Customer service focused professional with a passion for providing excellent customer service to our customers and consistently prepare good beverages to our clientele.
Build strong relationships with customers, handle customer feedback and complaints effectively.
Responsibilities and Duties
- Provide excellent customer service to our guests and ensure customers are acknowledged and served quickly and efficiently
- Ensure bar area is well stocked and prepped for everyday operations
- Prepare consistent coffee/tea/beverage products to our guests
- Assist bartender in creating non-alcoholic drinks.
- Maintain good ordering of stock required for bistro operations and ensure first-in-first out (FIFO) method is used
- Monthly inventory for non-alcoholic beverage.
- Maintain high standard of cleanliness of the bar area
- Ensure customers are satisfied with their meal/beverages and be proactive in assisting customers on their requests
- Assist in any areas of the restaurant when staffing constraints require.
- Any ad hoc duties requested by management relating to the service and cleanliness of the bistro.
- An excellent customer service and can-do attitude
- Strong barista skills, understand and be knowledgeable on coffee making
- Can converse with customers in a friendly tone and assist customer in their requests
- Work swiftly in preparing beverages
- The ability to multitask and assist in all areas of the café
- Basic understanding of food and beverage and willingness to learn
- If handling food, Basic Food Handling certification
- The ability to work under pressure while remaining calm and focused
If you have questions about this job, please click on apply. The employer will contact you then.