Guest Experience Associate

We are looking for a Guest Experience Associate to provide high-quality service to our guests.

Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You will address complaints and go the extra mile to make sure our guests are satisfied.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our guests.

Guest Experience Associate responsibilities include:

·Welcoming guests in a friendly and professional way

·Addressing and escalating customer complaints

·Providing information about the restaurants food and drinks, menu

·Builds relationships with guests

·Anticipate guests' needs and takes care of guests

Job Types: Full-time, Part-time

Part-time hours: 20 per week

Salary: $2,000.00 - $3,000.00 per month

Schedule: Weekend availability

Locations: Bukit Timah, Tanjong Pagar, Sembawang