The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property &amp; facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services. Besides Singapore, the Group also has strong presence in Malaysia and Taiwan. Collectively, it has a total combined staff strength of more than 10,000 across Singapore, Malaysia and Taiwan.&nbsp;&nbsp;

concierge officer

Descriptiona) Perform visitor registration, concierge services and information counter servicesb) Handle complaints/ feedback and resolve issues by performing service recovery.c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issuesd) Assist in kiosk registration, queue management, entry and exit access via gantriese) Attend to patients/ visitors’ enquiries and feedbackf) Provide wayfinding and wheelchair assistanceg) Ensure work areas are in operation in accordance to assigned operating hoursh) To retrieve and restock wheelchairs at concierge area as well as information countersi) Any other relevant duties as and when assigned by the Superior.Patient Service AssociateWorking hours:5 days work week, including Saturday, Sunday and PHAM shift: 7:30 am - 5:00 pm / 8:00 am - 5:30 pmPM shift: 11.30am to 9.00pmConcierge Specialist5.5 days work week, alternate SaturdayAM shift: 7:30 am - 4.30pmPM shift: 10.30am to 7.30pmSalary Package: Basic $1600 + IncentivesInterested applicants, please contact /

Description
 
 
 
 
 a) Perform visitor registration, concierge services and information counter services
 
 
 
 
 b) Handle complaints/ feedback and resolve issues by performing service recovery.
 
 
 
 
 c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues
 
 
 
 
 d) Assist in kiosk registration, queue management, entry and exit access via gantries
 
 
 
 
 e) Attend to patients/ visitors&rsquo; enquiries and feedback
 
 
 
 
 f) Provide wayfinding and wheelchair assistance
 
 
 
 
 g) Ensure work areas are in operation in accordance to assigned operating hours
 
 
 
 
 h) To retrieve and restock wheelchairs at concierge area as well as information counters
 
 
 
 
 i) Any other relevant duties as and when assigned by the Superior.
 
 
 
 
 Patient Service Associate
 
 
 
 
 Working hours:
 
 
 
 
 5 days work week, including Saturday, Sunday and PH
 
 
 
 
 AM shift: 7:30 am - 5:00 pm / 8:00 am - 5:30 pm
 
 
 
 
 PM shift: 11.30am to 9.00pm
 
 
 
 
 Concierge Specialist
 
 
 
 
 5.5 days work week, alternate Saturday
 
 
 
 
 AM shift: 7:30 am - 4.30pm
 
 
 
 
 PM shift: 10.30am to 7.30pm
 
 
 
 
 Salary Package: Basic $1600 + Incentives
 
 
 
 
 Interested applicants, please contact /

Concierge Specialist / Patient Service Associate 109408

UEMS Solutions Pte Ltd