$1800 to $2400 (Monthly)
We are looking for an individual to help manage on e-retail experience on our webstore. From providing top class customer service to our valued customers, to handling the end-to-end fulfilment of the orders.
You will be working to be the key personnel to interface with our customers through our online stores
-Ability to multi task
-Strong command of languages
1. Customer Experience
- Handle Customer Enquiries via Phone and Chat (Provide great customer service, follow up, and recommendations)
- Reach out to customers to assist them in their purchase journey with us
- Handle reviews and feedback from customers
- Work with product team to provide feedback
- Reach out to customers to get feedback, and provide action plans to improve
- Process daily orders and manage logistics
- Manage eStore across Multi-Channels
- e-Merchandise of Products on eCommerce channels
- Overall eStore Store Management
3. eStore Curation (Merchandising)
- Onboarding quality curation within our store with partners
- Work with top in class curators to provide new curation towards customers
- Work in a fast growing startup
- Hold a key responsibility within a small and fast growing team
- Foster intra-preneurship within our organisation
Dashi Pte Ltd is an e-Commerce company that builds lifestyle brands. Through our e-commerce first approach, we envision to build on the brands of choice for businesses and consumers across South-East Asia. We conceptualise, build, and operationalise brands to serves a global audience. Do you have good experience in eCommerce and have a huge want to build lasting brands with us? We love to hear from you.
we seek to provide expressive gifts that bring relationships closer. Through our e-commerce first approach, we envision to be the gifting platform of choice for businesses and consumers across South-East Asia. One gift at a time, arranged with attention and love, we seek to provide an unparalleled customer experience.
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