Customer Service Executive (Immediately Start!!)

Job Duties:

• Review of material flow parameters and recommend appropriate levels to support business and customer requirements.
• Lead new customer integration by coordinating internally with cross functional teams and externally with business partners.
• Manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.
• Develop and foster strong relationship with key account.
• Serve as the key liaison person between client and internal departments on request and issue resolution.
• Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting and present operational KPI.
• Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

Requirements:

• Min Diploma or equivalent
• 1-2 years relevant experience in logistics operations / customer service role preferred. Those without experience are welcomed to apply.

Other Information:

• 5 days work week
• Transport provided
• AWS + Variable Bonus

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Interested Candidates, please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: grace.lim@manfield.com.sg

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Grace Lim

EA Personnel Reg No.: R2095868

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