Customer Service Executive
Freshers are welcome!
Salary as high as $3000
5 Day work-week
Mon - Fri ( 9-6pm )
Handle calls promptly by providing accurate and timely information, alternatives and solutions to customers on products and services.
Respond to customers’ queries and concerns with the aim of achieving first call resolution.
Follow up promptly with customers to resolve issues.
Provide customers’ feedback to respective business partners in order to improve customer experience.
Perform after-call administration work
Diploma /Professional Degree in any discipline.
Possess excellent interpersonal and communication skills.
Proficient in MS Office (Excel, Word and PowerPoint).
Ability to converse in Mandarin to liaise with mandarin-speaking clients when necessary.
Interested applicants can send their detailed resumes to the email link. Only shortlisted candidates will be notified for an interview.
If you have questions about this job, please click on apply. The employer will contact you then.