$1600 to $1700 (Monthly)
Description
a) Perform visitor registration, concierge services and information counter services
b) Handle complaints/ feedback and resolve issues by performing service recovery.
c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues
d) Assist in kiosk registration, queue management, entry and exit access via gantries
e) Attend to patients/ visitors’ enquiries and feedback
f) Provide wayfinding and wheelchair assistance
g) Ensure work areas are in operation in accordance to assigned operating hours
h) To retrieve and restock wheelchairs at concierge area as well as information counters
i) Any other relevant duties as and when assigned by the Superior.
Patient Service Associate
Working hours:
5 days work week, including Saturday, Sunday and PH
AM shift: 7:30 am - 5:00 pm / 8:00 am - 5:30 pm
PM shift: 11.30am to 9.00pm
Concierge Specialist
5.5 days work week, alternate Saturday
AM shift: 7:30 am - 4.30pm
PM shift: 10.30am to 7.30pm
Salary Package: Basic $1600 + Incentives
Interested applicants, please contact /
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