Singapore/Jobs/Customer Service Officer (logistics) /

Customer Service Officer (Logistics) 115171

Full Time
24 Penjuru Road, Singapore
Not responsive

$2200 to $3000 (Monthly)

Posted a year ago

Job Description

  • Responsible for assisting the Transport Manager and Logistics Executive in managing the assigned customer operations.
  • Coordinate with Transport Manager and Logistics Executive to ensure customer’s orders are delivered correctly and on time.
  • Provide customer service support on delivery operations issues.
  • Updating of company transport management system
  • Submit daily reports on a timely basis according to customer’s requirements
  • Prepare monthly billing to customers
  • Investigate root-cause of delivery incidents and service failures, make recommendation to Management for improvements
  • Involve in related IT/ process improvement projects as assigned


  • Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
  • Fluency in English and preferably Mandarin as well.
  • Good knowledge of Microsoft applications (Excel, Word, etc)
  • Experience working in a customer service focused environment
  • Ability to multitask, prioritize, and manage time effectively
  • Your unique personality! A great sense of humor is an advantage.
  • Fresh graduates are welcome to apply!

What We Offer:

  • Staff Health Benefits
  • Dental & Ophthalmology Benefits
  • Birthday Token
  • Festive Meal for Staffs
  • Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
  • Attractive career growth possibilities
  • Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

If you have questions about this job, please click on apply. The employer will contact you then.

More about iHub Solutions Pte Ltd

iHub Solutions Pte Ltd
iHub Solutions Pte Ltd
24 Penjuru Road, ALOG Commodity Hub

A leading Log-Tech (Logistics and Technology) provider, iHub Solutions has regional presence in Singapore, Malaysia, Hong Kong, Thailand, and Philippines. We meet the complex supply chain needs of today’s digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes. With an online dashboard system driven by comprehensive process workflows (ISO 9002 standards), we offer clients the ability to track daily service performance at any time, any place. To learn more about us, visit our website at