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Customer Service Executive / Up to $3000/ Immediate Start 120766

Full Time
Robinson Road, Singapore
Not responsive
0

$2500 to $3000 (Monthly)

Posted 3 months ago

Responsibilities:

To take all inbound calls and make outbound calls when required. Liaising with customers through emails and other chat platforms is also a requirement to resolve issues. All communications are to be conducted in a timely, friendly and professional manner, and processing requests in accordance to the prescribed processes and procedures as well as service level agreements.

Coordinate with internal departments to resolve enquiries and requests received and ensure all internal and external stakeholders have accurate and timely information. Work closely with other departments and provide administrative support where necessary.

Requirements:

- Strong listening, communication and customer service skills required.

- Able to cope well in a high-paced and dynamic work environment.

- Able to work in rotational shifts.

- Prior experience in call centre and/or customer service roles will be an advantage.

- Strong interpersonal skills with ability to communicate with all levels of colleagues.

- Service-oriented with an eye for details.

- Ability to work effectively and contribute to the team

- Effectively speak and write in both English and Mandarin. (requirement for our clientele)

If you have questions about this job, please click on apply. The employer will contact you then.

More about Teleport Asia Pacific Pte Ltd

Teleport Asia Pacific Pte Ltd
Teleport Asia Pacific Pte Ltd
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