Assistant Customer Service Manager (Co-loading) "IMMEDIATELY START" 112443

An international freight forwarding and logistics company is looking for someone with the right skills and competencies

to join its Co-loading (air-cargo) unit. If you have what it takes to fill the position, contact us on:

Descriptions

• Key contact point for customers in attending to and addressing their enquiries and requests
• Update the customers on new airlines' rates and information
• Liaise with the airlines and strategic partners in obtaining competitive pricings, cargo spaces and solutions for business profitability
• Co-ordinate with internal stakeholders, primarily the operations to meet customers' service standards and delivery requirements
• Assist the Co-loading Manager in managing the team and the daily activities

Requirements

• 3 years of relevant experience working in air cargo and preferably in a supervisory position
• Have a strong sense of urgency as well as leadership, problem-solving, communication and collaboration skills, digital fluency, and learning agility

Working Hours (Hybrid Work Arrangement)

0830 hrs-1730 hrs (Monday-Friday)

0830 hrs-1230 hrs (Saturday: 2 Saturday-off each month)

Good career growth, personal development opportunity and incentives/performance bonus

Please email your CV to or send a WA to . Only short-listed candidates will be notified.

If you have questions about this job, please click on apply. The employer will contact you then.