Restaurant Manager

Job Description:

• Manage all day-to-day operations of the Restaurant, Grab & Go and Workspace.
• Manage and store vendors’ contracts and invoices.
• Coordinate communication between front of the house and back of the house staff.
• Producing and Prepare employee’s duty roster and shift schedules.
• Supervise kitchen, operations staff, and provide assistance as needed.
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Taking reservations and Handling customer enquiries or complaints for the Restaurant, Grab & Go, and Workspace.
• Gather guests’ feedback and recommend improvements to our menus agreeing and managing budgets.
• Planning menus, ordering supplies, overseeing stock levels.
• Promoting and marketing the business, keeping statistical and financial records.
• Problem solving, greetings and advising customers.
• Keep detailed records of daily, weekly, and monthly costs and revenues
• Preparing and presenting staffing/sales reports.
• Assessing and improving profitability.
• Setting targets.
• Handling all day-to-day administration and paperwork.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Handling of all food orders for dine-in, take away and deliveries.
• Managing orders on all take away or food delivery platforms.
• Work closely with Kitchen teams to ensure timely delivery of quality food.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Making improvements to the running of the business and developing the restaurant.
• Maintain a prepared, clean, and sanitary work area at all times. To ensure that all staff are compliant to the safety, hygiene, and sanitation procedures at all times.
• Always ensure compliance with all legally required hygiene and safety practices and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.
• Ensure that food handling and hygiene regulations are followed in accordance with SFA & other governmental regulations & compliance.
• Perform any other related duties and responsibilities that may be as assigned by immediate Supervisor or Company.

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