Singapore/Jobs/Assistant Store Manager (5 Day Roster)/

Assistant Store Manager (5 day roster) 310500

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$2700 to $3600 (Monthly)

Posted a year ago

At Little Farms... unyielding Integrity is required of us all. The most important role of our team members is to deliver a WOW & UPLIFTING Little Farms Hospitality Experience experience for our customers. The team creates a fun, warm and friendly shopping experience throughout the store by sharing their product knowledge and enthusiasm with our customers; helping to answer questions, offering suggestions and walking our customers to the products they are searching for. Every one of our team members ensures our customers know that they are always welcomed and cared for here at Little Farms.

Available Work Locations:

  1. Valley Point

  2. United Square

Role of Assistant Store Manager:

Assists the Store Manager to head the team at our Little Farms retail store by leading our team members in the continued high performance of the store.

(A) Store Operations

  • Oversee day-to-day operations

  • Maintain budgets and optimization of expenses

  • Ensure and monitor policies and procedures set in place

  • Ensure team members work productivity and professional development

  • Assist in recruitment and training of new team members

  • Assist in evaluating and improvement of operations and financial performance including mark downs, shrinkage and labour costs

  • Prepare regular reports for Store Manager and Management

  • Ensure team members comply with health and safety regulations

  • Assist in providing solutions to potential issues

(B) Stock and Pricing Management

  • Ensures availability of products and services by regularly maintaining inventories i.e. daily reordering of required stock from warehouse and accessing of local orders wherever required

  • Able to soundly formulate and cascade feedback on pricing policies by reviewing visual merchandising activities, determination of additional sales promotions if required, authorization of clearance sales, and studying of market trends

  • Conduct regular stock take of all inventories in store:

  1. At least twice a month for produce and perishables

  2. At least once every 3 months for pantry and groceries

  3. At least once a month for alcohol and spirits

(C) Customer Service

  • Identifies current and future requirements of our customers by establishing strong rapport with them to understand service requirements

  • Lead by example to set the tone for other team members to deliver highest standards of customer service to each and every customer

  • Communicate all customer feedback to Management regularly

*All tasks are important and build upon our commitment to welcome and WOW! our customers. It is important that each team member is able to contribute positively towards a great Little Farms Hospitality Experience by participating in all aspects of the role.

Experience & Skills:

  • At least 3 to 4 years of related experience in a fast-paced retail environment will be advantageous

  • Able to lead in all facets of retail operations, including cashiering, handling customer queries and complaints, and maintenance of cleanliness

  • Able to stand on feet for long hours; may be required to help lift large amounts of stock

  • Knowledge of inventory techniques will be advantageous

  • Customer-oriented, confident, friendly, and engaging environment

  • Able to lead a sales team while remaining calm and focused under pressure

  • Able to work weekends and public holidays (5 day roster)

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