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Singapore/Jobs/Customer Service/call Centre Agents (5 Days/ West/ Up $2.5k)/

Customer Service/Call Centre Agents (5 days/ West/ Up $2.5k) 118390

Full TimeContract
Commonwealth MRT Station, Commonwealth Avenue, Singapore
Not responsive
0

$2000 to $2500 (Monthly)

Posted 9 months ago

The Job

  • Handle emails as assigned
  • Respond to customer inquiries via email in a clear, concise, and comprehensive manner within service level
  • Liaise with other support teams as required to resolve requests/issues in a timely manner
  • Make outbound call if necessary.
  • Escalate cases to the next relevant client department/ level if required within service level
  • Identify trends of issues faced and highlight to Team leader

The Requirement

  • 2-3+ years' experience in a Customer Support roleis a plus
  • Exceptional writing skills (be clear and concise)
  • Customer-centric focus
  • Experienced with case management.
  • Must be comfortable performing shiftwork (between 8am to 10pm, including weekends/ public holiday)

Next Step

  • Interested applicants, please prepare your resume and click apply
  • *Only shortlisted candidates will be contacted


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If you have questions about this job, please click on apply. The employer will contact you then.

More about Adecco Personnel Pte Ltd

Adecco Personnel Pte Ltd
Adecco Personnel Pte Ltd
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