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Apply for IMMEDIATE START Customer Call Centre now!
Full Time Part TimeContract

customer service officer - IMMEDIATE START Customer Call Centre

$12 to $15 (Hourly)

Travel swab101 Upper Cross Street, Singapore
Full Time Part TimeContract

We are looking for a full-time professionalFront Desk Receptionistwho is passionate and discrete with good administrative skills. The candidate should be competent and confident with excellent communication and interpersonal skills that will contribute to the comfort of our clients and add to the efficiency of the healthcare facility.

Opportunities:

  • $1000 Commitment bonus awarded for those who commit 44 hours a week for consecutively 3 months
  • Monthly bonus awarded for outstanding performances

Benefits:

  • Monthly Bonuses are rewarded to staff that displayed outstanding performance (e.g. Punctual for all shifts, being proactive and initiative)

Responsibilities:

  • Handle client registrations, appointments and cashiering
  • Answer incoming calls and emails in a courteous manner
  • Assist with preparation of specimen collection, handling of the antigen test kits and management of onsite medical status collation.
  • Promptly attend to clients' needs, enquiries, resolve complaints and ensure smooth operation
  • Ensure proper documentation of client records are conducted at all times
  • Review inventory and place orders with suppliers
  • Ensure confidentiality of all clinic matters is maintained at all times
  • Promote and recommend the centre's services to new clients
  • Uphold Centre's protocols (I.e. hygiene and client safety etc)
  • Assist in training new staff members
  • Professionally assist and lead a team of practitioners and staff

Requirements:

  • At least N or O Level or above
  • Entry level / No working experience is welcome to apply and training will be provided
  • Required language:English and Chinese Mandarinin order to liaise with Chinese-speaking patients
  • Confident, mature, friendly personality, good memory and good interpersonal skills
  • Meticulous, attention to detail with the ability to multi-task and work under pressure
  • Strong organisational, administrative and planning skills
  • PC literate and proficient in emailing and excel

Workplace Location:

People's Park Centre, 101 Upper Cross St, #03-11, 058357

[Chinatown MRT Exit D]