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Singapore/Jobs/Content Moderation Specialist/

Content Moderation Specialist 319151

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$4000 to $7500 (Monthly)

Posted a year ago

‘Empowering people to live their passions’




Aaqua is a refreshingly new Social experience built around passions.


We bring like-minded people, fans, icons, creators and brands together in communities - blending epic online and offline events - centred around M.A.G.I.C.


(M.usic, A.rts & Entertainment, G.ames, I.nterests and C.ommunity).




Our philosophy empowers people to live their passions through trust, positive engagement and a more democratised value-sharing ecosystem.


Your Community


You will be a member of the Safety & Integrity team, a part of the Operations Domain working closely with your lead, Content Moderation Lead


Your Focus


Your contribution will include:



  • Review reported content and appropriate actions at expected quality and efficiency


  • Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content.


  • Recognize trends and patterns, escalating any issues outside company policy to the global team.


  • Ensure confidentiality, security, integrity and privacy of data as top priority.

  • Ability / willingness to work in shifts to provide round-the-clock coverage for content moderation.


Your Journey


Ideally your career journey to date will have given you experience in or exposure to the following:



  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.


  • At least 3 years of working experience in the related field is ideal for this position.


  • High affinity and cultural awareness of political and social situation regarding the relevant market or region that will be supported.


  • Ability to work with technology well and is naturally tech savvy.


  • Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.


  • Ability to handle multiple priorities, work in a fast environment, and manage their time effectively.


Your Knowledge


Given your epic background, you will have deep skills in online content moderation and escalations within internet industry.




As we are a global team to truly connect and collaborate, your business English skills are a must.


Your Qualities


Your qualities are seen, heard and observed every day through your words, actions and behaviours. They are a key part of our DNA.


We seek our team members to be :


Agile

Authentic



Collaborative



Courageous



Curious



Resourceful



Passionate


Your Attitude




Your attitude is a big part of what you bring to Aaqua. It contributes hugely to our culture, which is why cultural fit is something we take very seriously when we bring on new team members.


We expect everyone to play their part in :


Putting Members First

Building an Inclusive Community

Delivering the Unexpected

Be Always Evolving, and

Keeping it Real


Why work for us




At Aaqua we are committed to real economic value distribution and this extends to our people. Aaqua is creating a work culture that caters to all your YOU's. Our total rewards package is highly attractive, with generous compensation, options programs, comprehensive medical coverage and workplace flexibility.


Developing our people is a given and the exposure you will get at Aaqua will see you always evolving, creating opportunities for rapid career advancement. By putting our "members first" (that includes YOU), you will deliver the unexpected every day. Aaqua's agile focus drives collaboration, ideation and allows you to be your true self, empowers our people and delivers a passionate and fun team.


Aaqua is a diverse and inclusive culture. We want our people to be reflective of our members and commit to a non-discriminatory culture that does not judge by; age, gender, sexual orientation and gender reassignment, race and colour, disability, religion and beliefs, pregnancy and family responsibilities, education level and all of your YOU's.


Aaqua is the place for all YOUR YOUS.


Feel like YOU are a fit for this opportunity?


If so, please send your interest to join@aaqua.live

If you have questions about this job, please click on apply. The employer will contact you then.

More about AAQUA PTE. LTD.

AAQUA PTE. LTD.
AAQUA PTE. LTD.
No address provided

EMPOWERING PEOPLE TO LIVE THEIR PASSIONS




Aaqua's purpose is to develop, activate and operate a global services platform around passion communities where we jointly curate original and engaging content combined with member inspired online- to- offline initiatives.




It is a place for you and yours to share freely. Aaqua offers unprecedented levels of control and ownership, bringing our member fans, icons and brands onto the same peer level.




Aaqua is committed to real economic value distribution; this will lead to an inclusive and self- sustaining human economy over time.




Aaqua - It's yours.