Singapore/Jobs/Account Manager/

Account Manager 368046

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$8000 to $13000 (Monthly)

Posted a year ago

The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.

  • Demonstrate deep understanding of the customer decision making process: strategies, priorities and needs

  • Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest across the Refinitiv and FSTE Russell businesses.

  • Build and embed a long term trusted advisor relationship within the accounts

  • Oversee all commercial activities within accounts, owning the end to end customer relationship

  • Show leadership by ensuring all activities are managed properly by their respective Refinitiv owners (retention, administration, closing sales)

  • Manage internal and external stakeholders and maintain networks to negotiate and close deals

  • Participate in large renewals either leading the negotiations or in partnership with the main stakeholders abroad

Additional Job Description

  • Strong understanding of customers (matrix decision making), their business model (universal banking) and workflows is a must

  • Industry experience within a large international bank appreciated

  • World class relationship building skills in cross cultural environments

  • Selling skills (identify, develop and articulate a complex proposition/consultative selling, negotiate)

  • Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency

  • Problem solving--ability to understand, articulate, structure and solve client needs

  • Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization

  • University/college degree required, equivalent experience may be considered

  • Significant work experience in applicable industry and knowledge of customer workflow required

  • Proven account management, sales or marketing experience in a customer facing environment required

If you have questions about this job, please click on apply. The employer will contact you then.


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