Waiter or Waitress

ESSENTIAL DUTIES & RESPONSIBILITIES

·Look after a section and ensure that your guests have an amazing B&L experience.

·Wipe down the benches

·Polish and set up all the tables with napkins and cutlery

·Clean, refill and place salt and pepper on tables

·Ensure all the stations are supplied

·Ensure all condiments are stocked up and placed on tables and stations

·Refill the stations with glass cloths, sanitizer, napkins and wet wipes

·Refill dessert fridges and dessert toppings

·Ensure all the tills are restocked with till rolls and PDQ rolls

·Ensure orders are repeated to the costumers before processing them (food and drinks)

·Ensure orders are correctly communicated to the kitchen via ICG

·Ensure customers are aware of delays and waiting times

·Ensure important information is shared with the other members of the staff

·Set up customer tables with correct cutlery according to their food order

·Ensure food is served quickly and to the highest standard

·Collect payments

·Ensure customers had a pleasurable meal/experience

·Restock stations with napkins, wet wipes and sauce

·Place sauces in fridges

·Clean the station

·Ensure dirty laundry is placed in correct bags

ESSENTIAL SKILLS

·Ability to serve food and drinks quickly

·Be friendly and helpful

·Remain calm and professional under pressure

·Excellent communications skills