Trainee/ Assistant Restaurant Manager

Position Purpose

• This person is tasked with the full duties of managing a restaurant – which includes customer service, inventory management, managing a team, recruitment and retention.

Principal Accountabilities

• In addition to following company policies and procedures, principal accountabilities include, but not limited to:
• Exposure to the fundamentals of running a business
• Opportunity to take on a management role with a market leader in the delivery business
• Authority to make decisions to improve guest experience & drive topline sales.
• Get a hang of the basics of running a restaurant; Demonstrate ability to perform duties at every station in the restaurant.
• Confidently resolve guests’ disputes and restaurant issues, as well as running the shift single-handedly without the help of a restaurant manager.
• Be very familiar with the business operations and would be able to provide training to new staff.
• Responsibilities Handle full operations of the restaurant outlet
• Responsible for the hiring & retention of full-time and part-time crew members
• Plan staff strength and roster
• Lead a team of dedicated service providers
• Manage inventory control and usage
• Adherence to all personnel policies, Equal Employment Opportunity, security and safety procedures by all.
• Administer the performance review process for all employees.
• Leads the development and training of all outlet employees.

Workplace Safety/Security

• Enforces all workplace safety policies including contractor management at all times.
• Through consultation, ensures that all workplace safety policies and procedures are maintained and adhered to.
• Ensures only approved equipment and substances are purchased. Where this is not possible, conduct risk assessments on non-approved items.
• Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and customers at risk.
• Have emergency procedures in place and undertake regular practices of those procedures.
• Ensures all security procedures are executed.
• Maintains all physical plant aspects of the restaurant following documented inspection and testing. This is to include landscaping, building, equipment, etc.
• Ensures continuous improvement in Workplace Safety.
• Ensures any workplace safety and security concerns and issues are being addressed in a timely manner.

Skills and Qualification

•  Min NITEC with 2 years working experience as asupervisor
•  Diligent team player passionate in F&B operation
•  Good communication and leadership skills