Area Manager 121390

As an Area Manager with Hugabo, you will be assigned 4 to 6 outlets to manage. This is a mid-level leadership position in which you will be leading outlet team members of varied positions to drive operations, and meet business goals and metrics. You will:

Operations

oDrive operational excellence to deliver the high-quality service and food products

oMake sure assigned outlets meet operational goals set forth by the company

oMake sure assigned outlets perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards; timely and consistently

oAct as the main point of contact between HQ and assigned outlets

oEffectively and regularly communicate with assigned outlets to disseminate information and directions from HQ

oFollow up on actions to be taken by assigned outlets on an on-going basis

oWhen necessary, coach and promote personal growth in outlet managers and team members under your care

Staffing

oPerform and oversee schedule planning at assigned outlets to optimise staff productivity, and hence manpower cost

oActively manage manpower needs; through working with human resource department, recommend appropriate additions and replacements

oContinuously assess staff performance and address performance related issues

oBe accountable for staff retention of outlet managers and team members under your care

oOversee succession planning at assigned outlets

oReview and recommend appropriate incentive packages for outlets’ team members

Training

oDevelop and customise training plans for each assigned outlet

oExecute outlet training plans with outlet managers and other team members

oSupport the development of new employee orientation and continuous training program, guidance documents and materials

oContinuously assess the effectiveness of training, address and escalate any training gap immediately

Sales, Management

oLead effectively to promote and maintain sales at assigned outlets

oInitiate, organise and execute approved sales and marketing strategies at assigned outlets

oIdentify underperforming outlets, develop strategies to manage any gap or related issue

Food Safety Compliance

oReinforce compliance to company standard operating procedures and policies

oMake sure scheduled food audit are performed diligently in timely manner

oMake sure food supplies are sold according to First-In-First-Out and First-Expire-First-Out guidelines

oall SFA guidelines are adhered in your assigned outlets

Workplace Safety Compliance

oSeek to understand potential workplace hazards, and implement risk control measures

oMake sure safe work procedures and safety rules are communicated, and complied by all team members

If you have questions about this job, please click on apply. The employer will contact you then.