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Customer Service cum Admin 113998

Full Time
1004 Toa Payoh Industrial Park, Singapore
Not responsive
0

$1800 to $2400 (Monthly)

Posted 10 months ago

Who Are We

We are expanding!!

U-One Go Live (Healthy Edge (S) Pte Ltd) was founded by 2 young dynamic couple Evonne and Johnny who have been in this household line for more than 30years.

During Covid in 2020, they started a new live stream channel U-One Go Live on Facebook, with our flagship program “Happy Fun Cooking”, hosted by our founders Evonne and Johnny daily. They have since received overwhelming response and support from our fans/viewers, and we are now one of the most viewed live stream in Singapore. Our business turnover has increased 80% from the previous years. We aim to bring only the best and quality products to our customers.

Catch us daily at Responsibilities

  • Handle customer enquiries and taking orders through inbound calls and WhatsApp
  • Follow up with customers regarding order related issues
  • Provide professional customer service experience to our customers
  • Able to work Independently

Role Requirements

  • No experience needed
  • Prior customer service experience handling inbound and outbound calls
  • Prior experience in managing customer service via Whatsapp is preferred
  • Patient and customer centric to ensure customer issues are resolved fully
  • IT savvy with Microsoft Office applications experience
  • Fluent in English and Chinese, both written and spoken
  • Responsible, proactive, willing go the extra mile for the customers
  • Ability to adapt quickly in a fast-paced startup environment
  • Understanding of live stream industry is a bonus

If you have questions about this job, please click on apply. The employer will contact you then.

More about Healthy Edge (S) Pte. Ltd.

Healthy Edge (S) Pte. Ltd.
Healthy Edge (S) Pte. Ltd.
No address provided
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