Customer Service Consultant Jobs in Singapore, May 2023

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Apply for Customer Service Officer now!
Full Time

customer service officer - Customer Service Officer

$2200 to $2500 (Monthly)

GoGoX SingaporeAlexandra Road, IKEA Alexandra, Singapore
Full Time

What you will deliver

  • Provide quality customer services to prospective and existing clients in a professional manner
  • Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
  • Work with a team of customer servicing staff in providing full support to clients’ enquiries
  • Assist in any ad hoc tasks assigned by supervisorand Customer Service Manager

Who you are

  • Equipped with 2 years of customer-facing experience/ Call center experience
  • Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
  • Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
  • Prior experience in Logisticswould be a bonus
  • Proficient in Google Docs, Sheets, and other online documentation platforms
  • Good command of spoken and written English and Chinese will be a bonus
  • Able to work on weekends/PHs

What We Offer

  • A multi-cultural team
  • A company that providescasual and flexibleworking environment
  • A company promotes learning, continuous improvement, and personal growth

GoGoX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.

Over the years, GoGoX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.

Apply for Customer Experience Ambassador (2-Years Contract) now!

customer service officer - Customer Experience Ambassador (2-Years Contract)

$1 (Monthly)


Job Summary

As a Customer Experience Ambassador (CEA), you are tasked with making sure that the lobby, members lounge, function rooms runs smoothly and effectively. You will act as the ‘face’ of HomeTeamNS and ensure visitors receive a heart-warming welcome. This also means creating a pleasant experience for members and guests to ensure their return. A CEA is also knowledgeable about HomeTeamNS offerings and services to engage and delight visitors.

Member/Guest Engagement (Lobby & Members’ Lounge)

  • Acknowledge every guest with a smile and a friendly greeting by using member’s name when possible.
  • Ensure the lobby is kept clean and well-maintained. Interact with guests in the lobby and members in the lounge to answer their questions.
  • Answer promptly to customers enquiries about offerings and services and assist with directions within the clubhouse facilities, function rooms, and/or events held therein.
  • Create a pleasant and inviting atmosphere in the clubhouse by looking for moments to delight and surprise members/children.
  • Develop a comprehensive knowledge of HomeTeamNS with emphasis on all marketing and promotional campaigns.

Call-Centre cum Live Chat

  • Promptly respond to customer queries through phone, live chat or email to answer questions, solve problems, and/or troubleshoot where necessary.
  • CEAs will also document each customer’s question or problem together with the resulting answer or solution. It will help improve the organization’s overall functionality and efficiency.
  • CEAs must make an effort to remain up to date on all the products and services that the organization offers to assist customers effectively.
  • CEA's are the first point of contact with our customers and will be alerted of website errors and other technical issues. They are required to report the issue promptly to the relevant OIC to resolve the problem.


  • Good interpersonal and communication skills
  • Result-oriented, able to multi-task and committed to service excellence
  • Able to work independently, as well as part of team in a fast-paced environment
  • Willing to travel between clubhouses
  • Proficient in Microsoft Office applications
  • Diploma in Business / Hospitality / Customer Relationship Management preferred

*Note: Only shortlisted candidates will be notified*

Apply for Gallery Customer Service | Office Hours | Immediate start now!
Full Time Part TimeContract

customer service - Gallery Customer Service | Office Hours | Immediate start

$1800 to $2000 (Monthly)

Adecco Personnel Pte LtdMarina Coastal Drive, Marina South Pier MRT Station (NS28), Singapore
Full Time Part TimeContract


- Opening and closing of Gallery

- Attend to visitors’ enquiries, feedback, phone calls and emails;

- Manage visitors’ registration, set-up and tear down for related events and activities;

- Take photographs for events and activities and VIP tours for documentation purpose;

- Make daily rounds at scheduled intervals to ensure that exhibits are functioning and check for defects in the gallery

- Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery accompanied with photographs

- Stock taking and replenishing of collaterals

- Packing of premiums for visits and events

- Manage simple troubleshooting for the gallery’s exhibits and infrastructure

- Liaise with vendors and contractors to ensure that above daily duties are carried out properly

- Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance/violence and acts of mischief/vandalism in the gallery

- Manage and schedule volunteer guides

- Any other tasks as assigned


- Proficient in Microsoft Office;

- Presentably attired in office wear. Name Tag will be provided

**MUST be First aid trained**

Working hours

- 08:15am to 6:15pm (with 1 hour meal break)

- FT: 5 days/ week (alternate weekends off)

- PT: 2 - 3 days/ week

Pay Rate

- FT: $1800 (+ completion bonus)

- PT: $9/hr


Walking distance from Marina South Pier MRT

**We regret to inform that only shortlisted candidates will be notified.

Carin Sim

Direct Line: +65

EA License No: 91C2918

Personnel Registration Number: R23113561

Apply for Immediate Start!  Customer Service Officer (4 days work week) now!
Full Time

customer service officer - Immediate Start! Customer Service Officer (4 days work week)

$2000 to $2300 (Monthly)

Talents@Work Pte LtdSuntec City, Singapore
Full Time

  • Near to Promenade MRT
  • 4 days’ work week (10 am - 10 pm) – Report at 9:30am
  • Must be willing to work on public holiday and weekends.
  • Font facing Customer Service Experience


  • Manage the customer service counter during mall operational hours
  • Must maintain a positive, courteous, and professional image at all times
  • Attend to tenant and shopper’s enquiries/feedback via various sources
  • Provide directional assistance to internal/external shoppers
  • Promote Rewards loyalty program and its events
  • Handle the mall mainline with incoming calls and respond to live chat swiftly
  • Assist with mall redemptions and activities
  • Responsible for handling all redemption and ensuring inventories & counter stocks are tallies in the CRM
  • Assist with the selling of Suntec gift vouchers and merchandise
  • Ensure that mall collaterals are replenished daily
  • Be on departmental standby roster and be present for duty if required

 What it Takes:

  • Min GCE O level
  • Able to work in a fast-paced environment and has a passion for service
  • Able to perform rotating shifts and willing to work on weekends and Public Holidays
  • MS Office knowledge
  • 1 year of experience in frontline customer service role preferred.

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to sarah(AT)


Reg No: R2198293

EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.