Singapore/Jobs/Business Process Analyst /

Business Process Analyst 119043

Full Time
2 Leng Kee Road, Singapore
Not responsive

$2500 to $2800 (Monthly)

Posted 8 months ago

Job Description/Overview

Key Duties & Responsibilities:

• Perform key task of processing client’s funding and withdrawals, which includes Wire Transfer, Credit Cards, and other Payment Service Providers

• Maintenance of merchant portal and performing settlements.

• Preparations of monthly reconciliation report

• Preparation of monthly profit-sharing report (High Watermark and Non-High watermark) for our clients

• Work with the Development department for system enhancements and performing system testing to ensure new processes and functionalities can meet clients’ needs and requirements.

• Supporting the Sales Department to resolve any queries relating to operational processes.

• Work and liaise with different vendors to ensure that all deposits and withdrawals are delivered in a timely manner.

• Reviewing of documentations for Operational procedures.

• Other ad-hoc duties as may be required from time to time.

• Work closely with the Head of Operations to ensure operational strategies are aligned with a view to improve system robustness.

• Formulate business strategies to increase company efficiencies.

• Design policies and processes to facilitate any business implementation.

• Implement processes to ensure customer retention

• Oversee the systems throughout the organization.

• Manage contacts with vendors, partners, and clients.

• Planning for long term processes to keep the organization relevant

If you have questions about this job, please click on apply. The employer will contact you then.

More about IWS Intelligent Workflow Solutions Pte Ltd

IWS Intelligent Workflow Solutions Pte Ltd
IWS Intelligent Workflow Solutions Pte Ltd
No address provided
No description available