Air Export Customer Service Coordinator // East Side 126204

Working Location:Alps Avenue Singapore

Working hours:0900hrs-1730hrs (Mon-Fri) , 0900hrs-1300hrs (Alt Sat)

Salary: Up to $3000

Singaporeans ONLY

Job Description

- Direct Contact with Customers with outstanding friendly and reliable service offered

- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking

- Check on the Export Documents Compliance when processing the export work order

- Apply the correct export permit and other export custom processed on timely manner

- To answers all call within 3 ringing tone (without fail)

- Monitor the onboard status without fail and to informed customer on any irregularity

- Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team

- Always ensuring that the Airfreight rates apply is correct and updated .

- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement

- Ensure that all monthly customer report is submitted on timely manner without fail

Requirements

1)Minimum 3 O Level or 5 N Level

2)2 year's experience within the same industries / field

3)Require basic knowledge of computer (eg , Execl , Words etc.)

Interested applicants, kindly Apply Now. We regret to inform that only shortlisted applicants will be notify

If you have questions about this job, please click on apply. The employer will contact you then.