The Job
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Provide the highest level of customer service to customers by handling calls in a prompt and professional manner.
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Take ownership by following-up and providing timely updates to customers when their enquiries are being directed to the appropriate department for resolution.
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Ensure documentation and administrative work relating to each customer call is completed in an accurate and prompt manner.
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Meet all service standards and assigned targets at the individual and team levels
The Talent
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Fluency in English with excellent communication skills
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Disciplined, mature and able to multi-task independently under pressure
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Service-oriented with strong interest in developing a customer-focused career
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Able to work on rotating shifts
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Pleasant personality and able to work effectively in a team
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Prior customer service experience would be an advantage
Next Steps
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Drop your resume and contact us to follow-up, or send your resume Topic: Apply Customer Service Executive (Banking|Up to $3.5k|Immediate)
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All shortlisted candidates will be contacted
If you have questions about this job, please click on apply. The employer will contact you then.