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CLIENT SERVICES EXECUTIVE 338210

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$2300 to $2800 (Monthly)

Posted a year ago

POSITION SUMMARY:


CBU kits Preparation, Client Calling, manage CSA & MHQ lifecycle from receiving to verification and completing further follow-ups (if any), NCBU’s (Non-Conforming cord blood units) initiation to finalization, Kit arrangements for delivery by coordinating with logistics and sales team, Updating and managing client data base, Updating and managing spare kits at the collection sites. Monitoring of materials inventory for kit preparation.




Perform all functions as described in the CSG CLIENT SERVICES EXECUTIVE job description.



  • ➢ CBU kits Preparation – Assembling all the kit materials and pasting of barcode labels in respective area of kit box.

  • ➢ Client Calling – Calling to client for CSA and MHQ verification, calling to arrange for kit delivery.

  • ➢ Managing CSA & MHQ lifecycle from receiving to verification and completing further follow-ups (if any)

  • ➢ NCBU’s (Non-Conforming cord blood units) – Raising NCBU waiver form forwarding to the client for decisionmaking for their CBU, explaining of lab results to client, updating of NCBUs data base accordingly.

  • ➢ Kit arrangements for delivery by coordinating with logistics and sales team.

  • ➢ Updating and managing client data base.

  • ➢ Updating and managing spare kits at the collection sites.

  • ➢ Monitoring of materials inventory for kit preparation.

  • ➢ Perform administrative duties as assigned.

  • ➢ Other, as assigned.

If you have questions about this job, please click on apply. The employer will contact you then.

More about CRYOVIVA SINGAPORE PTE. LTD.

CRYOVIVA SINGAPORE PTE. LTD.
CRYOVIVA SINGAPORE PTE. LTD.
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Since it was established in early 2014, Cryoviva Singapore has provided the invaluable services in cord blood banking to its local and international clients, and is now holding a leading position the market for such services.

 

At our centrally-located laboratory in Singapore, samples are handled according to stringent processes and exacting standards set out by the Ministry of Health.

 

Our affiliate companies are also well-established and highly-accredited in umbilical cord stem cell banking operations in India and Thailand (since 2006 and 2009 respectively). To date, the Cryoviva group has successfully extracted and stored more than 140,000 cord blood units. Knowing that their baby’s cord blood is kept safe, parents can enjoy a peace of mind as they watch their children grow up.