hrs-1730hrs (Mon-Fri) , 0900hrs-1300hrs (Alt Sat)

Salary: Up to $3000

Singaporeans ONLY

Job Description

- Direct Contact with Customers with outstanding friendly and reliable service offered

- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking

- Check on the Export Documents Compliance when processing the export work order

- Apply the correct export permit and other export custom processed on timely manner

- To answers all call within 3 ringing tone (without fail)

- Monitor the onboard status without fail and to informed customer on any irregularity

- Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team

- Always ensuring that the Airfreight rates apply is correct and updated .

- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement

- Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

1)Minimum 3 O Level or 5 N Level

2)2 year's experience within the same industries / field

3)Require basic knowledge of computer (eg , Execl , Words etc.)

Interested applicants, kindly Apply Now. We regret to inform that only shortlisted applicants will be notify